Icebreakers Bar & Grill
3605 Philips Hwy, Jacksonville
(904) 399-3223
Recent Reviews
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Great service, awesome bartender, kind staff, delicious food, and best viewing area of both rinks in the barn (it’s warm!) and the huge TVs always have the best games in the NHL showing. We love their fries and burgers, (ramen wasn’t our favorite) but the gumbo and chili are HEARTY and huge portions. The hours are great for family skate night especially.
Parking: Patrolled by security! So safe and well lit
Kid-friendliness: Great kids menu.
Wheelchair accessibility: Ramps and wide doors for everywhere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine, Hamburger, Chicken Wings
The food was spot on everytime. All the staff was attentive and if you’re looking for a place to watch sports the TV screen is out of this world.
Atmosphere: 5
Food: 5
Service: 5
Had a great time watching the euro soccer final on their amazing screen! The food was very good and very reasonable too! Highly recommend it!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cauliflower Wings 2024, Hamburger, Chicken Wings, P-Hummus Per 10ppl
I was there just the other day and I had an issue the food and it took forever to get it, the owner had came out and was condescending and just all around rude. I would not recommend the food or asking for the manager because you’ll be asking yourself why they're so incompetent.
Atmosphere: 1
Food: 2
Service: 1
There is really no reason this place isnt 5 stars. I tried the Beef on a Wrek sandwich, it was amazing. I haven't been let down yet. I totally recommend this spot. Lots of seating, hockey everywhere, and great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Icemen Cheesesteak, Cheese Curds
Been sitting here for 50 min with ZERO service. What a joke.
Service: 1
This place could really do well if they were managed properly. Every single time I've come they either forget about my order completely or take forever. Not exaggerated like an hour to get your food or anyone to even notice your there. It's just sad that it has so much potential and horrible service. Went during son's practice today. Ordered a bowl of Chilli. 45 minutes later the waitress asked if I ever got it? I just told her to forget about it. Soups and chilli are generally pre-made. Easy money lost.
Atmosphere: 4
Food: 3
Service: 1
Have had the hummus, Cobb salad, hog and hominy, and the wings on the new menu. All phenomenal!
Atmosphere: 5
Food: 5
Service: 5
This was our first time back with new owners. Everything was delicious, fresh, and high quality ingredients. I had the tomahawk pork chop pictured. It was unbelievably tender, juicy, well smoked and flavorful. The French onion rings were delicious as well. We also tried the brownie dessert and the banana dessert. Both were tasty! We were impressed with the new menu and the service was great. We will definitely be back.
Kid-friendliness: The kids menu options are great and the atmosphere is good for kids of all ages.
Atmosphere: 5
Food: 5
Service: 5
Love the food the server seemed to not want to be there. She was not nice at all. The food was awesome.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Fried Cheese Curds, Chicken Wings
Restaurantji Recommends
We are here on 1/13 before heading to an ice game. Beer was cold. Food came out hot and accurate in a timely manner. My daughter had a salad that was very big and fresh and delicious. Our sandwiches and wraps were good as well. Service was great. Met the new owners trying to turn the place around. Go give them another chance.
Atmosphere: 5
Food: 5
Service: 5
Horrible(and I do mean HORRIBLE) CUSTOMER SERVICE!! I always order my food for to go so I ordered and when he brought me out my food, the box my food was in;had spilled sauce over it,(didn't offer to wipe it off either)? also I had to ask for a bag and to top it off?I ordered my food @12:15pm and didn't get it til almost 1pm. Nobody gave me an update as I Patiently sat there and waited for my order. And this is not the first time either, everytime I try to give this place a try, they make me wait a super long time, their not attentive to informing you on how long your order gonna be. And they just throw your food any kind of way inside the to go boxes.
Atmosphere: 1
Food: 1
Service: 1
New management! Great food. Love the Cajun loaded fries!
Food: 5
Whatever you do, do NOT order the garlic parmesan fries. Embarrassing that they’d send that out of the kitchen. Service is just as bad. A failure all around which is unfortunate considering the rest of the facility is very nice.
Atmosphere: 3
Food: 1
Service: 1
Will share a similar complaint to what has been said here many times already. The service here is SLOW….unacceptably so. Few weeks ago I Waited 30 minutes for simple chips and salsa, and finally left without getting them cus I was fed up. Tonight ordered again, simple nachos. And waited 30 minutes. These dishes are not anything fancy. Ain’t no actual cooking going on. Doubt they are even making their own chips. AND …when I got them everything was Friggin COLD!! Cheese, chips, everything! Ridiculous.Notice how not one of these reviews has been responded to by management and this place has been open for quite some time now and there has been no change to service or food or anything whatsoever.
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