McDonald's

11682 San Jose Blvd, Jacksonville
(904) 760-7152

Recent Reviews

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Yomaira Santiago

I would never come back it was the worst service in the drive thru and the own manager had a bad attitude so far i will rate it a 0/5 stars

Olivia Tran

Sometimes staff are nice, sometime they close early. Guess they don't want to do their jobs.

Joshua Sasser

Just went through the drive through and completely ignored. Another driver pulls up to the drive through box on the far outside a minute afterwards and gets their order taken. Terrible service.

Service: 1

Jorge Leon

Whoever was taking orders tonight was rude and unprofessional I should have went to chickfila down the road.

Atmosphere: 1

Food: 3

Service: 1

Jessica Ann

Worst McDonald's. The most terrible customer service. Avoid if you can!

Anna

Terrible experience they don’t check the bag before they hang it out to you, was missing half my order and they were just sitting at the window with my order ready, missing items. Drove all the way home to be disappointed. Lazy workers

Atmosphere: 1

Food: 1

Service: 1

Paul (Mr.Pauliver)

Fries not salted
Cashier stuck her thumb in my cup

Atmosphere: 3

Food: 2

Service: 1

Ryan Barker

Why does the phone number provided not work

Atmosphere: 4

Food: 4

Service: 4

Laurel Whitehead

Everytime I come into the restaurant, I have to hear employees drama screaming like banshees and I am unable to enjoy my food. If they cant behave properly in a public place then they shouldn't be working in a fast food restaurant where customers can hear you

All American Hot Dog \u0026 Sandwiches

Worst McDonalds, has been for years, Mandarin needs a better one.

Atmosphere: 1

Food: 1

Service: 1

Victor M Rincon Hurtado

I never give Review but. The truth is that I hadn’t eaten at a McDonald’s that really tasted like McDonald’s for years. EVERYTHING absolutely everything was as it had to be, the hamburger delivered on time and very hot as it should be, as McDonald’s was before. And the potatoes God, God bless those potatoes and the manager of this store who returned the taste of McDonald’s that he had not eaten for years. Thank you, thank you. FINALLY the McDonald’s flavor that I love so much is back. You don’t know how happy I was eating in this place is all I needed.

Atmosphere: 5

Food: 5

Service: 5

Cody Stouffer

How is your macchiato machine down at the opening hour of breakfast? Fix your stuff.

Burgers at this McD are always weirdly small and not made well, go to literally any other restaurant where the equipment works

Atmosphere: 1

Food: 1

Service: 1

Ben Burdi

this place is god awful. Just got done sitting in line for 10 minutes and nobody came to the speaker. Phone doesn’t work either. What’re we doin????

Sam Foster

-Slow drive thru.
-Hard to actually get into drive thru and impossible to leave if you are tired of waiting for food.
-Food (for McDonalds) was sub par.

A McDonalds north and south of this location that is not far and worth the extra effort if you are in the mood for fast food.

*Update for 2025.*
Same issues as previously add terrible service to my list. My mistake for coming back

Food: 2

Service: 1

Michelle Hawkins

I come here every week. The staff are always nice to me and helpful, especially the manager Billy! He knows me by name and my order by heart. He is great and I only come to this McDonald's because of the service I get from him and the staff!

Atmosphere: 5

Food: 5

Service: 5

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