Hot Wok
1012 Margaret St # 6, Jacksonville
(904) 339-0888
Recent Reviews
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I just left from there and spent about $33. I asked for some napkins after I received my bags, and the woman who’s usually at the front, caught a nasty attitude saying they didn’t have anymore, grabbed one flimsy paper towel telling me to use that. Play with someone else. I won’t be back!
Atmosphere: 1
Food: 1
Service: 1
KEEP JAMES ! He is an amazing employee & extremely thoughtful! Alsssooo, the food is great at this place & they actually deliver to me, yay! (I’m in a weird spot) ❤️❤️❤️
Atmosphere: 2
Food: 5
Service: 5
I ordered food and they never delivered my food
Atmosphere: 1
Food: 5
Service: 1
Ordered boneless ribs and pork fried rice combo. Food was fresh, hot and delicious. Really good food.
Atmosphere: 5
Food: 5
Service: 5
9:45 PM, I CALL AND PLACED AN ORDER FOR DELIVERY! THEY CLOSE AT 10PM!! I GAVE THEM ALL THE INSTRUCTIONS FOR DELIVERY OVER THE PHONE FOR THE ATTENDANT AND SHE SAID THE DRIVER WAS GOING TO CALL ME IF NEDDED BECAUSE SHE DOES NOT DRIVE SO SHE DOESN’T NEED TO KNOW! THEY CHARGED ME OVER THE PHONE WHISH WAS FINE ! 30 MINUTES LATER I CALLED TO ASK IF DRIVER WAS ON THE WAY TO DELIVERY BUT THEY WERE CLOSED AND NEVER ANSWERED!! THEY NEVER DELIVERED THE ORDER AND I NEVER GOT A CALL FROM THE DRIVER! STAY AWAY FROM THIS PLACE !!
No flavor
Atmosphere: 3
Food: 1
Service: 3
We ordered the same thing the last two times which was the general TSO chicken and shrimp fried rice which came up to a total of $19.40 they didn’t tell her last time that was the minimum order delivery fee of $20 so they charged us 1940 and gave us $.60 back this time they charged us $20 and something and when I got the receipt when the driver got here, the receipt said 1940 they scratch it out and put $20 on their menu. It says minimum of $10 delivery fee which is false advertisement.
Food: 5
Service: 3
The lady at the counter was super rude I had to leave.
Atmosphere: 1
Service: 1
I ordered shrimp lo mein & it was DISGUSTING!! The shrimp were spoiled & the lo mein noodles were completely dry!! I had two spring rolls and they were severely oily. It tasted like the spring rolls were cooked previously and placed in the oil to reheat, then left in the oil too long
Atmosphere: 1
Food: 1
Service: 1
Awesome people great service and fast
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was good but it could be cleaner. We took out andninqould have if we hadn't already decided that. It was pricey in my opinion because of that.
Atmosphere: 2
Food: 3
Service: 3
Ordered 4Seasons and had no shrimp. They Sent a driver to pick up order which we had started eating. Lame. Will never order again from them. Did not attempt to make it right.
Food: 1
Service: 1
GREAT SERVICE. We got a togo order close to close and they did not mind. We will be back I would give more stars if I could. THANKYOU
Atmosphere: 5
Food: 5
Service: 5
People sleep on this Chinese place . They are amazing . Price is fair due to quality of food , it’s always on point ! I order delivery and it arrives hot and never any issues !
Atmosphere: 5
Food: 5
Service: 5
General tso chicken doesn’t taste right. Disgusting to be honest
Atmosphere: 2
Food: 2
Service: 3
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