KFC

10770 Beach Blvd, Jacksonville
(904) 996-8711

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Recent Reviews

Came to the store today after a 2-hour road trip to visit my mother-in-law. Mr. Rod was so nice and gave me all the options and choices for a 16-piece meal for a family dinner with me, my husband, and his family. He provided great customer service and explained which sauces to choose for my order of potato wedges. Thank you, Mr. Rod, for your service.
As I mentioned earlier, the restaurant was a spotless establishment. In fact, I felt very comfortable sitting there for a few hours while I did some business paperwork, charged my cell phone, and no one bothered me. I paid for a meal. The only problem was that the bathroom was missing hand soap, and the hand dryer was not working.
I brought this to the attention of the assistant manager or the Junior manager. I'm not sure if he took any action, but I pointed out...
Could use improvement, especially on customer service.
Not the best KFC I’ve had, but it was decent. The biggest issue was the customer service—and apparently, the equipment.

When I pulled up to the window to confirm my order, I asked if they could put just a little ice in my drink. The response I got was, “We don’t have ice,” with no explanation or even an attempt at friendliness. I thought they might’ve been joking, so I asked again, and...

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