Little Caesars Pizza
$ • Pizza, Chicken Wings
Hours:
11101-3, Old St Augustine Rd, Jacksonville
(904) 886-2337
About Little Caesars
Customers' Favorites
Little Caesars Reviews
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They were busy so the wait was no issue. Here's the problem...the lady taking our order stopped on the middle and went outside to hangout with her boyfriend, 15 minutes later she comes in....our order was paid for but never called back to the kitchen. It gets worse she never washed her hands, wasn't wearing a mask, continuously wiped her nose with her hand and locked her fingers when getting change out of the register. Again she never washed her hands. The other "younger" employees...read full review
Friday night is bananas. There’s definitely a lack of organization at this location. So glad I ordered my pizzas ahead and paid for them online. I understand there’s a limited # of ovens and the pizzas have to cook for a certain amount of time. When there’s a 45min wait for pizzas isn’t the time for everyone to go out front for a smoke break. When you need something out of a cooler it’s polite to say,‘ Excuse me, please,’ versus staring at me til I move so you can...read full review
Great service and good super easy in and out of the place...
Ratings
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
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Little Caesars Pizza is a restaurant that offers food for those looking for cheap eats. The restaurant has had mixed reviews regarding their customer service. One customer mentioned that their experience was poor, with issues such as an out-of-service phone, a missing order, and cold food. However, another customer had a positive experience with the manager named Eddie, who went above and beyond, making them want to return.
The restaurant's customer service has been criticized for lacking friendliness and professionalism. One customer mentioned that the staff did not smile, greet, or engage in any positive interaction. Additionally, the seating arrangement was pointed out as unsatisfactory, with only one chair available.
On a positive note, the food at Little Caesars Pizza has been praised, making customers return despite the customer service issues. Overall, the restaurant could benefit from re-evaluating their customer service training program and improving their communication channels to ensure a better customer experience.