Chicken is seasoned well, fresh and that comeback sauce is awesome!
Atmosphere: 5
Food: 5
Service: 5
Todd
Worst KFC I've ever been to. I can list multiple bad experiences and have no intention of ever returning. This 1star was earned
lee lockard
Excellent service, food came out and perfectly cooked! Best KFC in Jax, by gar!
Atmosphere: 5
Food: 5
Service: 5
G Smith
They always mess up my order and have an attitude. I try to use door dash avoid in convincing them by getting food there. And they don’t deliver half the order. Employees are lazy, rude, and don’t care about their jobs. I’ve tried add tried again to give them another chance. But I’m done. Go to Popeyes up the road off San Pablo. Don’t waist your money here.
Atmosphere: 1
Food: 1
Service: 1
Dave Doughty
The website offered 40%off, only if paid online, online payment was dysfunctional. Manager refused to honor the offer.
Atmosphere: 1
Food: 3
Service: 1
gracin holland
Them little girls working in there at 3:40 on Friday 10/18 had god awful attitudes. I was only picking up a DoorDash and they were beyond rude and the furthest from helpful. You guys should probably talk to your team and figure something out because considering more of your reviews are one star then anything else, The last thing yall could handle with this company is some more stank ass attitudes. IF YOURE MISERABLE AT YOUR JOB. QUIT.
Atmosphere: 1
Food: 1
Service: 1
Kristen Adams
I should’ve known better than to try this place again. This place is horrible for customer service. You should avoid the drive thru!!! The last female employee they has would holler and yell and carry on so so bad that I could not get my food ordered & more than once I left without ordering. This time I ordered and afterwards got a bill for $42. I got three dried out wings, four thighs and four legs and some other miscellaneous small piece for a total of 12 pieces and three sides and biscuits I did not ask for. The sides were good. The chicken was horrible. It was hot spicy & it was supposed to be “original “. Inside it tasted dried out - one piece had a bite taken out of it. The other piece was just disgusting. It looked like it had fallen on the floor, and someone stepped on it. I called to complain & the male manager screamed and yelled and carried on like a maniac. I was just sorry about the whole event. I didn’t go out for a chicken dinner to wind up in a controversy. I will never ever return to that place again - nasty people and nasty food. Beware. It’s gonna take me a while before I can eat any takeout chicken. I’m just gonna buy my own chicken from now on.
Atmosphere: 1
Food: 1
Service: 1
Bill Rhodes
Late swim meet and request for late dinner was fried chicken. Looking at reviews for chicken places left me feeling nervous about the choice, but we decided on the closest to home, which was KFC. Hadn't had it in probably 10+ years. So 9pm on a Monday, 2.5 overall rating on Google maps, I reluctantly stopped to face the odds. My family and I were pleasantly surprised. Staff greeted me right away inside, super nice. Ordered 8 piece family meal extra crispy , side of mashed potatoes and gravy, side of mac and cheese and an extra sm gravy. The order was completed in about 10 min. It was correct, hot, and tasted great. One small thing and it's a personal preference, the noodles in the mac and cheese were a little soft for my liking, more of an al dente guy, but it tasted good and was hot! I'm not sure about all these negative reviews. Makes me wonder how legit they are. Thank you for proving them wrong for me and my family.
Angela McCoy
If I could give this place ZERO stars I would. Had the worst experience at this location. The food is HORRIBLE and the employees are EXTREMELY RUDE!!! This location should just be shutdown all together and give is something worth our money and worth eating.
Atmosphere: 1
Food: 1
Service: 1
Matt S
Avoid.
Learn from my bad life decisions and make better choices.
The chickens that were butchered and were shipped to this location deserve better.
This KFC is truly one worth a visit. The workers stay true to utilizing the colonels secret recipe: 11 herbs, spices, and disappointment. We came to this KFC hungry and left confused, frustrated, and concerned for our tastebuds. Somehow, they managed to serve us two kinds of chicken: one meal practically had the chicken still clucking at us about how they get treated better at Zaxbys, the other meal was so dry and rubbery it tasted like it had been sitting out for hours before served. Not only that, the chicken nuggets were about the size of my fingernail. The fries were fine, but were cold likely because they’d been sitting around long enough to contemplate life. The mashed potatoes had the consistency of a soggy napkin with a hint of sadness. On the bright side, the soda machine worked! We got our sodas as soon as we ordered, and managed to drink all of it before we were served fashionably late at a whopping 45 minutes later. If you’re looking for a meal that tastes like regret and reminds you that you have bad money spending habits, this KFC has you covered.
Willing to give them a go? Make sure to take some ibuprofen before your meal to help ease your inevitable food poisoning.
Terri Robinson
I visited this location and my order was incorrect and while speaking with the manager she hung up in my face
Angelina Raspanti
I ordered online and one item was incorrect ( got saucy nuggets instead of the saucy chicken sandwich), so I called to settle this and the lady on the phone spoke rudely and told me to bring all 10 nuggets and not even apologize for any inconvenience. Customer service was terrible , order incorrect and inconvenient.
Atmosphere: 1
Food: 3
Service: 1
Seasha Gordon
I came here August 8,2024 at 2:20 pm (I am writing the specifics so hopefully the manager sees this and figure out who this person is...if they care.)The young lady who took my order was the rudest most disgusting person I have ever encountered buying food. (She has some piercings on her bottom lip. ) She was very rude and impatient while taking out order and kept rolling her eyes at us. I was especially nice because I don't like to have an attitude with people making my food!!! The chicken was not ready and we oppted to wait for the chicken. She came to the car window and handed the bag to us with a nasty attitude and said absolutely nothing. This person needs additional training in customer service or needs to get a potion in the BACK away from paying customers.... I will not be coming back !
