Kazu Sushi Burrito

You have a lot of options to make a custom sushi burrito or bowl. To name what I can recall: white rice, brown rice, avocado, mango, pineapple, jalapeño, red cabbage, red onion, corn, carrot, cucumber, wasabi, edamame, and more. The rolls are large so you can actually fit a lot of things in them. It's like a popular sandwich chain in that they will build your roll or bowl right in front of you. Unfortunately, I was not able to verify whether the soy sauce they keep on their tables is vegan-friendly, so I would skip it, as some can contain fish.

I’ve been going to this restaurant for two weeks straight, hoping to support a local business, but unfortunately my experience has been frustrating and disappointing.

Every time I ordered the same bowl with two meats/proteins, I was charged a different amount — sometimes $11, sometimes $13, $15, and even $17. When I asked the cashier why, I was told it was because I had three meats. I explained multiple times that I only ever ordered two, but he insisted I was wrong.

Today was the last straw. I ordered my usual bowl with two meats at lunchtime, and the cashier charged me almost $20. Again, he said it was because I had three meats. When I disagreed, instead of listening, he stuck his hand into my bowl — after working the register — and stirred through my food to “check” how many meats there were. I found this so unhygienic, humiliating, and unacceptable.

He remade the bowl, but the lack of respect and basic food safety was shocking. I let him know I would not be returning.

It’s sad because the food is good, but the inconsistent pricing, poor customer service, and disregard for hygiene mean I can’t recommend this place to anyone.

dynamite burrito is awesome

Excellent sushi and veggies hibachi

Atmosphere: 5

Food: 5

Service: 5

Fast and delicious!

Atmosphere: 5

Food: 5

Service: 5

I’ve been a regular here for a few months now, and l am impressed with their cleanliness & consistency. The friendliness of the staff is also great & they always treat me right! The quality of the food for the price is well worth it too, in my opinion. I love sushi burritos, and there’s nowhere I’d rather get one in Jacksonville than here!

Atmosphere: 5

Food: 5

Service: 5

I placed an order with my friend — we both verified our links and locations and even called to double-check everything. My friend received their food, but they couldn’t find my order. It was sent to a completely different location. I spoke with someone named David, who admitted this wasn’t the first time this has happened. I’ve lost over $30 due to a consistent issue they clearly haven’t fixed. I won’t be ordering or eating here again and will no longer recommend this place to anyone, including my own customers. Extremely disappointing.

Atmosphere: 1

Food: 1

Service: 1

They have the best Habachi!!

Atmosphere: 5

Food: 5

Service: 5

The food & flavors we ok but just ok. Not terrible, but not at all what I was hoping for. The clear soup tasted like it was just a bowl of hot water with a seasoning packet from a pack of store bought ramen nooldes. The taro boba smoothie was so bland, I might as well have asked for a purple water smoothie with some flavorless chewy pieces.

But hey, everyone was nice & welcoming so they have that going for them...

Atmosphere: 5

Food: 2

Service: 5

Pretty good but somewhat over priced in my opinion. It's good but there is better in town.

Good food. Nice people

Best in Jax! They are open always!

The Eel and shrimp burrito was the best. . . .Shoot I’m coming back tomorrow.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp and Eel Burrito

Tasted great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build Your Own Burrito Poke Bolw

Food great will go back. People quick and felt standoffish and rude. Other than that it was a quick in and out stop.

Atmosphere: 2

Food: 5

Service: 1