Hotwok

6765 Dunn Ave, Jacksonville
(904) 764-8887

Recent Reviews

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Sunita Martin

My family went here and got food poisoning. The fried rice was very mushy. The quality of the food was bad overall. When I went in to try and speak to the manager, the customer service was absolutely the worst experience I have ever had. They were very rude, and the staff was yelling and screaming and very dismissive. I do not recommend eating here.

Atmosphere: 1

Food: 1

Service: 1

Carol Oberg

Unprofessional, soggy sweet and sour chicken. When asking them to fry the chicken longer the cook said 5.00 more. Unbelievable. Rude. He told me when you put the lid on the dish the chicken gets soggy. It was take out. Also my order was not complete. I will never go back there again

Atmosphere: 1

Food: 1

Service: 1

neida garcia

Food is prepared quickly and hot.

Atmosphere: 3

Food: 4

Service: 4

Gail Thompson

Rice was hard

Atmosphere: 5

Food: 2

Service: 5

M Smith

The service was not pleasant, but the food was good.

Atmosphere: 4

Food: 5

Service: 3

Earth Angel

Hot, fresh food. It's typical Chinese take-out.

Atmosphere: 3

Food: 4

Service: 4

Michael Roberson

Food was hot and delicious. Large portions.
Great service. Been coming here since they opened. Probably 15 years. Always. Great.
Family business. Good hard working people.

Atmosphere: 4

Food: 5

Service: 5

Sonja Ebron-Santos

The orange chicken is amazing! It’s hard fried and seasoned well. I love their food and the family that owns the business is friendly and attentive. Highly recommend! ❤️

Atmosphere: 5

Food: 5

Service: 5

Sophie Santos

Great food, great service! Always tastes fresh!

Atmosphere: 5

Food: 5

Service: 5

Auburn Christenberry

Great service. Egg rolls are super good and hot. Chicken with garlic sauce is a go to.

Kya Thompson

Been coming here for years, family owned, clean, polite.

Atmosphere: 4

Food: 4

Service: 4

Jonathan Tidwell

This place sucks. Food sucks. Service sucks. Atmosphere sucks. Worst Chinese food I’ve ever had. Went to bathroom while waiting on food and roaches on the floor should have just asked for my money back and never gave it a chance.

Matthew Jacobsen

I've been coming here for years, tonight they charge me $.50 for a $6.95 container of soup to cover the CC charge...
That's 34% of the soup, really?
I run a business and will never charge for cc, my cc fee that I pay is less than 2%, never be back

Judy Thompson

Last meal ever picked up here. Disgusting!

Rose Sheffield

Hot and yummy

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