McDonald's

7245 Merrill Rd, Jacksonville
(904) 744-8351

Recent Reviews

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Angel Rosario

Mc Rib is back. Limited time, they should have a Bo-Go. My Mcrib tasted so fresh so Delicious I want another one.

Atmosphere: 5

Food: 5

Service: 5

Shira So Sweet

This McDonald’s is never fresh, they take forever and the phone doesn’t even work to call.
Zero stars

Atmosphere: 2

Food: 1

Service: 1

Larry Dillon

granddaughter.

Sam Pullum

The workers were dressed for Halloween and in very good spirits!

Atmosphere: 5

Food: 5

Service: 5

Sean Bryant

Slow, nice folks though.

Edit: sat in line 15 min and not a single car moved.

Atmosphere: 1

Food: 2

Service: 1

Erica Edge

This McDonald’s really has that old-school 90s vibe where everyone still cares and you’d still wanna have your kids birthday party here!! The staff really go above and beyond always friendly and I always leave with a smile. I eat here at least 3 to 5 times a week.(Shameful to admit😅) But in a fast pace world sometimes that’s what works! My order is never incorrect. This past weekend, they did a trunk or treat, and it just speaks volumes for the ownership Giving back to the community. I appreciate you guys always having good attitudes hands-down the best McDonald’s

Atmosphere: 5

Food: 5

Service: 5

Marty

Love their Big Macks and quarter pounder with cheese

Atmosphere: 4

Food: 5

Service: 4

Daniel Rivero

I don't know how you can make so many mistakes at Drive True at this place. It's crazy. I ordered Happy Meals for my girls and they gave me someone else's order and they said they couldn't change what I had paid. The lady who charges at the window has asked the drivers what their orders were because she was confused, and she charged me for another order that wasn't what I had ordered.

Atmosphere: 1

Food: 3

Service: 1

Victoria Matos Silva

It was quick to prepare, I loved the experience, it was a rainy day.

Atmosphere: 5

Food: 5

Service: 5

Jamie Vance

The absolute worst McDonald’s I’ve ever been in, employs are extremely rude and have no sense of common courtesy or even just cordial with you plan out rude!
***My food was disgusting I got a Big Mac and fries the fries were completely cold and so was the burger, I just threw it away and didn’t even go back and say anything that’s why I’m writing this find better employs that at least do the bare minimum🙏

Atmosphere: 1

Food: 1

Service: 1

Brandy Williams

Kid-friendliness: They have a pretty good Play place

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bagel, Sausage

Amanda

I consistently receive great service at this location. Tonight they were short staffed and the line took a little longer, but the girl taking orders and the girl at the pick up window were so sweet and pleasant, even despite being down people.

Atmosphere: 1

Food: 1

Service: 1

Mik3da1

Very rude staff! And forgot my chicken nuggets. I had 2 orders and made me go both inside and the drive thru to get both.

Enmanuel Pellicer

Bad bad bad customer service.

Atmosphere: 1

Food: 3

Service: 1

Nathan Torres

Editing my old review because I came for breakfast this morning and the crew was so helpful and pleasant it was an honest surprise. McDonald's will always have its problems but this morning crew really gave me a smile on my face.

Atmosphere: 4

Food: 4

Service: 5

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