EXTREMLY great nite mgr,,BJ,!!,, really great guy,,order was fixed really quick,,very knowledgeble an patient,,always great attitude,,need more like him working,,!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Crusted Chicken Pot Pie Like Grandma Use to Make, Fried Chicken
XRP Vixen
2nd time I've tried this location on my way to work and they never have any chicken PRIOR to 10:25 pm, yet they close at 11 pm. Both times I've been the only customer too while the drive-thru line stays wrapped around McDonalds! That speaks volumes. Never again.
Service: 1
Sherri Coleman
I visit this location today at 11:30 AM to get a two-piece of chicken and side. I said I wanted two drums instead of a drum in the thigh and the lady TYRA STATED THAT SHE CAN NOT ACCOMMODATE THIS REQUEST. I told her that the store manager Maggie had told me that she was going to honor it if I ever come back to this location because I stated I don’t eat thighs. I then proceeded to come inside and MAGGIE the store manager actually had a note from me previously visiting that location on November 15 2024 With my name in their book and I told her that the store manager will honor it could you give her a call? She said no then I need to call another Store and ask, do they honor if I could substitute two leg instead of a leg and a thigh in their promotion deals. The GM at university Boulevard say yes they will honor it and then spoke to Miss TYRA on the phone WHO said SHE WAS GOING TO HONORARY My request for two legs and not a leg and thigh but when I got off the phone the general manager at university Boulevard. TYRA REFUSED TO TAKE MY ORDER AND TOLD ME I HAD TO WAIT FOR HER STORE MANAGER TO COME IN AND SHE WAS OFF THAT WHOLE DAY TODAY. She was Very rude nasty they was not clean inside the restaurant I think I seen her grab somebody money and then proceeded to start making food without gloves TYRA NEEDS TO BE COACH ON CUSTOMER SERVICE SKILLS AND HOW TO TALK TO PEOPLE . I am Individual that do not like thigh chicken as meat to eat. And If KFC has this type of employee working for them I won’t be back to this location never.
I have never received such poor service. I placed my order online, waited in the drive thru for 30 minutes before they informed me that I needed to come inside, waited another 30 minutes inside for them to tell me that part of my order would be another 13 minutes. I received 9 pieces of chicken missing most of the skin, 6 mashed potatoes???, 2 biscuits, and a single serving of corn. My order was 10 pieces of chicken corn, coleslaw, mashed potatoes, fries, and mac and cheese. There was no compensation for my absurd wait time and poor service unless you consider my endless supply of mashed potatoes a bonus. Terrible, terrible, terrible.
Atmosphere: 1
Food: 1
Service: 1
Jose Orellana
The girl in the front was pretty rude and when we got our food it was cooled and the chicken was raw and the biscuit was not fully baked
Atmosphere: 1
Food: 1
Service: 2
Erinn Jones
I received a very disturbing text message from my mom. My elderly uncle, who is unable to drive ordered a meal from this location and when he opened the box, there was A BITE taken out of one of his chicken thighs. My mom, my uncle’s older sister, had to take him to Churches because he was still hungry.
Atmosphere: 1
Food: 1
Service: 1
andrea hughes
Ate there
Atmosphere: 5
Food: 5
Service: 5
Cuckoo For Poker Bluffs
Oh my gosh it's so nasty and greasy KFC isn't what it used to be this stuff will really hurt your stomach It's so greasy. I asked for a substitute instead of the soaked wet greasy fries and they gave me refridgerated cold Mac and cheese.
If I could leave a zero, I would have. They girl at the front counter was extremely rude and just straight up ignored me. The store is disgusting and she was scratching her head and touching people's food with no gloves on. Y'all could give that food away and I still wouldn't eat. I've called cooperate and now I'm on the phone with the health department.
China May Cole
I really like the night staff. This location makes sure my food is always fresh and the younger gentleman as well as the manager is always polite. This location stays busy because main Street never has any chicken so they say. Everyone comes to this location to eat. Not everyone has the best experience but each time my experience has been pleasant. I would say try for yourself.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Golden Crusted Chicken Pot Pie Like Grandma Use to Make, Pot Pie Combo, Fried Chicken, Mac & Cheese, Wing, Chicken Little, Honey Sauce
David SOLOMON
I've been sitting in a Drive-Thru at a KFC on Dunn Avenue for 12 minutes to get to the microphone where there's no lights on no one coming to the microphone I pull up to the window and the lady is rude to me
Atmosphere: 1
Food: 3
Service: 1
JJ Snipes
Always amazing
Parking: There's plenty of room
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
Elizabeth Smith
I made an order on Uber eats my delivery person was amazing! Unfortunately one of the workers, a female worker refused to give him my sauces after I had paid for them online and continued to say that to be able to put the sauces in the bag it would be more. Like .53 cents per sauce or something but still I paid for it so I expected it, not dry food. I’m highly disappointed!
Poor customer service and long wait time.
