Food was cold and disgusting. And the staff is rude.
Daytona Lusk
Bad customer service
Atmosphere: 1
Service: 1
Ailene Armas
Prices are a little more at this location
Atmosphere: 4
Food: 4
Service: 5
Corey Thomas
Normally I have a good experience with this McDonald's. But my last couple pass-throughs between 3:00 and 4: 00am. All employees were outside smoking. Waited for 10 minutes. Before I had to pull out. Only customer.. on my way to work.. My recent time coming through they had cones blocking the drive-thru..
Atmosphere: 4
Food: 5
Service: 3
Peterson Felipe
Worst experience I ever had. I’ve been sitting here on drive through with a huge line of other costumers as well waiting for food, it’s been over 30 minutes, after a 14 hour work shift, this is so disrespectful I’ll never gonna come back here again.
Michael Schweickert
Service has gone down hill, Drinks are no longer filled, food was like warm. prices have been advertised as coming down but it's not helping anything if they're cheating you on the portions you're still paying as much.
Atmosphere: 1
Food: 1
Service: 1
F. Morales
I like McDonald's 👍
Sarah Wilson
The manager, Mr Roberts, at this location is a stain on the face of this location and the employees end up getting blamed for it. What we witnessed this morning, isn’t the display of his inept laziness & disgusting treatment of employees but also shows a lack of disregard for customers. Myself & my husband (a USMC vet who has a real issue with the improper treatment of others, especially women who are in a power imbalance) were not the only customers in the restaurant, there was a young woman with her young daughter who were also witnessing this treatment. The “store manager” Mr Roberts, was not wearing a uniform or identification, he was crammed into a booth at the back of the store with a laptop. There was apparently some sort of kiosk/order testing occurring, whatever the case, when one of the cashiers went to ask him a question…..he starts huffing and puffing, gruffly waves her away, rolls out of the booth and stomps up to the registers. He proceeds to chew out both employees, female, that were there while telling them “I already told SOMEONE about this” and when one of the female employees replied “no one told me”, the store managers immediate response was “don’t bother returning from your break”, stomping off huffing and puffing and cramming himself back in to the booth. First of all “telling someone about this” does not sound like proper protocol for a store manager to disseminate seemingly important information to employees and 2nd of all, for this interaction to occur in front of customers by a man who isn’t even properly identified as an employee of the restaurant is concerning. My husband had to approach and ask his name/position after asking the cashier, her telling him she wasn’t comfortable telling him. And it wasn’t in a rude tone, it was an “I’m concerned that if I say anything it’s only going to be worse for me” type of way…..in my opinion. Maybe it was some other reason but she was never rude about it, more avoidant. I’ve read/seen several complaints about this particular McDonalds being short staffed or employees being short with people and I believe if the franchise owner would look into the store manager and overhaul it from the top down vs the other way around, the problems may get better. No matter the case, supervisors treating their employees like they are disposable trash is never the answer…..without those employees the managers don’t have jobs either.
Atmosphere: 1
Service: 1
Christina Valentine
Went in to get some food for me and the kid I wanted to order a McDonald land toy which I’ve done multiple times before for the manager to rudely tell me no they can’t sell me the toy unless I buy the whole meal. After that I stood there waiting for my food and she condescendingly asked what I needed just told her I was waiting for food. The fries have no salt on them they were cold and they forgot our happy meal had to ask for it as we were waiting this guy came in angry because the manger I guess said something to his daughter who was about 13 and asked her why she said that and she ignored him and took a persons order
Atmosphere: 1
Food: 2
Service: 1
Destini Carpenter
No ice in none of our drinks. Moldy spicy buffalo sauce with cold chicken nuggets! Disgusted! I would not recommend eating here, ever!
It was so good. Everything was hot and even the fries!
Atmosphere: 5
Food: 5
Service: 5
Mr. C
Definitely not what it used to be!
Food: 2
Service: 4
Tobbenn Vultz
A sweet mature manager that attended me while teaching the new sweet young lady employee, both were kind and provided great customer service. The nuggets were incredible and crispy!!! Finally a place where I can enjoy nuggets :)
Atmosphere: 4
Food: 5
Service: 5
rami rami
Best McDonalds I always order late at night the food always hot and fresh there is two ladies they always work at night please give them a rise they have the best customers service at 2 am always smiling and welcoming and all this food at night is for my pregnant wife and my baby boy sure loves it.
