Horrible customer service skills we asked the lady can we eat in 15 minutes before closing me and my family spent over 35.00 tell us all we closed shut the light on us basically telling us to get out with an attitude will be contacting somebody about further treatment
Atmosphere: 1
Food: 1
Service: 1
Love Kethia
Horrible service shut the light of on us while eating after asking them can we eat in here .. they replied yes spent almost 40$. Oh we close get out
Atmosphere: 1
Food: 1
Service: 1
Kimberly Lovett
Food was not good at all I had orange chicken that looked like it’s been sitting out all day the broccoli was very hard and unseasoned also order wings that left a nasty taste in our mouth. I wish I would’ve read the reviews before ordering
Atmosphere: 5
Food: 1
Service: 5
Cody Gil
Highly recommend this place. Food, staff and ambiance superb. Located in a congested strip mall though. 9/10 🍽️
Atmosphere: 4
Food: 5
Service: 5
Coleman Tyson
Great food
Atmosphere: 5
Food: 5
Service: 5
Wanda Burrow
Most recently we've noticed new faces cooking for this location. It's not the best Chinese cuisine I've experienced. If one is hungry, eating is better than not eating. Most dishes are done in 10 minutes. I can say the yellow rice is not proper Chinese fired rice at all. On several occasions the yellow rice was a bit under done. I tend to stay with the basics with this franchise....fried wings, pepper steak and shrimp egg foo young.
Earlier in the week my daughter and I ordered 2 orders of chicken wings. HORRIBLE, TASTELESS....NO SEASONING WHAT SO EVER. With that said...when you know better, you do better. Hot Wok....needs to do better. I'll order from there again and also strongly suggest they make sure to season the wings. Other than that...they're nice people.
Atmosphere: 3
Food: 2
Service: 3
Dezelious H
Last night I ordered chicken wings and they were so hard I couldn’t eat it at all and it had a sour taste. I contacted the manager who offered me 40% back of what I paid. Makes no sense you sold me hard sour chicken which I did not get to eat and wanna give me half of my money back is insane. Do not eat here.
Atmosphere: 1
Food: 1
Service: 1
Michelle Darcy
Nice ppl
Atmosphere: 4
Food: 4
Service: 4
Gogi Nghiem
The food at this Chinese restaurant is incredibly delicious with authentic flavors and fresh ingredients in every dish. The service is excellent with friendly and attentive staff. A fantastic place for anyone craving quality Chinese cuisine.
Atmosphere: 5
Food: 5
Service: 5
Mariella Banks
Probably the best sesame chicken I ever had ! Also got an order of shrimp lo mein with broccoli! So flavorful, fresh, and hot. My first time ordering and will definitely be back! And the prices are great!!
Been eating here since a little kid best fried rice in the city no one else makes it like them
Atmosphere: 5
Food: 5
Service: 5
Eric Manning
Best Chinese in town! Also best wings in town! Buffalo and plain! Me and my family have been eating most weeks for a couple decades!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp, Orange Chicken, Teriyaki Chicken, Shrimp Egg Roll
Joy D. G.
Always great chicken dishes here. I've tried every spicy one and this is THE only Chinese restaurant my son and I eat at now.
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Kelsi Thiele
The food is phenomenal I have never had a problem with service or food
Atmosphere: 5
Food: 5
Service: 5
J
Delicious! Got the beef & broccoli and the boneless spare ribs, super tasty! Lady at the front was friendly and the eggroll was still hot and crispy when I got back to the hotel room like 15 min later. Wonton soup was killer too.
Horrible customer service skills we asked the lady can we eat in 15 minutes before closing me and my family spent over 35.00 tell us all we closed shut the light on us basically telling us to get out with an attitude will be contacting somebody about further treatment
Atmosphere: 1
Food: 1
Service: 1
Horrible service shut the light of on us while eating after asking them can we eat in here .. they replied yes spent almost 40$. Oh we close get out
Atmosphere: 1
Food: 1
Service: 1
Food was not good at all I had orange chicken that looked like it’s been sitting out all day the broccoli was very hard and unseasoned also order wings that left a nasty taste in our mouth. I wish I would’ve read the reviews before ordering
Atmosphere: 5
Food: 1
Service: 5
Highly recommend this place. Food, staff and ambiance superb. Located in a congested strip mall though. 9/10 🍽️
Atmosphere: 4
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
Most recently we've noticed new faces cooking for this location. It's not the best Chinese cuisine I've experienced. If one is hungry, eating is better than not eating. Most dishes are done in 10 minutes. I can say the yellow rice is not proper Chinese fired rice at all. On several occasions the yellow rice was a bit under done.
I tend to stay with the basics with this franchise....fried wings, pepper steak and shrimp egg foo young.
Earlier in the week my daughter and I ordered 2 orders of chicken wings. HORRIBLE, TASTELESS....NO SEASONING WHAT SO EVER. With that said...when you know better, you do better. Hot Wok....needs to do better. I'll order from there again and also strongly suggest they make sure to season the wings. Other than that...they're nice people.
Atmosphere: 3
Food: 2
Service: 3
Last night I ordered chicken wings and they were so hard I couldn’t eat it at all and it had a sour taste. I contacted the manager who offered me 40% back of what I paid. Makes no sense you sold me hard sour chicken which I did not get to eat and wanna give me half of my money back is insane. Do not eat here.
Atmosphere: 1
Food: 1
Service: 1
Nice ppl
Atmosphere: 4
Food: 4
Service: 4
The food at this Chinese restaurant is incredibly delicious with authentic flavors and fresh ingredients in every dish. The service is excellent with friendly and attentive staff. A fantastic place for anyone craving quality Chinese cuisine.
Atmosphere: 5
Food: 5
Service: 5
Probably the best sesame chicken I ever had ! Also got an order of shrimp lo mein with broccoli! So flavorful, fresh, and hot. My first time ordering and will definitely be back! And the prices are great!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Been eating here since a little kid best fried rice in the city no one else makes it like them
Atmosphere: 5
Food: 5
Service: 5
Best Chinese in town! Also best wings in town! Buffalo and plain! Me and my family have been eating most weeks for a couple decades!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp, Orange Chicken, Teriyaki Chicken, Shrimp Egg Roll
Always great chicken dishes here. I've tried every spicy one and this is THE only Chinese restaurant my son and I eat at now.
Food: 5
Service: 5
Recommended dishes: Orange Chicken
The food is phenomenal I have never had a problem with service or food
Atmosphere: 5
Food: 5
Service: 5
Delicious! Got the beef & broccoli and the boneless spare ribs, super tasty! Lady at the front was friendly and the eggroll was still hot and crispy when I got back to the hotel room like 15 min later. Wonton soup was killer too.
Atmosphere: 5
Food: 5
Service: 5
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