Kathy's Bakery Café
10150 Beach Blvd, Jacksonville
(904) 641-7555
Recent Reviews
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Amazing desserts! These are picture perfect & taste great!
Food: 5
Service: 5
As a Cuban from the most Cuban place in the US (Miami); don't listen to anyone giving negative reviews.
Delicious food, good prices, and amazing owners!!!! Good people making great food. Makes me feel at home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cuban Sandwich, Tres Leches, Pastelitos, Sandwich, Ham and Cheese on a Cuban Roll with Ham Croquetas
I went to this bakery to get some cakes. The lady was very rude! She talked to herself about me in Spanish thinking that I don’t understand Spanish. I don’t recommend this place because they have a terrible customer service. I left the store without buying anything.
Atmosphere: 1
Service: 1
Absolutely the best cuban sandwich ever quick and fast service and really good only problem is i don't speak spanish which makes me feel bad because everything on menu is in spanish and im embarrassed
Atmosphere: 5
Food: 5
Service: 5
Perfect Cuban bakery, homemade fresh bakery+patisserie many varieties, and the café con Leche added the final touch! Go visit and give a great review, too. You'll see.
Atmosphere: 5
Food: 5
Service: 5
too expensive and old, the food is no good NOT RECOMMENDED!!!
Atmosphere: 1
Food: 1
Service: 1
⭐️⭐️⭐️ Katie’s Bakery Cafe – Honest First Visit
We stopped by Katie’s Bakery Cafe spontaneously on a Saturday afternoon, simply looking to grab a cup of coffee. I hadn’t read any reviews beforehand, so we walked in without any expectations.
The first impression was actually quite positive. The display case was full of a variety of pastries, which looked fresh and appealing. We ordered two cappuccinos and shared one slice of tiramisu. The tiramisu was decent—not the best I’ve had, but not bad either.
One thing I noticed after our visit (and reading other reviews) is that prices are only displayed for drinks and sandwiches, not for pastries. Thankfully, my husband asked about the price before we ordered—the tiramisu slice was $5. That felt a little steep for the portion size, but I understand this is a small, ethnic bakery, and running a business isn’t easy.
The place was busy during our 15-minute stay, with at least 15–20 people coming and going, which speaks to its popularity. The environment is moderately neat—not filthy, but the tables could definitely be cleaned more often. As for the cappuccino, it tasted more like a sweet cocoa drink than actual coffee—too sugary for my preference.
Overall, I wouldn’t say it’s a bad place. I’ve certainly seen worse. Katie’s Bakery Cafe seems to have a loyal customer base, and while it may not be my first choice for coffee, I can appreciate the effort that goes into maintaining a unique, local business.
Atmosphere: 4
Food: 5
Service: 4
My husband and I went here the other day, he wanted to have a sandwich and bring it home. We walked in, looked at all the different things they had. Everything looked really good! We finally decided on what kind of sandwich, the whole time we were standing there the two ladies that worked there were sitting at a table, looking at us never said a word, just sat there talking in Spanish, totally ignoring us. We kinda looked at them like we were ready to order and they just looked at us and didn’t say anything so we left we will not be back.
Atmosphere: 1
Food: 1
Service: 1
If you're looking for a authentic Mexican bakery you must try Kathy's out. We tried several different things and everything was fantastic. Do yourself a favor and stop by and check her out. I promise you won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
I’ve never experienced such horrible customer service in my life I am speechless. The food quality is not bad, but the owner I assume that she is (lady with blonde hair) is rude disrespectful and her l attitude deserves a slap in the face. So I dropped by the bakery to buy some pastries and bread on Friday 6.27 around 320-3:45 prior to my dr appt. @4 bought a box of potato bread which had 6 of them come Sunday 6.29 the bread was full of mold I called them on Monday 7/1 no answer looked on google notices they’re closed Monday’s & Tuesday that’s fine I had my mother call Wednesday’s advising of the issue with the moldy bread she said to bring it. Now MIND YOU I HAVE MY RECIEPT & I’m not asking for a refund I would just like for the item to be exchanged. I come in today 7/3 and I give the lady the bread and try to show her my receipt that’s clearly dated & JUST STRAIGHT OUT REFUSED TO EVEN LOOK AT IT & ACCUSES ME OF LYING & THAT I DID NOT BUY IT ON 6/27 INSTEAD THAT I BOUGHT IT 2 WEEKS AGO SO BASICALLY MID JUNE. I’m like ma’am you’re incorrect I came on the 27th LOOK AT THE RECEIPT & IM insisting on her to look at my receipt, she still REFUSED TO LOOK AT IT & REFUSED TO EXCHANGE THE MOLDY BREAD but yet they had multiple fresh ones displayed. I kept trying to give her my receipt because I only want the item exchanged but instead I WAS KICKED OUT & was accused of lying (even though I have a receipt) & that they weren’t going to exchange or do anything that I need to learn how to better preserve the bread that I can’t expect to buy something in mid June and for it to still be good.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Called to request an order for a birthday cake. Assuming the lady I was talking to hang up the phone on me. Tried calling back, phone is disconnected and says unable to be reach at this time. Unless phone number in upload photo is out of date. Tried to make a request, 2 weeks in advance and was told to come back 2 days before. Guess they don’t take advance notices more than 1 week. Disappointed with their customer service.
Atmosphere: 2
Food: 2
Service: 2
The variety of chicken salad will satisfy a majority of customers. Their soups and desserts are also delicious.
Atmosphere: 4
Food: 4
Service: 4
Awesomeness for a Cuban fix!!!
Atmosphere: 5
Food: 5
Service: 5
Wow. Just wow. Kathy’s Bakery Café absolutely blew me away—like a moldy gust from a forgotten freezer. If you’re looking for a place that perfectly captures the essence of “we gave up years ago,” look no further. This is it. This is your Mecca.
The food?
A culinary miracle. I never thought someone could make a fruit tart taste like wet cardboard and expired pie filling, but here we are. It was so lifeless, I nearly checked for a toe tag. The one lone strawberry on top really pulled the whole crime scene together. Bravo, Chef. Michelin stars are shaking.
The coffee?
Exquisite! Who needs flavor when you can have hot milk with a vague hint of bitterness and shame? My “cappuccino” tasted like someone yelled the word ‘espresso’ at a glass of warm water. I didn't drink it—I studied it. It belongs in a lab, not a café.
The ambiance?
Picture a retirement home lobby with fewer amenities and the smell of mild despair. The bathroom was “Out of Order,” which is totally fine—who needs modern plumbing when you have canned peaches on pastry? I'm sure the health department is this close to giving them a medal.
The service?
Electric. The staff moved with the enthusiasm of DMV employees on sedatives. I half expected someone to ask me if I was lost. There’s something special about paying $8 for a dessert and feeling like you’ve inconvenienced everyone just by existing.
To Kathy (the legend herself):
Your café is truly one-of-a-kind. Not everyone has the vision to take a bakery and strip it of joy, flavor, freshness, and functioning restrooms. You've done what few dare to do—create a place where every bite makes you reflect on your life choices.
Seriously, though, if your dream was to open a sad corner of culinary purgatory—congrats. You nailed it.
Atmosphere: 1
Food: 1
Service: 1
Miss Kathy is the sweetest her prices are fair and her Cafe and treats are beautiful I work next door at O'Reilly's and she is always amazing. And the coffee is a must have
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