One of the crappiest McDonald’s in the area. I thought the one down San Jose was horrible, but it’s a tie with this one. They don’t greet you at the drive thru speaker, have absolutely no customer service skills, and i ended up with incorrect items in my bag. This location never ceases to disappoint me.
Food: 3
Service: 1
IRA Reviews
I am not even exaggerating when I say hands down the NICEST McDonald's I have ever been to... and we all know there are ALOT lol. But the managers here are so friendly, the drive through people always friendly! Which makes the experience better, who wants a grumpy person interaction?...anyways the food is always exactly what I order, and...they are FAST! I very been to a few fast food drive through where I've literally waited 45 mins, I'm a very patient person and so other places I just deal with it.... Not here! In and out, friendly and perfect orders. Hands down my favorite McDonald's location 🥰
Atmosphere: 5
Food: 5
Service: 5
Brittany Manno
I go to this McDonald’s nearly every day for a drink before work. I always pickup from the counter and I didn’t change anything to say I’d go to the drive thru.
I was told by the front counter by a manager no less that I needed to go to the drive thru to pick up my coffee and she has no way to punch in the register up front. I told her I didn’t have time to wait in the drive thru line which is why I never select the drive thru. So told me there was nothing she could do.
I suppose walking 4 feet to the drive thru register to put in my code was too much this morning so I was told to just not pick it up and I’ll get refunded. Horrible customer service especially toward a frequent customer.
Service: 1
Katelynn Dorante (_.kate._)
They have me 3 nuggets in a 4 piece and I got 4 happy meals and all of the toys were the same…
Atmosphere: 2
Food: 1
Service: 3
Mike M
REGARDING THE TALL WHITE FEMALE BREAKFAST MANAGER WITH FAKE BLONDE HAIR. The drive through got my order wrong. No big deal everyone makes mistakes. But when I asked for the manager to correct it SHE WAS UNNECESSARILY VERY RUDE. I come to this McDonalds very often. I came here today to have a good morning and her rudeness ruined my day. It’s not hard to correct a mistake especially when the customer is being nice. Instead she blamed me. I could have chose to be rude to her as well with all kinds of condescending comments but chose to be kind. I hope the owner sees this comment. She just needs to know that she is to return respectful treatment from customers with the same. Be kind, lady. I can be unkind too just so you know. I just now saw another complaint about this lady. She must be miserable at home. Treat your customers and employees with respect.
Atmosphere: 1
Food: 1
Service: 1
Renee Linkner
Worst McDonald’s I have ever visited. I am finally leaving this informative review after visiting several times over the past 2 years. I generally won’t leave negative reviews, however this location is the worst. Takes forever to place an order at the counter.
Atmosphere: 1
Food: 1
Service: 1
A H (SeoulZombie)
food is fine. service is fine. peeling off the monopoly prize pieces before delivering food in drive through.... not fine. I won't be back to this location.
Atmosphere: 4
Food: 4
Service: 1
Casey Wanish
Cheapest fries and best app deals!
Food: 5
Service: 5
Emily Lennox
ronnie was the best. id come back just to see ronnie. the sprite was nice and crisp. ronnie was the highlight of my night
Went thru drive thru today and Nora giving me my food had a nasty attitude...had to turn around because she forgot something and gave me more attitude n told me I had to come inside because there was a long line n it was only 1 car behind me...she doesn't need to be working there if your going to have an attitude dealing with customer every day.
Atmosphere: 1
Food: 3
Service: 1
Nina Paymani
It smells bad inside
2A USA
Big breakfast platter was given with a little piece of egg.
Food: 1
Will Dyer
The only reason I’m giving this McDonald’s at one is cause I have to. Every time I order a quarter pounder, I asked for no cheese and every time I get cheese. I don’t understand the difficulty cheese no cheese.
Staff was polite and courteous
Atmosphere: 5
Food: 4
Service: 5
One of the crappiest McDonald’s in the area. I thought the one down San Jose was horrible, but it’s a tie with this one. They don’t greet you at the drive thru speaker, have absolutely no customer service skills, and i ended up with incorrect items in my bag. This location never ceases to disappoint me.
Food: 3
Service: 1
I am not even exaggerating when I say hands down the NICEST McDonald's I have ever been to... and we all know there are ALOT lol. But the managers here are so friendly, the drive through people always friendly! Which makes the experience better, who wants a grumpy person interaction?...anyways the food is always exactly what I order, and...they are FAST! I very been to a few fast food drive through where I've literally waited 45 mins, I'm a very patient person and so other places I just deal with it.... Not here! In and out, friendly and perfect orders. Hands down my favorite McDonald's location 🥰
Atmosphere: 5
Food: 5
Service: 5
I go to this McDonald’s nearly every day for a drink before work. I always pickup from the counter and I didn’t change anything to say I’d go to the drive thru.
I was told by the front counter by a manager no less that I needed to go to the drive thru to pick up my coffee and she has no way to punch in the register up front. I told her I didn’t have time to wait in the drive thru line which is why I never select the drive thru. So told me there was nothing she could do.
I suppose walking 4 feet to the drive thru register to put in my code was too much this morning so I was told to just not pick it up and I’ll get refunded. Horrible customer service especially toward a frequent customer.
Service: 1
They have me 3 nuggets in a 4 piece and I got 4 happy meals and all of the toys were the same…
Atmosphere: 2
Food: 1
Service: 3
REGARDING THE TALL WHITE FEMALE BREAKFAST MANAGER WITH FAKE BLONDE HAIR. The drive through got my order wrong. No big deal everyone makes mistakes. But when I asked for the manager to correct it SHE WAS UNNECESSARILY VERY RUDE. I come to this McDonalds very often. I came here today to have a good morning and her rudeness ruined my day. It’s not hard to correct a mistake especially when the customer is being nice. Instead she blamed me. I could have chose to be rude to her as well with all kinds of condescending comments but chose to be kind. I hope the owner sees this comment. She just needs to know that she is to return respectful treatment from customers with the same. Be kind, lady. I can be unkind too just so you know. I just now saw another complaint about this lady. She must be miserable at home. Treat your customers and employees with respect.
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald’s I have ever visited. I am finally leaving this informative review after visiting several times over the past 2 years. I generally won’t leave negative reviews, however this location is the worst. Takes forever to place an order at the counter.
Atmosphere: 1
Food: 1
Service: 1
food is fine. service is fine. peeling off the monopoly prize pieces before delivering food in drive through.... not fine. I won't be back to this location.
Atmosphere: 4
Food: 4
Service: 1
Cheapest fries and best app deals!
Food: 5
Service: 5
ronnie was the best. id come back just to see ronnie. the sprite was nice and crisp. ronnie was the highlight of my night
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
JCP McDonald’s is great
Atmosphere: 5
Food: 5
Service: 5
Went thru drive thru today and Nora giving me my food had a nasty attitude...had to turn around because she forgot something and gave me more attitude n told me I had to come inside because there was a long line n it was only 1 car behind me...she doesn't need to be working there if your going to have an attitude dealing with customer every day.
Atmosphere: 1
Food: 3
Service: 1
It smells bad inside
Big breakfast platter was given with a little piece of egg.
Food: 1
The only reason I’m giving this McDonald’s at one is cause I have to. Every time I order a quarter pounder, I asked for no cheese and every time I get cheese. I don’t understand the difficulty cheese no cheese.
Loading...