When a customer asks for no siraccha sauce on a sandwich that is not code for put on a whole bunch. It over powered and made the sandwich inedible and a waste of money.
Atmosphere: 4
Food: 1
Service: 3
Dave “THE BIG CLAW WINNER”
On line order at 11:34 and never go my food till after 12:30 this is not the first time but it will be my last time ordering from them. I have called them and they just give excuses that it lunch time rush and did nothing to correct it
Service: 1
S T
The best JJ’s in town and it’s 100% the staff. Always fast, always clean, always friendly Pollyana is the best
Atmosphere: 5
Food: 5
Service: 5
dave sweat
Love this place. FREAKY
Atmosphere: 5
Food: 5
Service: 5
Lea H
Getting delivery though JJ’s mobile app is just ridiculous when you have to call the store for status updates because the app doesn’t work and then when you call the store no one knows what is really going on. 2 different answers from 2 different people. SMH do better!!
Atmosphere: 3
Food: 4
Service: 2
Richa Owen
My wife and I have been going here for over 10 years. Services is always fast and the food is exceptional. The staff is always very friendly. We have never had a bad experience here. I recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Breast
Moises R
I ordered through DoorDash, there were no drivers available but the lady at the store worked a solution with me. I didn’t get her name but she has blonde hair. She was very friendly and helpful and most importantly I got my amazing sandwich! Thank you !!!
Atmosphere: 5
Food: 5
Service: 5
Kamau Kambui
Would have taken a picture of my order but it didn't make it!
Atmosphere: 5
Food: 5
Service: 5
Robert Kanjian
Beach club is the best. The pasta salad is delicious.
Atmosphere: 3
Food: 5
Service: 5
Rob H
Very unsatisfactory and probably one of the worst Jimmy Johns I have been to in a long whileI am the sort of person that hates having to eat fast food or "out". When I do I try to go somewhere with quality fresh, healthy, and tasty food. For this reason I often go to Jimmy Johns.[FOOD]- BREAD: I love Jimmy Johns bread. It's Super fresh, soft and tasty. Unfortunately this restaurants bread was hard, stale, and pretty flavorless. See the video you can hear how hard the bread is as I knock it with my knuckles. Additionally it was really small/thin (see image)- ROAST BEEF: The second reason I love Jimmy Johns. The beef is usually good quality cooked to a slightly rare perfection. The roast beef I got was a bit old looking and overcooked brown (see images).- LETTUCE: Wilted and soggy not crisp and freshly cut.- PEPPER and SALT: The sandwich was overpowered with pepper and salt fully taking over the taste of the sandwich.[SERVICE]No frills here. The part that upset me the most is she took my order and then never asked how I wanted my sandwich. She just took my money then went behind the WALL to make my sandwich. That's right a wall, I could not even see my sandwich being made. By the time the finished product was completed my sandwich was made completely their way (full of Mayo instead of mustard). I would have at least liked to pick the sauce and condiments.[OVERALL]Overall I would have preferred a sandwich at Subway....and that's saying something. The main reason we pay more for Jimmy Johns is the quality of the ingredients, take that away and you may as well go to subway. Don't blame all Jimmy Johns by the quality of this store.
Told them I wasn't everything on the sub, this was my first time not receiving vinegar and seasonings. Like everything means everything... literally crazy bad service/ comprehension in
Food: 1
Emilee Sprenger
Just had the nicest man make my food. I went through the drive-through and in this world and time we are in it is so refreshing to have someone so nice and pleasant. Thank you for that!
Atmosphere: 5
Food: 5
Service: 5
Charlie Chaplin
I went into this location one day when there were literally no other customers, but I guess I caught the store manager, Mikhael, on her worse day, because she was absolutely rude and disrespectful. She put took ingredients off my sub after slathering mayo all over the bread and put them back in containers and then reused them. She uncooked bacon on my sub, she threw my sub on the counter. I emailed guest relations about this experience and I haven't heard anything back, so it looks like she got away with being gross. Usually, good businesses would want to rectify negative experiences customers have, but I guess Jimmy John's isn't one of them. I will never dine at this location ever again, but she'll probably be happy about that and continue to be rude to customers. She's probably rude to her employees too which is why they all look so disgruntled every time you go in to eat.
Atmosphere: 1
Food: 1
Service: 1
Keith
Waited for 5 minutes in drive thru and got no response, pulled up to the drive thru window and didn’t see any employees, and then pulled around to the front and there the employee was getting paid to talk on their cell. Awesome job!
