McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
5451 Roosevelt Blvd, Jacksonville
(904) 389-8712
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McDonald's Reviews
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I m home sick. I ordered food on the app which I've done many times . screenshot order and code and send my boyfriend to pick up. they claimed not to have it in the system and need my phone to verify. he has code , details and shows paid!! they refuse to do my order saying he needs to go home, get my phone I used to place order then come back ! im extremely upset. I cancel the order tell him to go somewhere else get food. and of course when canceling order the message is will...read full review
Here’s the Big Mac I got thru the Drive Thru..Looks delicious right? 🥴
They stole my money waited 30 minutes for order in drive-thru(doughnut sticks) when told to pull forward after 30 minutes they brought food and not drinks after another 10 minutes they had to the never to ask for a receipt they lost the order, so I can get the drinks I paid $10.00 for I will never never go hear again not the first time they pulled this one!!!!!!!!!!!!!! Handed back the food and drove off could not afford to lose my job waiting another 30 minutes for a hot chocolate...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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McDonald's, a well-known fast-food chain, has received mixed reviews from customers. The team and the manager have been praised for their great service and friendly attitude, with servers always cheerful and helpful. A sweet mature manager has been noted for providing excellent customer service while training new employees. The staff at the drive-thru is also courteous, friendly, and skilled at customer service.
The quality of the food, particularly the french fries, has been a point of contention. While some customers find the fries to be the saltiest food ever eaten, others appreciate the incredible and crispy Chicken Nuggets. Late-night customers have reported that the food is always hot and fresh, and specific employees working at night have been commended for their welcoming demeanor. There can be issues with app orders and the manager on duty. The parking lot is a little precarious, so caution is advised. This McDonald's has high chairs for little children, Happy Meals, ice cream, and a great selection of small items for kids. It also has wheelchair access in the parking lot and entrance. Customers have noted they frequently choose this location over others due to its quality and efficiency. Overall, it seems that this McDonald's has greatly improved in customer service and food quality.