McDonald's
3750 W University, Jacksonville
(904) 737-8821
Recent Reviews
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Slowest rudest I've ever been to
Atmosphere: 1
Food: 2
Service: 1
Today, February 15, 2025, is the third time that between Doordash and this McDonald's they have literally scammed my son. The first time his order included a Vanilla Shake, they charged him for it and sent him a soda. The second time they simply didn't send him any drinks and today Dasher Kevin didn't deliver the order worth 21.20, even though my son told him over the chat that he was doing the delivery wrong, he didn't deliver anything at all. I do not recommend this McDonald's, much less deliveries with Doordash
First time at this location, waited in the drive-thru and a woman with an obvious attitude asked what I wanted. I responded that I have a code and after she took my code, she placed me on hold for +5 minutes, by this time 4 cars had driven up and were also waiting. I ended up just driving off, I will not return to this location.
Service: 1
Terrible stuff
Atmosphere: 1
Food: 1
Service: 1
Kitchen manager doesn't know how to make a burger. Embarrassing.
Atmosphere: 1
Food: 1
Service: 1
I recently placed a mobile order and picked up through drive thru. when I was handed 2 drinks I realized I did something wrong. I asked if I could change the order and the manager said I would need to do it through the app. when I got home and opened the bag, the manager made my order the way I wanted it. Truly above and beyond. Thank you for making my day that much better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Fish Sandwich, Big Mac, French Fries, Hamburger
The food was old and poor and the service was worse
Atmosphere: 1
Food: 1
Service: 1
Fries were not great. Cold and a bit soggy.
Employee in the drivethru was rude and basically tried to drown me in ketchup he put so much in the bag
Atmosphere: 1
Food: 2
Service: 1
Great deal great managers
Atmosphere: 4
Food: 5
Service: 5
I’m allergic to onions and asked for it to not be on my food and for some reason someone still put it all over my burger so now my entire order is compromised and I can’t eat it. Huge safety risk. $20 down the drain. Extremely upset.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I Like the place but the darn ice cream maker is always out of service........
Great food and service, the 5.00$ breakfast meal is delicious and very reasonable price, especially for someone on a fixed income, yummy, yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin
My food was so bad I haven’t been to a McDonald’s in a long time and now I know why my fries was so cold and my fish sandwich taste like it’s was on a warmer all day very disappointing
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Fish Sandwich, French Fries
Good location, nice environment
Atmosphere: 5
Food: 5
Service: 5
This McDonald's consistently has employees that serve spoiled food or rip off labels indicating the expiration date of baked goods.
Atmosphere: 1
Food: 1
Service: 1
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