Zak Octavian
Come see Reese !!
Great customer service, funny, polite give her a manager spot!!
When a customer asks for no siraccha sauce on a sandwich that is not code for put on a whole bunch. It over powered and made the sandwich inedible and a waste of money.
Atmosphere: 4
Food: 1
Service: 3
On line order at 11:34 and never go my food till after 12:30 this is not the first time but it will be my last time ordering from them. I have called them and they just give excuses that it lunch time rush and did nothing to correct it
Service: 1
The best JJ’s in town and it’s 100% the staff. Always fast, always clean, always friendly
Pollyana is the best
Atmosphere: 5
Food: 5
Service: 5
Love this place. FREAKY
Atmosphere: 5
Food: 5
Service: 5
Getting delivery though JJ’s mobile app is just ridiculous when you have to call the store for status updates because the app doesn’t work and then when you call the store no one knows what is really going on. 2 different answers from 2 different people. SMH do better!!
Atmosphere: 3
Food: 4
Service: 2
My wife and I have been going here for over 10 years. Services is always fast and the food is exceptional. The staff is always very friendly. We have never had a bad experience here. I recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Breast
I ordered through DoorDash, there were no drivers available but the lady at the store worked a solution with me. I didn’t get her name but she has blonde hair. She was very friendly and helpful and most importantly I got my amazing sandwich! Thank you !!!
Atmosphere: 5
Food: 5
Service: 5
Would have taken a picture of my order but it didn't make it!
Atmosphere: 5
Food: 5
Service: 5
Beach club is the best. The pasta salad is delicious.
Atmosphere: 3
Food: 5
Service: 5
Very unsatisfactory and probably one of the worst Jimmy Johns I have been to in a long whileI am the sort of person that hates having to eat fast food or "out". When I do I try to go somewhere with quality fresh, healthy, and tasty food. For this reason I often go to Jimmy Johns.[FOOD]- BREAD: I love Jimmy Johns bread. It's Super fresh, soft and tasty. Unfortunately this restaurants bread was hard, stale, and pretty flavorless. See the video you can hear how hard the bread is as I knock it with my knuckles. Additionally it was really small/thin (see image)- ROAST BEEF: The second reason I love Jimmy Johns. The beef is usually good quality cooked to a slightly rare perfection. The roast beef I got was a bit old looking and overcooked brown (see images).- LETTUCE: Wilted and soggy not crisp and freshly cut.- PEPPER and SALT: The sandwich was overpowered with pepper and salt fully taking over the taste of the sandwich.[SERVICE]No frills here. The part that upset me the most is she took my order and then never asked how I wanted my sandwich. She just took my money then went behind the WALL to make my sandwich. That's right a wall, I could not even see my sandwich being made. By the time the finished product was completed my sandwich was made completely their way (full of Mayo instead of mustard). I would have at least liked to pick the sauce and condiments.[OVERALL]Overall I would have preferred a sandwich at Subway....and that's saying something. The main reason we pay more for Jimmy Johns is the quality of the ingredients, take that away and you may as well go to subway. Don't blame all Jimmy Johns by the quality of this store.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Told them I wasn't everything on the sub, this was my first time not receiving vinegar and seasonings. Like everything means everything... literally crazy bad service/ comprehension in
Food: 1
Just had the nicest man make my food. I went through the drive-through and in this world and time we are in it is so refreshing to have someone so nice and pleasant. Thank you for that!
Atmosphere: 5
Food: 5
Service: 5
I went into this location one day when there were literally no other customers, but I guess I caught the store manager, Mikhael, on her worse day, because she was absolutely rude and disrespectful. She put took ingredients off my sub after slathering mayo all over the bread and put them back in containers and then reused them. She uncooked bacon on my sub, she threw my sub on the counter. I emailed guest relations about this experience and I haven't heard anything back, so it looks like she got away with being gross. Usually, good businesses would want to rectify negative experiences customers have, but I guess Jimmy John's isn't one of them. I will never dine at this location ever again, but she'll probably be happy about that and continue to be rude to customers. She's probably rude to her employees too which is why they all look so disgruntled every time you go in to eat.
Atmosphere: 1
Food: 1
Service: 1
Waited for 5 minutes in drive thru and got no response, pulled up to the drive thru window and didn’t see any employees, and then pulled around to the front and there the employee was getting paid to talk on their cell. Awesome job!
Come see Reese !!
Great customer service, funny, polite give her a manager spot!!
Atmosphere: 5
Food: 5
Service: 5
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