Atmosphere: 5
Food: 5
Service: 5
Jade Vogel
I don’t understand how it takes 30 mins for one meal when there are 3 people in line
Food was cold and disgusting. And the staff is rude.
Bad customer service
Atmosphere: 1
Service: 1
Prices are a little more at this location
Atmosphere: 4
Food: 4
Service: 5
Normally I have a good experience with this McDonald's. But my last couple pass-throughs between 3:00 and 4: 00am. All employees were outside smoking. Waited for 10 minutes. Before I had to pull out. Only customer.. on my way to work.. My recent time coming through they had cones blocking the drive-thru..
Atmosphere: 4
Food: 5
Service: 3
Worst experience I ever had. I’ve been sitting here on drive through with a huge line of other costumers as well waiting for food, it’s been over 30 minutes, after a 14 hour work shift, this is so disrespectful I’ll never gonna come back here again.
Service has gone down hill, Drinks are no longer filled, food was like warm. prices have been advertised as coming down but it's not helping anything if they're cheating you on the portions you're still paying as much.
Atmosphere: 1
Food: 1
Service: 1
I like McDonald's 👍
The manager, Mr Roberts, at this location is a stain on the face of this location and the employees end up getting blamed for it. What we witnessed this morning, isn’t the display of his inept laziness & disgusting treatment of employees but also shows a lack of disregard for customers. Myself & my husband (a USMC vet who has a real issue with the improper treatment of others, especially women who are in a power imbalance) were not the only customers in the restaurant, there was a young woman with her young daughter who were also witnessing this treatment.
The “store manager” Mr Roberts, was not wearing a uniform or identification, he was crammed into a booth at the back of the store with a laptop. There was apparently some sort of kiosk/order testing occurring, whatever the case, when one of the cashiers went to ask him a question…..he starts huffing and puffing, gruffly waves her away, rolls out of the booth and stomps up to the registers. He proceeds to chew out both employees, female, that were there while telling them “I already told SOMEONE about this” and when one of the female employees replied “no one told me”, the store managers immediate response was “don’t bother returning from your break”, stomping off huffing and puffing and cramming himself back in to the booth.
First of all “telling someone about this” does not sound like proper protocol for a store manager to disseminate seemingly important information to employees and 2nd of all, for this interaction to occur in front of customers by a man who isn’t even properly identified as an employee of the restaurant is concerning. My husband had to approach and ask his name/position after asking the cashier, her telling him she wasn’t comfortable telling him. And it wasn’t in a rude tone, it was an “I’m concerned that if I say anything it’s only going to be worse for me” type of way…..in my opinion. Maybe it was some other reason but she was never rude about it, more avoidant.
I’ve read/seen several complaints about this particular McDonalds being short staffed or employees being short with people and I believe if the franchise owner would look into the store manager and overhaul it from the top down vs the other way around, the problems may get better. No matter the case, supervisors treating their employees like they are disposable trash is never the answer…..without those employees the managers don’t have jobs either.
Atmosphere: 1
Service: 1
Went in to get some food for me and the kid I wanted to order a McDonald land toy which I’ve done multiple times before for the manager to rudely tell me no they can’t sell me the toy unless I buy the whole meal. After that I stood there waiting for my food and she condescendingly asked what I needed just told her I was waiting for food. The fries have no salt on them they were cold and they forgot our happy meal had to ask for it as we were waiting this guy came in angry because the manger I guess said something to his daughter who was about 13 and asked her why she said that and she ignored him and took a persons order
Atmosphere: 1
Food: 2
Service: 1
No ice in none of our drinks. Moldy spicy buffalo sauce with cold chicken nuggets! Disgusted! I would not recommend eating here, ever!
Restaurantji Recommends
It was so good. Everything was hot and even the fries!
Atmosphere: 5
Food: 5
Service: 5
Definitely not what it used to be!
Food: 2
Service: 4
A sweet mature manager that attended me while teaching the new sweet young lady employee, both were kind and provided great customer service. The nuggets were incredible and crispy!!! Finally a place where I can enjoy nuggets :)
Atmosphere: 4
Food: 5
Service: 5
Best McDonalds I always order late at night the food always hot and fresh there is two ladies they always work at night please give them a rise they have the best customers service at 2 am always smiling and welcoming and all this food at night is for my pregnant wife and my baby boy sure loves it.
Atmosphere: 5
Food: 5
Service: 5
I don’t understand how it takes 30 mins for one meal when there are 3 people in line
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