Chicken is seasoned well, fresh and that comeback sauce is awesome!
Atmosphere: 5
Food: 5
Service: 5
Worst KFC I've ever been to. I can list multiple bad experiences and have no intention of ever returning. This 1star was earned
Excellent service, food came out and perfectly cooked!
Best KFC in Jax, by gar!
Atmosphere: 5
Food: 5
Service: 5
They always mess up my order and have an attitude. I try to use door dash avoid in convincing them by getting food there. And they don’t deliver half the order. Employees are lazy, rude, and don’t care about their jobs. I’ve tried add tried again to give them another chance. But I’m done. Go to Popeyes up the road off San Pablo. Don’t waist your money here.
Atmosphere: 1
Food: 1
Service: 1
The website offered 40%off, only if paid online, online payment was dysfunctional. Manager refused to honor the offer.
Atmosphere: 1
Food: 3
Service: 1
Them little girls working in there at 3:40 on Friday 10/18 had god awful attitudes. I was only picking up a DoorDash and they were beyond rude and the furthest from helpful. You guys should probably talk to your team and figure something out because considering more of your reviews are one star then anything else, The last thing yall could handle with this company is some more stank ass attitudes. IF YOURE MISERABLE AT YOUR JOB. QUIT.
Atmosphere: 1
Food: 1
Service: 1
I should’ve known better than to try this place again. This place is horrible for customer service. You should avoid the drive thru!!! The last female employee they has would holler and yell and carry on so so bad that I could not get my food ordered & more than once I left without ordering. This time I ordered and afterwards got a bill for $42. I got three dried out wings, four thighs and four legs and some other miscellaneous small piece for a total of 12 pieces and three sides and biscuits I did not ask for. The sides were good. The chicken was horrible. It was hot spicy & it was supposed to be “original “. Inside it tasted dried out - one piece had a bite taken out of it. The other piece was just disgusting. It looked like it had fallen on the floor, and someone stepped on it. I called to complain & the male manager screamed and yelled and carried on like a maniac. I was just sorry about the whole event. I didn’t go out for a chicken dinner to wind up in a controversy. I will never ever return to that place again - nasty people and nasty food. Beware. It’s gonna take me a while before I can eat any takeout chicken. I’m just gonna buy my own chicken from now on.
Atmosphere: 1
Food: 1
Service: 1
Late swim meet and request for late dinner was fried chicken. Looking at reviews for chicken places left me feeling nervous about the choice, but we decided on the closest to home, which was KFC. Hadn't had it in probably 10+ years. So 9pm on a Monday, 2.5 overall rating on Google maps, I reluctantly stopped to face the odds. My family and I were pleasantly surprised. Staff greeted me right away inside, super nice. Ordered 8 piece family meal extra crispy , side of mashed potatoes and gravy, side of mac and cheese and an extra sm gravy. The order was completed in about 10 min. It was correct, hot, and tasted great. One small thing and it's a personal preference, the noodles in the mac and cheese were a little soft for my liking, more of an al dente guy, but it tasted good and was hot! I'm not sure about all these negative reviews. Makes me wonder how legit they are. Thank you for proving them wrong for me and my family.
If I could give this place ZERO stars I would. Had the worst experience at this location. The food is HORRIBLE and the employees are EXTREMELY RUDE!!! This location should just be shutdown all together and give is something worth our money and worth eating.
Atmosphere: 1
Food: 1
Service: 1
Avoid.
Learn from my bad life decisions and make better choices.
The chickens that were butchered and were shipped to this location deserve better.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This KFC is truly one worth a visit. The workers stay true to utilizing the colonels secret recipe: 11 herbs, spices, and disappointment. We came to this KFC hungry and left confused, frustrated, and concerned for our tastebuds. Somehow, they managed to serve us two kinds of chicken: one meal practically had the chicken still clucking at us about how they get treated better at Zaxbys, the other meal was so dry and rubbery it tasted like it had been sitting out for hours before served. Not only that, the chicken nuggets were about the size of my fingernail. The fries were fine, but were cold likely because they’d been sitting around long enough to contemplate life. The mashed potatoes had the consistency of a soggy napkin with a hint of sadness. On the bright side, the soda machine worked! We got our sodas as soon as we ordered, and managed to drink all of it before we were served fashionably late at a whopping 45 minutes later. If you’re looking for a meal that tastes like regret and reminds you that you have bad money spending habits, this KFC has you covered.
Willing to give them a go? Make sure to take some ibuprofen before your meal to help ease your inevitable food poisoning.
I visited this location and my order was incorrect and while speaking with the manager she hung up in my face
I ordered online and one item was incorrect ( got saucy nuggets instead of the saucy chicken sandwich), so I called to settle this and the lady on the phone spoke rudely and told me to bring all 10 nuggets and not even apologize for any inconvenience. Customer service was terrible , order incorrect and inconvenient.
Atmosphere: 1
Food: 3
Service: 1
I came here August 8,2024 at 2:20 pm (I am writing the specifics so hopefully the manager sees this and figure out who this person is...if they care.)The young lady who took my order was the rudest most disgusting person I have ever encountered buying food. (She has some piercings on her bottom lip. ) She was very rude and impatient while taking out order and kept rolling her eyes at us. I was especially nice because I don't like to have an attitude with people making my food!!! The chicken was not ready and we oppted to wait for the chicken. She came to the car window and handed the bag to us with a nasty attitude and said absolutely nothing. This person needs additional training in customer service or needs to get a potion in the BACK away from paying customers.... I will not be coming back !
Very rude staff, food is dry and terrible.
Atmosphere: 1
Food: 1
Service: 1
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