Krystal

7459 Lem Turner Rd, Jacksonville
(904) 768-9512

Recent Reviews

Zachary Riggs

The floors are very grease covered. You can see the filth under the machines from the front counter that nobody has moved or cleaned. Our food took over half an hour. There was only 1 person ahead of us. How is this supposed to be fast food when this place can't even handle more than 2 orders at a time on a Sunday. I recommend closing the whole thing and starting over.

David Hoffman

I had a great experience. The service took time because they didn't have any of the food ready but when it finally arrived it was fresh and hot. It appeared they are short staffed but doing an excellent job under the circumstances.

Atmosphere: 5

Food: 5

Service: 5

Dennis Rhines

Loudspeaker didn't work. Fries burnt, burgers warm.

Atmosphere: 2

Food: 2

Service: 2

Jason White

Don’t know if they are opened or closed. Came one day while they were opened and no one was there…. Saturday March 16 at 645 pm…

Francina Early

❤️ the

Atmosphere: 5

Food: 5

Service: 5

Loetz Collector

Remember when crystals used to be the place to go after a long night of partying to get something cheap? Those days are long on my friend.Try over ten dollars for one meal. I don't even mind paying the extra money if i'm getting a commiserate amount of quality. But the fries were cold and they forgot my drink.

Atmosphere: 3

Food: 2

Service: 2

Tyesha Charles

Went her after a long day dealing with the police??‍♀️, I don't eat meat so I was just gonna get a fries n cheese, found out the now sell po' boys and crab cake combos ??, They Cooked It Fresh?, I was so pleased????

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Platter, Grits, Fries, Tots

AJ. King

Nasty ??

Atmosphere: 1

Food: 1

Service: 1

Heather Cassidy

Service was amazing. The person at the window was extremely personable. The food was OK. Some of the things I ordered were not exactly right but they Were good. Was a little excessive. There was no one inside, and only one person in the line before me. Overall a nice visit.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Original Krystal, Tots

LaVerne Jackson

Didn’t getanything was told they were closed during posted open hours

Keisha Watson

Food was coldWaited 40 minutes to get my orderThe worker looked like she just got out of

Atmosphere: 1

Food: 1

Service: 1

Sheila Gunder

There are some lazy Young staff that stand and walk around while cars just sit in the drive thru, from what I witnessed before and after I sat 15 minutes, I had to get out and go inside to order where only 1 customer was in the lobby no one else, this was during the 4 o clock shiftParking: Need improvementWheelchair accessibility: Need improvement

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: 12 Sackful, Spicy Wings Combo

Gabrielle (GiGi)

I placed an online order and received the wrong order, I called some little boy picked up the phone, said he was gonna check for my order and the phone hung up, very unprofessional and it pissed me

Service: 1

Chuck Godwin

Extremely slow service. We were the only customers in the store and it took over 25 minutes for a simple

Atmosphere: 1

Food: 2

Service: 1

Jaci Muzamel

We both grew up with Krystal burgers and were so excited to see this little Krystal restaurant. It was the worst fast food we’ve ever had and we were huge Crystal fans years ago. There was an issue with the customers before us and the counter person lost all interest in everyone else. She took their disordered food back and swapped it out into our bag. Not that it mattered, it was awful anyway. She’d mentioned that they’d had some problem with the soda machine and when we said the Dr Pepper didn’t taste right she just shrugged. We left the drink sitting on the counter and it didn’t bother her at all. Each of us ate less than half a Krystal and threw the rest, plus our second Krystal’s away. The fries were good. We’d never go back to this location or any other again. It was terrible.

Atmosphere: 1

Food: 1

Service: 1

Load More