Service: 1
Tuesday special
Atmosphere: 4
Food: 4
Service: 4
EXTREMLY great nite mgr,,BJ,!!,, really great guy,,order was fixed really quick,,very knowledgeble an patient,,always great attitude,,need more like him working,,!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Crusted Chicken Pot Pie Like Grandma Use to Make, Fried Chicken
2nd time I've tried this location on my way to work and they never have any chicken PRIOR to 10:25 pm, yet they close at 11 pm. Both times I've been the only customer too while the drive-thru line stays wrapped around McDonalds! That speaks volumes. Never again.
Service: 1
I visit this location today at 11:30 AM to get a two-piece of chicken and side. I said I wanted two drums instead of a drum in the thigh and the lady TYRA STATED THAT SHE CAN NOT ACCOMMODATE THIS REQUEST. I told her that the store manager Maggie had told me that she was going to honor it if I ever come back to this location because I stated I don’t eat thighs. I then proceeded to come inside and MAGGIE the store manager actually had a note from me previously visiting that location on November 15 2024 With my name in their book and I told her that the store manager will honor it could you give her a call? She said no then I need to call another Store and ask, do they honor if I could substitute two leg instead of a leg and a thigh in their promotion deals. The GM at university Boulevard say yes they will honor it and then spoke to Miss TYRA on the phone WHO said SHE WAS GOING TO HONORARY My request for two legs and not a leg and thigh but when I got off the phone the general manager at university Boulevard. TYRA REFUSED TO TAKE MY ORDER AND TOLD ME I HAD TO WAIT FOR HER STORE MANAGER TO COME IN AND SHE WAS OFF THAT WHOLE DAY TODAY.
She was Very rude nasty they was not clean inside the restaurant
I think I seen her grab somebody money and then proceeded to start making food without gloves
TYRA NEEDS TO BE COACH ON CUSTOMER SERVICE SKILLS AND HOW TO TALK TO PEOPLE . I am Individual that do not like thigh chicken as meat to eat. And If KFC has this type of employee working for them I won’t be back to this location never.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Bowl, Chicken Sandwich, Cole Slaw, Chicken Little, Fried Chicken
I have never received such poor service. I placed my order online, waited in the drive thru for 30 minutes before they informed me that I needed to come inside, waited another 30 minutes inside for them to tell me that part of my order would be another 13 minutes. I received 9 pieces of chicken missing most of the skin, 6 mashed potatoes???, 2 biscuits, and a single serving of corn. My order was 10 pieces of chicken corn, coleslaw, mashed potatoes, fries, and mac and cheese. There was no compensation for my absurd wait time and poor service unless you consider my endless supply of mashed potatoes a bonus. Terrible, terrible, terrible.
Atmosphere: 1
Food: 1
Service: 1
The girl in the front was pretty rude and when we got our food it was cooled and the chicken was raw and the biscuit was not fully baked
Atmosphere: 1
Food: 1
Service: 2
I received a very disturbing text message from my mom. My elderly uncle, who is unable to drive ordered a meal from this location and when he opened the box, there was A BITE taken out of one of his chicken thighs. My mom, my uncle’s older sister, had to take him to Churches because he was still hungry.
Atmosphere: 1
Food: 1
Service: 1
Ate there
Atmosphere: 5
Food: 5
Service: 5
Oh my gosh it's so nasty and greasy KFC isn't what it used to be this stuff will really hurt your stomach It's so greasy. I asked for a substitute instead of the soaked wet greasy fries and they gave me refridgerated cold Mac and cheese.
Restaurantji Recommends
If I could leave a zero, I would have. They girl at the front counter was extremely rude and just straight up ignored me. The store is disgusting and she was scratching her head and touching people's food with no gloves on. Y'all could give that food away and I still wouldn't eat. I've called cooperate and now I'm on the phone with the health department.
I really like the night staff. This location makes sure my food is always fresh and the younger gentleman as well as the manager is always polite. This location stays busy because main Street never has any chicken so they say. Everyone comes to this location to eat. Not everyone has the best experience but each time my experience has been pleasant. I would say try for yourself.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Golden Crusted Chicken Pot Pie Like Grandma Use to Make, Pot Pie Combo, Fried Chicken, Mac & Cheese, Wing, Chicken Little, Honey Sauce
I've been sitting in a Drive-Thru at a KFC on Dunn Avenue for 12 minutes to get to the microphone where there's no lights on no one coming to the microphone I pull up to the window and the lady is rude to me
Atmosphere: 1
Food: 3
Service: 1
Always amazing
Parking: There's plenty of room
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Gravy
I made an order on Uber eats my delivery person was amazing! Unfortunately one of the workers, a female worker refused to give him my sauces after I had paid for them online and continued to say that to be able to put the sauces in the bag it would be more. Like .53 cents per sauce or something but still I paid for it so I expected it, not dry food. I’m highly disappointed!
Food: 4
Service: 1
Recommended dishes: Fill Up Box
Loading...