Just horrible with horrible service . I got the fried oysters they were fried hard as a brick . I tied the guy there . He was acting as if he don’t speak English. Told me it’s because of the oyster but did nothing to do it right . The shrimp tempura roll was falling apart and the shrimp was not cooked fresh .
Atmosphere: 1
Food: 1
Service: 1
Cartman24 M.
I wish this app allowed you to rate with zero stars as the 1* it requires is too kind for the horrible customer service at this location- firstly if your going to work in the US learn English or at least ensure the people you want to talk crap about in another language CANT HEAR YOU AND DON'T UNDERSTAND WHAT YOUR SAYING. We ordered over $40 worth of food and sat waiting for our food to be handed an order that wasn't ours my husband asked not once not twice but 3 times if that was our food only to be motioned to that it was and told yes yes take it yes that is yours... Next thing we know the cashier is having a melt down over US TAKING THE WRONG ORDER THAT SHE STATED WAS OUR ORDER - looks like this employee needs to get her crap together HOW HARD IS IT TO WORK IN FAST FOOD?!! I know it's a busy environment but maybe try remembering the order that was placed i mean how difficult is it you only had 3 customers in the entire place? Also they ask for a tip for every single purchase why in the world would I tip some one who is so rude and lacks basic common sense let alone people skills or English like come on- my husband is not from the US so before you get all don't be racist on me think again he came here has paid his dues and speaks ENGLISH why don't you try it on for size! The food was ridiculous as well $42 for cardboard BS that I can make at home get real last time we come here! Plan food no flavor shitty service horrible customer service and cashiers that talk crap about their customers who are sitting right in front of them that's pretty rude considering most don't understand what your saying- yea go for it have fun wish you luck haha
Atmosphere: 1
Food: 1
Service: 1
Sharon Davidson
I got sick after eating at Kazu Sushi Burrito (Adam’s St) a couple of years ago. After a year+ hiatus, and not seeing reviews indicating others got ill, I decided to try again. So I ate here 4 times in the last 7 months and enjoyed my meals. Unfortunately, within an hour after eating the 5th meal I got explosively sick. Much worse than the first time. It took 3 days and a trip to the Urgent Care center before recovering. I will never eat at this restaurant again. Also I only gave 1 star for atmosphere because of the very fish-market smell.
Atmosphere: 1
Food: 1
Service: 5
Won Song
Restaurant smell like restroom. Sushi ingredients are like Chinese buffet quality. Actually food doesn’t look like Pictures on the reviews… False advertisement.
Atmosphere: 1
Food: 1
Service: 1
Melba Ball
The Best Sushi Burrito I've Ever Had, had someone w/ me and they weren't sure, so they ordered the spicy tuna temaki, I ended up splitting my burrito w/ them. They loved it
This. This. Is. SOOOO NASTY!!!! The smell is worst horrible! The taste came from the NASTY odor. I can’t eat this NO MORE. Wasting money!!! I don’t know how people like this place but Jax this area is the most worst sushi place I ever had. Now I never want to order another place while I’m visiting from Orlando. I apologized this part I spill it out in the bag. I can’t continue eat this.
I ordered the Kazu sushi burrito and miso soup it was delicious !
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Kazu Sushi Burrito
Latrial
Great hibachi bowls. No ramen.
Johnisha Lewis
Exactly what you would want in a restaurant they're fast, clean, friendly and delicious. ?
Atmosphere: 5
Food: 5
Service: 5
Mia
Please be careful with this place. We came in to get food, my husband has a shellfish allergy. I ordered my food first, cashier has gloves on touches the shrimp I ordered for myself. She then goes to make my husbands food and touches all the non-shellfish foods with her SAME gloves. We were immediately turned off and did not feel safe eating here. Cashier seemed tone deaf to the issue, she just awkwardly laughed and offered a free drink? Not sure I can trust eating here with someone who might have allergies or sensitivies. Just be careful!
tastes fresh
Atmosphere: 3
Food: 4
Service: 4
Just horrible with horrible service . I got the fried oysters they were fried hard as a brick . I tied the guy there . He was acting as if he don’t speak English. Told me it’s because of the oyster but did nothing to do it right . The shrimp tempura roll was falling apart and the shrimp was not cooked fresh .
