McDonald's
10420 Philips Hwy, Jacksonville
(904) 268-4047
Recent Reviews
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Great experience! I went to grab my kid something during the lunch hour and surprisingly, the line moved swiftly and my order was correct. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Paid $22 for hamburger fries and drink for two people. Cashier didn't apply meal discounts. Frys were Luke warm. Bread was stale. Worst McDonalds experience ever. I will never go back.
Atmosphere: 1
Food: 1
Service: 1
What's up with always forgetting to bag the sauces? Even when ordered, paid for and asked at the window. Still missing!
We need Canadian McDonald's Poutine! In the meantime the daily double is the best burger for the money!
Atmosphere: 5
Food: 5
Service: 5
Worst Mc Donald ever dont visit this location. Not respect cor customers waiting in lobby. Extremely long wait. They need total staff change. Hopefully it not a corporate store.
Service: 1
Slowest mcds I’ve ever been to.
15 minutes for an ICED COFFEE…..
smh
Atmosphere: 1
Food: 1
Service: 1
Food is hot. Order always been correct but if you go inside you will have to accept dirty everything. Floor is VERY sticky. Tables either have food and crumbs or been wiped with same sticky substance as the floor. I was going here on my breaks so wanted to dine inside. They genuinely need more staff or staff that can multitask a little better. Usually at 12-1230. Doesn’t seem like it should be that messy. Usually 4-5 ppl inside dining or ordering so not sure when the mess starts or ends. The staff is professional and focused on their task so I applaud them for dealing with customers who come in with a chip on their shoulder but it needs a dining room attendant seriously.
Fresh fries guaranteed!!
Food: 5
Service: 5
McDonald's what the hell is this!!?? I ordered two doubles. One has minimal lettuce and a baby tomato slice and the other has a lot of lettuce, was no tomato. My daughters could have made a better hamburger when they were 2 years old. And an attitude of the workers were very rude.
Atmosphere: 2
Food: 2
Service: 2
When we pulled up to the speaker box to place our order, the manager on the receiving end was mumbling words and just going uh-ha. The final price displayed on the order board was not the same price I was told to us at the window. As we pulled up to the second window to get our food, they were confused on what was supposed to be on our sandwiches, which was a double cheeseburger. We ordered the $7 meal and I specified regular honey for dipping sauce, which I was told they were out of honey. So when I asked for barbecue sauce I got a foul mouth answer. after my husband and I left and we got about 4 MI down the road we discovered that his saw study asked for was not in the bag, which they said the sweet and sour sauce and barbecue sauce was there. The young girl that was working in the Drive-Thru window at this point started walking away and when I asked for napkins, she went to go get them, but she never acknowledged with a yes or I'm sorry or I will go get them for you. The atmosphere around there was a little ghetto but more of a teeny bopper atmosphere and everybody seemed to have a little bit of an attitude except for one of the cooks. They were out of stuff and when it came down to the fries they were fresh but somebody forgot to put the salt on them. So if you want to have a mediocre experience then go ahead and stop by. But if you would like to have a good experience with a McDonald's, try going to the one on JTB.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Id what these other reviews are talking about. This location is amazing. The staff and manager are all peppy and lively, the food is awesome and pretty quick everytime I come here. I drive 30 minutes away from home to go to this location. Thanks yall!
Atmosphere: 5
Food: 5
Service: 5
The self order menu is useless, we made our order and they never made it. We had to go ask when we were going to get the food and they had no clue we even placed an order.
Atmosphere: 1
Service: 1
If you door dash i would avoid this place at all cost . They hit the button that says it's ready sometimes before they even start the order so they look like their on time . Same thing they do when they ask you to park and wait on your food . So the drive thru timer doesn't show how actually long they take . And with the prices now it would always be a better idea to call an order in somewhere else and pick it up . Not fast food . Not cheap food. Not good employees
Atmosphere: 1
Food: 1
Service: 1
I ordered a coffee to go and had to wait 30 minutes; I was running late to leave.The atmosphere is bad, there's trash on the ground, and the music is playing very loudly, forcing you to speak louder.
Atmosphere: 1
Food: 2
Service: 1
Food was disgusting. I ordered a double fish fillet and they gave me a fresh piece of fish on top of an old fish sandwich instead of making me a fresh sandwich! That was craziness/laziness!! If making good food isn't what you want to do then don't work in any type of food establishment... nobody forced your arm to make you work at McDonald's!! 🙄
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