Every time I come here I have a bad experience. Vary rude employees
Atmosphere: 1
Food: 2
Service: 1
Steven Browning
You know what you're getting into when you pull up to the drive-thru and immediately here, "Lobby only!" No signage saying the drive-thru is closed and plenty of staff sitting around in back of the kitchen.The drink machine must never be cleaned because the soda tasted all kinds of funky. One drink and I threw it out. Fried chicken was soggy and cold even though it took 10 minutes to get my order. Management must be just counting down the days until they close because it's obvious no one cares about this place. Someone must be laundering money out of here or something, because I don't see how this location could POSSIBLY be profitable.
Atmosphere: 1
Food: 1
Service: 1
Frederick Hernandez
Ordered food on uber eats, order was accepted, and they just waited till closing time and ignored my uber driver outside wasting both our times
Service: 1
Alesia Duncan
The whole order was trash! Rock hard biscuits, chicken tenders, no taste to the chicken. Most horrific KFC ever! Run far away from this place. So gross! I called and spoke to the manager about the food and she (nikki) was nonchalant about it. Like thanks for nothing manager! ?
Food: 1
Service: 1
John Clark
There are no words on how bad this place is. How are they still open??? My guess is because they are an interstate exit. I would think No locals go back twice……..
Atmosphere: 1
Food: 1
Service: 1
Candy Marie
I went there and ordered an eight-piece meal they were out of chicken legs and I had to substitute for thighs when I got home instead of an eight-piece I only had six pieces and they never gave me my other two thighs for four people to eat on. I called back and spoke to the manager and he said do you want to come back up and get them and I thought to myself hell no why don't you get in your car and bring them to me. The chicken and biscuits were very dry like it had been laying around
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: 4 Biscuits, Bucket of Fried Chicken
ChoZen
Rude Employees. Lobby only even tho plenty of Employees. Cashier was rude went I asked if I could substitute coleslaw for fries.
Service: 1
Schreiber
The reviews speak for themselves, went there, because I saw COMMERCIAL on the bachelor and really wanted to have some of the food. It looks so delicious nope that’s not what you get. My chicken tender was lukewarm at best when I asked for a fresh one I was told that I would have to wait 30 minutes for them to clean the fryer When I asked if I could have some barbecue sauce with the chicken tenders so I can drown out the fact that it was lukewarm and not fresh they told me it would be $.50 each. I asked them to refund my money and sent back my disgusting $13.38 order then while the manager was refunding my money she refused to see anybody in the drive-through and told them I’m having issues in the drive-through so if you want to eat you have to come inside and order so she lost two orders over that 50 Cent barbecue sauce And got to take back all her rotten disgusting food Trash is all I can say. Why bother eating out! It’s trash.
Should be a negative 5 star option for this place. Don’t go here if you actually want food.
Atmosphere: 1
Food: 1
Service: 1
Julianne W.
Service - Drive thru was not operable, female that informed us was terse if not rude telling us to come into the lobby to collect a mobile order.Food - Purchased a $20 special - Chicken was dry and chips were soggy and cool. Very disappointed with this visit. We've just returned home from traveling in Australia where we had KFC a number of times and were never disappointed like this. Was really hoping for a similar experience at home, such a shame. With all the different kinds of food available you would think they would do better.
Dubs The Duke
Nice people, food took a bit of time but that was because I had a large order. Overall good experience.
Atmosphere: 5
Food: 5
Service: 5
Teena Byers
The service was terrible . I ordered 2 pot pot and they only had one so I order one pot pie and the mased pot bowl. Get to the casier and she couldn't break a 100 so they said I would have to run to the store . I said you will save the dinner for me right he said yes I said I'll be right back was fgone 6 min cave back abs it took them 20 min to even act like i was there abs then he said oh sorry I gave it to another customer.. I even said to him yeah but you said you would save it for me. Abs he walked away abs said I'll be right back but 15 later I left.. Terrible..
Food: 3
Service: 1
Recommended dishes: Crispy Colonel Sandwich Meal
Pat Riggins
My 2nd time trying the wings and 3 of them were burnt and couldn't eat them. I would normally return, but I was in a rush and wanted to avoid 5pm traffic. Customer service was good!
