Hurricane Grill & Wings-Bartram Park
12547 Bartram Park Blvd #205, Jacksonville
(904) 503-3311
Recent Reviews
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Had their BACON onion burger ,, to bad they forgot to actually but the bacon on the burger
The food was great. We had a party of 10 and the wait for a table and the food was minimal. Our server Kate B. was wonderful as well! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Service was terrible VERY RUDE manager kicked me out when I was just sitting by myself minding my business waiting to get money so I could order food when asked if I could order got a rude “yes” and I was so upset and shaken by this interaction I just ended up leaving without ordering
Atmosphere: 1
Food: 1
Service: 1
Just ordered door dash they brought me wrong order after i have waited over hour bull crap never again.
Service: 1
Great atmosphere and food..
Atmosphere: 5
Food: 5
Service: 5
The service in this place is the WORSE!! I never got my food and every time I asked my server about it..all she would say is “they’re working on it”. If you want bad service this is the place for you to go!!
Atmosphere: 1
Food: 1
Service: 1
Yes it was Island wings I was trying to give the review to. Sorry about that I should've came here instead.
Mason he was amazing . He has waited on us many times and has always been friendly and makes sure our meal is great ..
Food: 5
Service: 5
Got the extra hot buffalo bone in wings cooked perfectly served hot would recommend
Atmosphere: 5
Food: 5
Service: 5
We are here from out of town. They had our home team football game on!! The food was amazing. Jay cooked a bacon guacamole burger that is definitely in the top 2 best hamburgers I have ever had in my life!!! ( And burgers are my favorite meal so I get them a lot) And the sweet potato fries, spot on! Our server, Phoebe, was great and checked in frequently. Definitely highly recommend 💚🍔🥑
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Restaurantji Recommends
We go all the time. This crew is our second family!!! Food is amazing. Service top notch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bavarian Pretzel \u0026 Beer Cheese Dip, Burger, Mozzarella Sticks, Monterey Chicken Quesadilla
Bingo night was fun had a great server and the food was good.
Atmosphere: 5
Food: 5
Service: 5
Our meals were served with rotten cilantro. When we brought this up, the manager admitted that the cook knew it was rotten and still chose to serve it. She also mentioned that we were the second or third table to complain about the same issue, yet the food was still being sent out.
The result was that everything tasted like Dawn dish soap. The tacos, the cilantro rice, and the Mexican street corn were all covered in the spoiled cilantro. Instead of taking accountability, the manager dismissed our concerns by insisting it was not “real soap” but just rotten cilantro. That explanation only made the situation worse.
To “make it right,” she offered us a five-dollar comp on meals that cost more than twenty dollars. We still spent fifty dollars for food that was completely spoiled, which felt insulting given the circumstances. In the end, the only edible part of the order was the fried shrimp, and even that was overshadowed by the experience.
This was not just an inconvenience. It was a serious lapse in food quality and customer care.
Atmosphere: 2
Food: 1
Service: 1
We loved this place. The food is delicious, but the real attraction is the staff. They are so friendly and fun.
Lily and Lizzie make everyone welcome with their smilies and positive attitude. My wife send I miss them very much!
Atmosphere: 5
Food: 5
Service: 5
Beth and Ashley are amazing. They absolutely took care of us. We are definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
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