“My wife and I get a sub every other Sunday. They make a great Spicy Italian however they started offering hot subs and when my wife clicked reorder on her mobile app I ended up with a hot spicy Italian which changes the taste a bit. I called the store and they offered me a new one without any hassle at all... the employees have always been very polite and courteous and that's why I'll use this store over others (or firehouse).“
“They never get it wrong and never take very long. New bonus for me - I know they've had them a while - unwiches! Great for my high protein diet resulting in -80 pounds towards a loss of 126. Unwiches are going to help a lot! Wrapped in the freshest, crispy lettuce instead of a roll. Low carb. YMMV as I've only tried the one variety so far.“
“The Ultimate Italian is the best Italian Sub Ive had. The store is always spotless, staff always friendly, food is consistently made (nothing worse than your food tasting different at other locations or cold when you frequent a restaurant) and they are fast. I been to 3 or 4 different JJs and its always consistent. This is how you get repeat customers.“
“I miss their big stores when they first came to Jax Fl. Now the remaining ones are so small, especially this location that the line to pickup the sandwiches butts right in front of the people sitting to eat. So the Atmosphere is less than appealing. While the sandwiches put even a PubSub to shame, the sizing is a bit, no very ridiculous. You have a choice of an itty bitty for the price of of double the length, medium (bread is thinner than most so not filling as a at other sandwich shops due to width is much smaller roughly 3” wide than competitors as well as thickness less than 2” and the your only other option is this ginormous sandwich that inevitably will go bad waiting to finish it if you have any olive oil, red wine vinegar, or other juicy things like pickles, jalapeños or peppers, or extra Mayo/mustard. They REALLY need to rethink the sizing and pricing options. I get the MEDIUM gets them $7.99+ or more depending sandwiches selection, but it’s not filling. Then the next size up GIANT which the cheapest your getting is $14.98+ again depending on your sandwich choice. It is just TOO much, food, cost, and not enough with again same 2” tall but claiming 16” long, and about 3 1/2” wide, which wastes food, costs more to get full but paying A LOT to have a great sandwich, but ultimately won’t be finished. HOW ABOUT ADDING A 12” so people can still have your delicious sandwiches, be able to be full, not have to waste money and food in order to obtain being full.“
“The lady with the star tattoo on her right forearm was super nice and helpful :) working on 6/4 around 3 pm. It's refreshing to have a good experience in a fast casual dining restaurant because now a days it's hard to find! She deserves a raise bc she's so nice“
“I'd been driving around Jacksonville all day and my mom and I were hungry, however, I don't like fast food. Then I remembered that my mother LOVES the gargantuan. Its no longer on the menu, but they were able to make it for her, so that hit the spot. I also love the day old bread because Im able to make another sandwich with the extra meat from the gargantuan.“
“Always a great experience at Jimmy John’s. The team is consistently kind, friendly, and welcoming. Customer service tonight was top notch — attentive, upbeat, and genuinely thoughtful. As always, the service was freaky fast without sacrificing quality.“
“Accidentally placed a delivery right before closing; sorry, forgot to check! The next day, before I could even remember to call and have the charge cancelled, they had already made and delivered my order to my front door. Absolutely amazing customer service from them despite the fault being on my end.“
“⭐⭐⭐⭐⭐I recently visited Jimmy John's on Beach Blvd and Beachwood, and I must say, it was a fantastic experience! From the moment I walked in, Adam greeted me warmly and patiently guided me through the menu, as I hadn't been there in a while. His friendliness and helpfulness made me feel right at home.I decided to try the Bootlegger sandwich, and I was blown away by how quickly it was made and how delicious it tasted! The ingredients were fresh, the bread was very soft, and every bite was a delight.A big shoutout to Adam and his team for providing such excellent service and for making my visit memorable. I'll definitely be returning soon! Thank you for a great experience!“