Kate was awesome. This is where the best people downtown work.
Nubian Roberts
Out of all the insomnia is this one is the best in Jacksonville best service clean and some of the coolest people work here
Amanda B
Ryan is the best cashier ever, he is very experienced and attentive. i would return to this location
Daniel Morrison
Very good
Shannon Cousart
Yesterday (9/4) was my first ever visit to Insomnia. Ryan provided such quality customer service, that we came back the next day. The cookies were fresh and delicious. I would definitely recommend the cookies especially from this location because of Ryan.
Debby Masters
Overpriced and don't have cream filled anymore.
Adrian Henry
Ryan was helpful during the whole transaction. I didnt know what to expect at first but im glad I stopped by
Tequilla Hollie
I've come to the downtown location many times. This time, I was greeted by Ryan B! Ryan had the perfect personality for a cookie shop—very friendly, pleasant, and patient! He took his time with the kids while they decided on a flavor of ice cream. They left happy with sprinkles and caramel on top! Thank you, Ryan for the warm love. We need more people like you in this world ❤️
The cookies are consistently delicious!! Ryan B is an outstanding associate who constantly gives superb customer service. He’s professional, engaging, and thorough. I come to this location specifically because of Ryan and his customer service.
Denise Cox
Always yummy! Even at 12am.
Tiffany Clarke
Ryan B was so bubbly and friendly! He’s a smile maker🙂
Luis Ugarte
Hot cookies, brownie and delicious ice cream flavors
Delicious and quick. Vegan options always a plus.
Kate was awesome. This is where the best people downtown work.
Out of all the insomnia is this one is the best in Jacksonville best service clean and some of the coolest people work here
Ryan is the best cashier ever, he is very experienced and attentive. i would return to this location
Very good
Yesterday (9/4) was my first ever visit to Insomnia. Ryan provided such quality customer service, that we came back the next day. The cookies were fresh and delicious. I would definitely recommend the cookies especially from this location because of Ryan.
Overpriced and don't have cream filled anymore.
Ryan was helpful during the whole transaction. I didnt know what to expect at first but im glad I stopped by
I've come to the downtown location many times. This time, I was greeted by Ryan B! Ryan had the perfect personality for a cookie shop—very friendly, pleasant, and patient! He took his time with the kids while they decided on a flavor of ice cream. They left happy with sprinkles and caramel on top! Thank you, Ryan for the warm love. We need more people like you in this world ❤️
Very friendly staff!
Restaurantji Recommends
These cookies are addictive!
The cookies are consistently delicious!! Ryan B is an outstanding associate who constantly gives superb customer service. He’s professional, engaging, and thorough. I come to this location specifically because of Ryan and his customer service.
Always yummy! Even at 12am.
Ryan B was so bubbly and friendly! He’s a smile maker🙂
Hot cookies, brownie and delicious ice cream flavors
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