Drive thru always closed when I come. Day or night
Although they were short staffed the food wasn't terrible.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: 3 Tenders Flavored Meal, Popcorn Nuggets, Fries, Coleslaw
Every time I come here I have a bad experience. Vary rude employees
Atmosphere: 1
Food: 2
Service: 1
You know what you're getting into when you pull up to the drive-thru and immediately here, "Lobby only!" No signage saying the drive-thru is closed and plenty of staff sitting around in back of the kitchen.The drink machine must never be cleaned because the soda tasted all kinds of funky. One drink and I threw it out. Fried chicken was soggy and cold even though it took 10 minutes to get my order. Management must be just counting down the days until they close because it's obvious no one cares about this place. Someone must be laundering money out of here or something, because I don't see how this location could POSSIBLY be profitable.
Atmosphere: 1
Food: 1
Service: 1
Ordered food on uber eats, order was accepted, and they just waited till closing time and ignored my uber driver outside wasting both our times
Service: 1
The whole order was trash! Rock hard biscuits, chicken tenders, no taste to the chicken. Most horrific KFC ever! Run far away from this place. So gross! I called and spoke to the manager about the food and she (nikki) was nonchalant about it. Like thanks for nothing manager! ?
Food: 1
Service: 1
There are no words on how bad this place is. How are they still open??? My guess is because they are an interstate exit. I would think No locals go back twice……..
Atmosphere: 1
Food: 1
Service: 1
I went there and ordered an eight-piece meal they were out of chicken legs and I had to substitute for thighs when I got home instead of an eight-piece I only had six pieces and they never gave me my other two thighs for four people to eat on. I called back and spoke to the manager and he said do you want to come back up and get them and I thought to myself hell no why don't you get in your car and bring them to me. The chicken and biscuits were very dry like it had been laying around
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: 4 Biscuits, Bucket of Fried Chicken
Rude Employees. Lobby only even tho plenty of Employees. Cashier was rude went I asked if I could substitute coleslaw for fries.
Service: 1
The reviews speak for themselves, went there, because I saw COMMERCIAL on the bachelor and really wanted to have some of the food. It looks so delicious nope that’s not what you get. My chicken tender was lukewarm at best when I asked for a fresh one I was told that I would have to wait 30 minutes for them to clean the fryer When I asked if I could have some barbecue sauce with the chicken tenders so I can drown out the fact that it was lukewarm and not fresh they told me it would be $.50 each. I asked them to refund my money and sent back my disgusting $13.38 order then while the manager was refunding my money she refused to see anybody in the drive-through and told them I’m having issues in the drive-through so if you want to eat you have to come inside and order so she lost two orders over that 50 Cent barbecue sauce And got to take back all her rotten disgusting food Trash is all I can say. Why bother eating out! It’s trash.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Should be a negative 5 star option for this place. Don’t go here if you actually want food.
Atmosphere: 1
Food: 1
Service: 1
Service - Drive thru was not operable, female that informed us was terse if not rude telling us to come into the lobby to collect a mobile order.Food - Purchased a $20 special - Chicken was dry and chips were soggy and cool. Very disappointed with this visit. We've just returned home from traveling in Australia where we had KFC a number of times and were never disappointed like this. Was really hoping for a similar experience at home, such a shame. With all the different kinds of food available you would think they would do better.
Nice people, food took a bit of time but that was because I had a large order. Overall good experience.
Atmosphere: 5
Food: 5
Service: 5
The service was terrible . I ordered 2 pot pot and they only had one so I order one pot pie and the mased pot bowl. Get to the casier and she couldn't break a 100 so they said I would have to run to the store . I said you will save the dinner for me right he said yes I said I'll be right back was fgone 6 min cave back abs it took them 20 min to even act like i was there abs then he said oh sorry I gave it to another customer.. I even said to him yeah but you said you would save it for me. Abs he walked away abs said I'll be right back but 15 later I left.. Terrible..
Food: 3
Service: 1
Recommended dishes: Crispy Colonel Sandwich Meal
My 2nd time trying the wings and 3 of them were burnt and couldn't eat them. I would normally return, but I was in a rush and wanted to avoid 5pm traffic. Customer service was good!
Atmosphere: 4
Food: 3
Service: 4