Hot Wok

White meat chicken General Tso’s was amazing. White rice was fresh on the side. They deliver and it came hot and fresh.

Food: 5

My first time here. Had the family vote and they went with 3 stars. I haven’t had Chinese food much, so don’t have a good comparison myself but I thought it was decent.

Atmosphere: 3

Food: 3

Service: 5

Not my first trip at this location prior to this day I’ve been not great but satisfied. Ordered shrimp fried rice. Got home it had no shrimp in it. I called was advised over the phone they would give me a credit or refund on the next visit it was more an inconvenience because the order was not that expensive. Got a call back 5 minutes later stating her boss said he did put the shrimp in my order and they will not credit or refund. I would have come back even if no credit or refund mistakes happen, but after calling me a liar I definitely want be back. Really bad business.

Atmosphere: 1

Food: 1

Service: 1

I ordered egg drop soup and hot n sour soup as I have before. When I got home 5 min later and poured the soup into a bowl it was SO thick and gelatinous I couldn’t eat it. I tried, but it was so thick, slimy, and tasted off. Wasted $22 on SOUP! I won’t order here again unless they make it right.

Food: 1

Service: 3

I use to come here every Friday after work when I lived in oakleaf and order general so and egg rolls never once had a bad experience.

Atmosphere: 5

Food: 5

Service: 5

I went to get a pickup order through Amenify app. They told them the order was picked up. They told me I did not have an order and I was at the wrong location. I am now disputing charges to get my money back. I don't know who they talked to but I am reporting this business for fraud. BUYER BEWARE! Note: this was a pickup order NOT DELIVERY!

Atmosphere: 1

Food: 1

Service: 1

They messed up my order so bad then blamed me. I’m trying to take care of a family members that just had a major I had to go back to the restaurant twice!

Atmosphere: 1

Food: 1

Service: 1

very bad food. Chicken was cooked yesterday or two days ago?

The place is a hit or miss, mostly MISS!
Missed opportunity to cook the food decent the first time

Missed opportunity to make a correction without hassles of bringing the food back and receipt, even if I just left there and they remembered the order.

Missed 3 opportunities to do well and the female manager was curt and made me feel as though I wasn’t worthy as a customer. I brought back the food to show it was burnt, it was large order of egg foo young, the patties were dark brown and once I got home I had to call and other 15 minutes of hassles and all I wanted to do is let them know to do better.

They demanded the return of the food but I had driven home and was tired and ready to enjoy dinner and couldn’t. I returned it the following day as I promised but I had to explain again even though they knew from the previous day.

I’m done ! No more. I’ll go the extra mile and go up the road to get better food and service.

Guys please, do better, we customer now have power to let other know and it seem as though you did care and you put me thru a lot for a 16$ meal. Never again

I’m done.

Atmosphere: 2

Food: 1

Service: 2

Terrible rude people. There’s a phone operator that handles all the calls in the most unprofessional way. This store is literally so dirty, I saw roaches inside. Beware !!

Atmosphere: 1

Food: 1

Service: 1

She was talking so loud on the phone. Did not even want to order anymore. So distracting while reading the menu. Very unprofessional!

Spent $20 on store bought pot stickers.. if you want homemade steam dumplings go to lingGui in starke.

Atmosphere: 2

Food: 1

Service: 2

House fried rice large and chicken fried rice large. Both tasted good, was dry, and had very little of anything in them. Both were twenty four dollars.

Great TAKE OUT CHINESE FOOD. VERY TASTY.

Food was nasty