Hershey’s Ice Cream

11018 Old St Augustine Rd #113, Jacksonville
(904) 580-5267

Recent Reviews

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Poul “Poul” TK

These guys have been closed for a long time, they are not here

Mark Wiggins

Great ice cream

Micheka Saintil

Business hours are a lie. They are closed it is 8PM on a Tuesday.

Ryan Curtis

Haven't tried the ice cream yet because literally everytime I get off work and drive over to try it they are closed. The hours are a complete lie, I get there a few minutes after 8pm and they are closed everytime yet the hours clearly state they are open until 9pm. Very disappointed I haven't even gotten to try the ice cream yet but it's okay I'll just go to Brewsters instead!

Michael Swain

Came here at 3:45 on a Monday (11/18/24) and it was closed 🙁 Disappointed kid with me. Another disappointed customer walked up while we were there. It takes just a few minutes to update your hours, bummer.

Sarah Katsaras

Good sundae for reasonable price

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sundae

Donna Buckner

So I wanted a scoop of Hershey’s ice cream and I was about 25 cents short otherwise I would’ve had to break a $20 bill. The server told me not to worry about it and covered the rest of the cost for me. Now that is service with a smile! And the ice cream was great too! Thank you kindly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cappuccino Crunch

Kenneth Leverett

Great friendly customer service. Ice cream was good, will return next time in JAX.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sundae, Cookies & Cream

R K

Was excited to try this place since the reviews were good at this place. Took a 15mins drive to get here. Pulled up at 7:42pm on a Tuesday, and a lady at the door had her purse and turned off the open sign. Locked up and left. I guess the hours aren't true on the door or on the website. Disappointed my kids. Good thing Brusters ice cream was open till 10pm.

Service: 1

Ari Leopold

Delicious ice cream and amazingly friendly staff. A must go!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cotton Candy, Chocolate Moose Tracks

Jamie Pierotti

We love Hershey’s. The ice cream is great and there is a large selection to choose from.

Atmosphere: 5

Food: 5

Service: 5

rakesh reddy

Their Hershey’s Chocolate is rich and creamy, and the Hershey’s S’mores is packed with graham crackers the shop has a really friendly, laid-back vibe, and the staff are great at helping you pick out the perfect flavor, this is definitely my new go-to spot.

Atmosphere: 4

Food: 5

Service: 5

Santosh Vadrevu

Awesome place, and friendly staff

Atmosphere: 5

Food: 5

Service: 5

jerry batteh

Great ice cream and the service is always great!!

Atmosphere: 5

Food: 5

Service: 5

Melissa Ann

Great experience. Everything was delicious, clean and wonderful customer service.

Atmosphere: 5

Food: 5

Service: 5

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