Hong Kong

1301-7 Monument Rd, Jacksonville
(904) 551-4021

Recent Reviews

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Review Specialist

Unfortunately, the staff were quite unfriendly, and I ended up leaving before I was served.

Not worth it.

Atmosphere: 1

Food: 1

Service: 1

Tee Kennedy

Customer service is so unfriendly. And the food wasn’t really good.

Atmosphere: 1

Food: 1

Service: 1

CeeCee M

I’ve always believed that that someone’s attitude shows up in their food they serve.

I was wondering why this place was so empty but I didn’t pay it any mind.

I was excited to try this place, but the experience shifted the moment I walked in. The woman behind the counter frowned as soon as she saw me and she didn’t greet me, so I offered a friendly smile and said, “Hello.” She still didn’t respond. She just stared at me for a moment, leaving me unsure whether she was ready to take my order. I eventually just went ahead and told her what I wanted. Without saying a word, she turned to the chef, repeated my order, and looked back down as if she didn’t care for my presence.

I asked how long it would take, and she simply said, “Seven minutes,” so I went to wait in my car. When I returned, my food was ready but she handed me hot, greasy food with no bag, fully expecting me to carry it in my hands. She knew I wasn’t dining in; that’s why I waited outside. The only time she acknowledged me at all was when she took my money.

Once I got home and tried the food, it was extremely disappointing. I don’t like wasting food, but unfortunately, it ended up in the trash.

Atmosphere: 1

Food: 1

Service: 1

RJ

the price surprised me a bit, but the food was amazing!

Ragan

the food was made fast and warm and it was the most delicious lao mein I've ever had!

Mariah Knight

Yeah I have food poisoning after getting a 20 dollar meal do not recommend this place DO NOT DO IT .

Richard Diego

Pancakes with Moo Soo pork dried out quickly you may want to eat them at the restaurant. Great Taste

Ariel Pereira

Food always meet expectations, owner and their family is always super polite and professional. Always fresh and timely.

Atmosphere: 5

Food: 5

Service: 5

Brian Boyington

Excellent food excellent service deserving of a tip every time

Atmosphere: 4

Food: 4

Service: 5

Steve Allen

Prices advertised are not the prices charged.

Atmosphere: 1

Food: 3

Service: 3

Julia Isabella

This is a small business owned by a family, they are extremely pleasant and nice and my food is always fresh and delicious. I don’t get why there are so many bad reviews, I have never had any type of problem with this place.
Shouts out Hong Kong for being yummy, affordable, and quick! ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp and Broccoli with Shrimp Fried Rice, Roasted Pork Egg Rolls 1, Orange Chicken

Chris Masauding

Family owned and operated. Delicious food and good customer service. They speak good English but please be patient with them. Thank you Hong Kong restaurant!

Atmosphere: 5

Food: 5

Service: 5

Debbie Deen

Always good food and priced right.

Atmosphere: 5

Service: 5

Recommended dishes: Orange Chicken

Agent

Honestly I called him I told him I'm going to be running a little late she said no problem got there the food was hot fresh and ready for me to get down and dirty I honestly recommend this restaurant to everybody a little pricey for the portion but overall hell of a good place

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Roasted Pork Egg Rolls 1

Pebbles Jordan

The food was old and made me sick.

Atmosphere: 1

Food: 1

Service: 1

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