McDonald's

3750 W University, Jacksonville
(904) 737-8821

Recent Reviews

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A Google User

Disgusting and we’re werid about giving me any kind of refund

Atmosphere: 1

Food: 1

Service: 1

D Coffman

Entire breakfast order was wrong...you play roulette every time you go there. Never know if order is edible....overcooked...missing food....worst in jacksonville...

Atmosphere: 1

Food: 1

Service: 1

Dilar

Terrible McDonald's, you have to wait a long time for your order and there are very few employees.

Atmosphere: 1

Food: 1

Service: 1

Frederick Rutledge

Decent human beings 💪Decent human beings 💪Decent human beings 💪Decent human beings 💪Decent human beings 💪Decent human beings 💪Decent human beings 💪Decent human beings 💪Decent human beings 💪Decent human beings 💪Decent human beings 💪Decent human beings 💪

Atmosphere: 5

Food: 5

Service: 5

Mrs Simmons

Best McDonald's I've had

Atmosphere: 5

Food: 5

Service: 5

Brittany Patton

I wanted to give a “thank you” to the manager that assisted with correcting my order today. It was an attractive gentleman with a tattoo on his cheek. He was kind, fast, and provided me with excellent customer service. Too often do ppl post the bad reviews so I wanted to post a good one.

Atmosphere: 4

Food: 5

Service: 5

Bloom in Faith

I ordered 1 qtr pounder w/cheese. They didn't feel like making it so they wipped everything off of a quarter pounder deluxe and gave it to me.

Atmosphere: 1

Food: 1

Service: 1

Robert Colon Sr.

Got my easy order
All wrong

Atmosphere: 2

Food: 4

Service: 2

MR Mack

It's McDonald's Just a average spot nothing special

Atmosphere: 4

Food: 3

Service: 4

Emily Sweat

I ordered food about $25 worth and I sent my friends up there to pick up the food. It was around 11 PM and on the app. It says that they’re open inside 24 hours they refused to give us the food. They didn’t let us inside. They told us we had to go through drive-through, but we didn’t have a car cause we walked there. We knocked on the drive-through window we were like hey can we get our food like we already paid for it please and they refuse to give it to us. I can’t get my money back cause cash app is not giving it to me because it says I receive my food and I cannot get it back. It was absolutely horrible. The service there was terrible.

Atmosphere: 1

Food: 1

Service: 1

Tasha Nicole

Always rude food always nasty. McDonald’s is known mainly for having food fries ! This location… the fries are always nasty. I don’t know if they aren’t changing grease or what.

Atmosphere: 1

Food: 1

Service: 1

Alberto L. Abbott, II

This is got to be the worst McDonald's in Jacksonville. Second time I've selected this location, no one takes your order at the drive thru so went inside and ask is there anyone working the drive through? Lady with the red shirt that maybe a supervisor says to me, I don't know. 9/12 21:10. As I wawaited for my food, I counted 6 employees walking around nonchalantly. Do yourself a favor stay away. BTW there were four cars deep at the drive thru that left.

Yorick Sun

Food was cold and hard like rock. I could use the nuggets stone skipping.

Atmosphere: 1

Food: 1

Service: 2

LAR Rut

We sat for over 25 minutes waiting for delivery thru..when we gave up and went in they said they forgot us..they forgot us?????? Never again.

Food: 1

Service: 1

Clayton Bullard

It's like their goal is to make it as bad as it can be. Like the employees are secretly working for burger king to try and put them out of business. Well at least I got food.

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