Atmosphere: 1
Food: 1
Service: 1
I wish this app allowed you to rate with zero stars as the 1* it requires is too kind for the horrible customer service at this location- firstly if your going to work in the US learn English or at least ensure the people you want to talk crap about in another language CANT HEAR YOU AND DON'T UNDERSTAND WHAT YOUR SAYING. We ordered over $40 worth of food and sat waiting for our food to be handed an order that wasn't ours my husband asked not once not twice but 3 times if that was our food only to be motioned to that it was and told yes yes take it yes that is yours... Next thing we know the cashier is having a melt down over US TAKING THE WRONG ORDER THAT SHE STATED WAS OUR ORDER - looks like this employee needs to get her crap together HOW HARD IS IT TO WORK IN FAST FOOD?!! I know it's a busy environment but maybe try remembering the order that was placed i mean how difficult is it you only had 3 customers in the entire place? Also they ask for a tip for every single purchase why in the world would I tip some one who is so rude and lacks basic common sense let alone people skills or English like come on- my husband is not from the US so before you get all don't be racist on me think again he came here has paid his dues and speaks ENGLISH why don't you try it on for size! The food was ridiculous as well $42 for cardboard BS that I can make at home get real last time we come here! Plan food no flavor shitty service horrible customer service and cashiers that talk crap about their customers who are sitting right in front of them that's pretty rude considering most don't understand what your saying- yea go for it have fun wish you luck haha
Atmosphere: 1
Food: 1
Service: 1
I got sick after eating at Kazu Sushi Burrito (Adam’s St) a couple of years ago. After a year+ hiatus, and not seeing reviews indicating others got ill, I decided to try again. So I ate here 4 times in the last 7 months and enjoyed my meals. Unfortunately, within an hour after eating the 5th meal I got explosively sick. Much worse than the first time. It took 3 days and a trip to the Urgent Care center before recovering. I will never eat at this restaurant again. Also I only gave 1 star for atmosphere because of the very fish-market smell.
Atmosphere: 1
Food: 1
Service: 5
Restaurant smell like restroom. Sushi ingredients are like Chinese buffet quality. Actually food doesn’t look like Pictures on the reviews… False advertisement.
Atmosphere: 1
Food: 1
Service: 1
The Best Sushi Burrito I've Ever Had, had someone w/ me and they weren't sure, so they ordered the spicy tuna temaki, I ended up splitting my burrito w/ them. They loved it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kazu Sushi Burrito, Seafood Ramen, Tempura Shrimp, Pork Gyoza, Shrimp Hibachi Bowl, Shrimp Noodle Soup, Chicken Fried Rice, Dynamite Roll, Avocado, Seaweed Salad Sweet Corn Pineapple, Tuna, Tuna Lover's Bowl, Hawaiian, Kale Salad, Miso Soup, Signature Burrito, Krab&Cream Cheese Burrito, Tofu Hibachi Bowl, Dynamite Burrito Fried, Sushi Burrito
Great burrito, great lunch spot. Stopped in while visiting Jacksonville for work.
Atmosphere: 5
Food: 5
Service: 5
Please put in a water filter. Drinking water from the soda machine tastes disgusting.
Atmosphere: 5
Food: 5
Service: 5
I order DoorDash from this place all the time (the hibachi bowls). Always delicious and generous portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Aloe Vera, Vegetable Hibachi Bowl
This. This. Is. SOOOO NASTY!!!! The smell is worst horrible! The taste came from the NASTY odor. I can’t eat this NO MORE. Wasting money!!! I don’t know how people like this place but Jax this area is the most worst sushi place I ever had. Now I never want to order another place while I’m visiting from Orlando. I apologized this part I spill it out in the bag. I can’t continue eat this.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great poke bowl! Super nice staff.
Atmosphere: 5
Food: 5
Service: 5
I ordered the Kazu sushi burrito and miso soup it was delicious !
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Kazu Sushi Burrito
Great hibachi bowls. No ramen.
Exactly what you would want in a restaurant they're fast, clean, friendly and delicious. ?
Atmosphere: 5
Food: 5
Service: 5
Please be careful with this place. We came in to get food, my husband has a shellfish allergy. I ordered my food first, cashier has gloves on touches the shrimp I ordered for myself. She then goes to make my husbands food and touches all the non-shellfish foods with her SAME gloves. We were immediately turned off and did not feel safe eating here. Cashier seemed tone deaf to the issue, she just awkwardly laughed and offered a free drink? Not sure I can trust eating here with someone who might have allergies or sensitivies. Just be careful!
Atmosphere: 4
Food: 4
Service: 2
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