Hurricane Grill & Wings-San Marco

Great atmosphere and service was excellent! Food came out quick and hot and amazing! The Bartender Patricia suggested the Boss wings, they were the best I’ve ever had! So many TVs to watch any game you want to see! 10/10 highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

Ordered on doordash previously and decided to try it out in person after seeing the food was considerably cheaper in person. -- Came to here on a Sunday during the Jags home game and yeah, it was packed. Totally expected that, but honestly, the service was still super quick and on point. Our server was awesome. You could tell they were juggling a ton of tables and still managing to keep everything running smoothly.

The 99 cent wings on Sundays are a great deal and definitely a reason to come by, but don’t just stick to the wings. The menu has a lot of good stuff and the cocktails are solid too. Definitely recommend grabbing a drink while you wait on food, or even try an appetizer. Sometimes the food might feel like it’s taking a little longer, but honestly, that’s probably just you being hangry (guilty). Everyone also seems to pack in at once, right when the game is about to start. In reality, it’s never that bad, especially with a drink in hand. And when the food hits the table? Totally worth the wait, everything we had was delicious.

Maybe next time I dine here, the jags will win. All in all, it's definitely a busy spot on the weekends but the staff keeps it moving and keeps the energy up.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Fried Pickles, Nachos, Mexican Street Corn

Very bad,1 star because they don't have 0 star option

Atmosphere: 1

Food: 1

Service: 1

Worst possible service if you are not the same skin color as your server…,very disappointing and sad

I am giving San Marco places second and third chances if not more....

Ok so here is the thing, last week I ate here on Tuesday and spent $80 on people and loved the experience and food.

Today, I ate with my son for dinner. They were busy with a party inside so we chose to eat outside. We got seated originally near the fire pit which was nice. I waited to order after one girl was running around with every table but our seat. I understand they were busy. Then the bar man himself came and apologized and took our order.

Then I got jumped on by a frog! Then my son and I moved seats...we waited 40minutes for our food and nothing, so I had to ask the waiter and barman to check on it.

I had ordered wings to go with two sides and then a quesadilla for my son and cold shrimp for me.. So I was wondering why my cold shrimp and a quesadilla took 40min or so. The barman had someone bring it out asap. The togo food was closed and I assumed it was fine.
I ate and my son ate and left. The shrimp was the ok and needed more ol' bay seasoning..

Anyways, here is the kicker on top of it all, we get home to serve the wings and no second side they missed our fries all together! So I called the google number and it rings twice and then says not in service and disconnects.. I reported it to google to. So ya on this rainy night, I tipped and got togo for 1 meal, only for the meal to be missing a side.

SO ya it was pretty good during the week at 4:30/5pm, with no one there but on a BUSY time DO NOT go there! If you do, check your food and expect to wait. I guess people who do go there for the alcohol aspect don't rush and can be there for two hours...

That being said the barman took off the price of my shrimp when leaving (which was kind), but then getting home with no second side was like ok .... maybe only during slow times will we go back.

Wings are good, the staff does try, but when their busy its too chaotic and I FEEL bad for them, as they could be such great place as they are kid friendly!

One of these days I will try again...

Atmosphere: 4

Food: 3

Service: 3

Good food and great atmosphere but the last two times I have went we waited almost 45 minutes for less than 20 wings. Wasn’t really busy either time.

Atmosphere: 4

Food: 4

Service: 3

Had a great experience here. There was live music and the food and service were excellent. Shout out to our server, Kevonda! She was wonderful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Server Kevonda was AMAZING loved her energy and customer service will come back because of her !

Atmosphere: 5

Food: 5

Service: 5

Kevonda was a awesome waitress. I recommend her for everybody. Great customer service ❣️❣️❣️ She was the bomb!!!

Atmosphere: 5

Food: 5

Service: 5

Rating: ⭐⭐ (Food 2 stars, Service 2 stars)

We’ve been to Hurricane Grill & Wings over 5 times, but this visit was nothing short of disappointing.

I ordered the “Blackened Mahi Mahi topped with mango/pineapple red pepper salsa and cilantro” as advertised IN THE MENU. What came out the first time (photos attached) was a dry, chewy, grilled chunk of fish—definitely not blackened. The “mango/pineapple salsa” was nothing more than a plain, bland pico de gallo, in fact calling that “pico” would be disrespectful to actual pico.

When I pointed this out, our server Erin tried to excuse it by saying the mango/pineapple was a “paste sauce” (which never appeared) and then, with a rude tone, asked me if I wanted it or not. I reminded her that I didn’t ask for substitutions—I asked for the dish as described on the menu. The second attempt was slightly less sad, a juicier piece of what was technically mahi, but still grilled, not blackened, and clearly not fresh. Same boring pico de gallo on top, still no trace of mango nor pineapple.

Other food was hit or miss:
• Sweet potato fries: solid.
• Broccoli parm: tasty.
• Chicken Hurricane Salad: good.
• Chimichurri Steak (ordered medium): first one was dry and did the walk of shame back to the kitchen hand in hand with the rubber mahi, second try was juicier but still overcooked. At that point, we were done trying.

The biggest letdown? The service. Erin was dismissive, rigid, and completely unprofessional when faced with simple, justified criticism. She even interrupted us several times when telling her what we didn’t find okay with our dishes. Not attentive, not welcoming, and certainly not the kind of service that makes you want to come back.

What’s most frustrating is that we’ve had positive experiences here before (different server and more like “bar food”!) But consistency clearly isn’t their strong suit—neither in the kitchen nor in service. A place that can’t deliver what’s on the menu and treats regulars like this doesn’t deserve more than 2 stars.

Atmosphere: 3

Food: 2

Service: 2

Jacksonville Florida, San Marco location. My wife and I have been here three times now in the last 3 months. The first time was great had exceptional service and the food was very good, although we had to listen to a server named Erin argue with a coworker and treat other customers badly. Our server was great. The second time we met friends and again had great food and service with the same great blonde headed server. Here we are the third time and Erin is now our server! My wife loved her Hurricane chicken salad, I ordered the Chimichuri Steak with Jalapeño bacon fries, fries were great steak order medium was brought to me well done, when I told Erin that it was over cooked she acted as though I insulted her directly and got an attitude with me. My son ordered the Tropical Mahi Mahi with the mango salsa. The salsa was normal pico and the Mahi was overcooked. He returned it as well and was greeted with an attitude from Erin also. After seeing how she treated other customers, coworkers and now how she treated us it is no wonder that the great place is getting bad service reviews and has went from a 4.8 rating to a 3.9 rating in months. I personally think Erin needs to find a different job or the management needs to advise her to change her attitude towards customers!

I came with friends to watch the Jags game and have some wings , LaShawnda was our server , she was so sweet and made sure we didn’t go without drinks etc .. the manage Cassie was also very kind and checked to make sure we were having a good experience . Food was fresh and dribks were good , clean bathrooms too ..

Atmosphere: 5

Food: 5

Service: 5

Our table for the best service from LaShawnda! Drinks and great food were aplenty! Always a good time at Hurricane’s San Marco

Atmosphere: 5

Food: 5

Service: 5

Great customer service. Aaliyah and were lashawnda very attentive. Best wings.

Atmosphere: 5

Food: 5

Service: 5

We came for live music and wings, and Sam made what could’ve been mediocre magical! My bf’s pina colada tasted like… just ice cream… Sam made it right and brought a shot! Sam’s got the sauce… and that sauce made the irie wings, fire!! 🔥

Atmosphere: 4

Food: 4

Service: 5