Hershey’s Ice Cream

Business hours are a lie. They are closed it is 8PM on a Tuesday.

Haven't tried the ice cream yet because literally everytime I get off work and drive over to try it they are closed. The hours are a complete lie, I get there a few minutes after 8pm and they are closed everytime yet the hours clearly state they are open until 9pm. Very disappointed I haven't even gotten to try the ice cream yet but it's okay I'll just go to Brewsters instead!

Came here at 3:45 on a Monday (11/18/24) and it was closed 🙁 Disappointed kid with me. Another disappointed customer walked up while we were there. It takes just a few minutes to update your hours, bummer.

Good sundae for reasonable price

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sundae

So I wanted a scoop of Hershey’s ice cream and I was about 25 cents short otherwise I would’ve had to break a $20 bill. The server told me not to worry about it and covered the rest of the cost for me. Now that is service with a smile! And the ice cream was great too! Thank you kindly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cappuccino Crunch

Great friendly customer service. Ice cream was good, will return next time in JAX.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sundae, Cookies & Cream

Was excited to try this place since the reviews were good at this place. Took a 15mins drive to get here. Pulled up at 7:42pm on a Tuesday, and a lady at the door had her purse and turned off the open sign. Locked up and left. I guess the hours aren't true on the door or on the website. Disappointed my kids. Good thing Brusters ice cream was open till 10pm.

Service: 1

Delicious ice cream and amazingly friendly staff. A must go!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cotton Candy, Chocolate Moose Tracks

We love Hershey’s. The ice cream is great and there is a large selection to choose from.

Atmosphere: 5

Food: 5

Service: 5

Their Hershey’s Chocolate is rich and creamy, and the Hershey’s S’mores is packed with graham crackers the shop has a really friendly, laid-back vibe, and the staff are great at helping you pick out the perfect flavor, this is definitely my new go-to spot.

Atmosphere: 4

Food: 5

Service: 5

Awesome place, and friendly staff

Atmosphere: 5

Food: 5

Service: 5

Great ice cream and the service is always great!!

Atmosphere: 5

Food: 5

Service: 5

Great experience. Everything was delicious, clean and wonderful customer service.

Atmosphere: 5

Food: 5

Service: 5

The ice cream was amazing the perfect amount of soft and creamy. The woman behind the counter was so soft spoken, sweet and helpful.
The whole place is super cute.
Pictured is the bday cake ice cream w/ sprinkles added and a caramel cookie cheesecake ice cream. My husband got the blueberry ice cream but made into a shake and it was delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Cup, Strawberry Cheesecake

Super tasty ice cream, good price, very friendly staff!

Atmosphere: 5

Food: 5

Service: 5