McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
13217 Atlantic Blvd, Jacksonville
(904) 220-5412
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Customers' Favorites
McDonald's Reviews
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We went through drive thru. Got fries, a fish sandwich, other stuff. Fries were not hot. Neither was sandwich. Also, it was dry. And had a cold slice of cheese stuck to it..about 1/3 of a slice. With some tarter on one half of the top. The bun tasted burned. I ate the fish, no bun. Bad move. Sick from it, last night. You guys were doing so much better. We were the only ones in the drive through and had to "pull up" and wait. Sure hope you can get it together. Until...read full review
If you want people who argue with you over what you ordered then this is the place
My husband went to this location about 9:30 a.m. today, he was told that the lobby wasn't open! What? how do you operate without having the lobby open. Poor customer service. He took his money and went to Hardee's!!
Ratings
Menu
Hours
| Monday | 7AM - 11PM |
| Tuesday | 7AM - 11PM |
| Wednesday | 7AM - 11PM |
| Thursday | 7AM - 11PM |
| Friday | 7AM - 11PM |
| Saturday | 7AM - 11PM |
| Sunday | 7AM - 11PM |
People in Jacksonville Also Viewed
McDonald's is a fast-food restaurant that offers a mix of experiences. While some customers have encountered issues with their orders, such as incorrect items or delays, the staff is generally pleasant and willing to address any mistakes. Many customers find the service quick and easy, especially when ordering through the app and using the drive-thru, where food is often hot and ready fast. However, there are concerns about customer service, with some feeling that treatment can be unfriendly and that there is little effort to help when mistakes happen. Some customers have experienced missing items or incorrect orders, like missing onions on the quarter pounder, and have had to return for refunds. Others note that the restaurant sometimes lacks drinks or has food that doesn’t taste as fresh as it used to. Despite these issues, this location is considered better than many others in the area, with employees who seem to care and make an effort to provide fresh, delicious food, even if it takes a bit longer. Overall, it can be a suitable option for those on a budget or in need of a quick meal.