McDonald's

4291 Southside Blvd, Jacksonville
(904) 645-9200

Recent Reviews

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Shelly Baum

I just hate this place, every single ting we get food from any location it is either wrong, cold people are rude as hell or something takes 45 minutes to get made. It doesn't make sense.

Food: 1

Service: 1

Wonder Frogz

It's McDonald's šŸ˜‚ but on really good mornings. That's not to busy. That's most at this location. You can get great service from the Southern Older Lady. She is a delight. And hot great tasting biscuits!! I recommend the Chicken Mcgriddle or Chicken biscuit!

Atmosphere: 5

Food: 4

Service: 5

Eric Gibson

Usually don’t take the time to leave reviews for fast food restaurants but decided to after a late night stop because of the kind, excellent service that Ms. Sherry had provided us at the drive through. Food was on point as well but the customer service with a smile Ms Sherry had served us as well made it perfect!

Atmosphere: 5

Food: 5

Service: 5

Raymond Starkes

I went to purchase a Filet-O-Fish. I got there. Only 2 employees were working. One for driving thru and front counter and one for cooking. This location is order only by touch screen. After placing my order it gives you no receipt. So i had no order #, and no way of understanding how employees tells customers food apart from one another as we wait. The employee doing front counter noticed monitor wasn't working. Maybe thats where customer orders are displayed? I just got their attention and stated what i ordered. All and all, this location needs more than 2 working and its atmosphere needs to be better.

Atmosphere: 4

Food: 4

Service: 2

Thomas McDill

I'm a regular.

Atmosphere: 5

Food: 4

Service: 4

Matthew Hankey

Very rude When they answered the phone like it was an inconvenience for them.

Atmosphere: 1

Service: 1

Vincent Farley

I’ve been standing at the front counter for 7 minutes and the drive thru employee looked at me but no one has school me or greeted me.

Atmosphere: 1

Food: 1

Service: 1

Bruce Bennett

Staff is very nice here always take care of me. Food is McDonald's quality when's it fresh its good other times so so..

Atmosphere: 4

Food: 4

Service: 5

Donna Leonardy

It's a McDonald's. They got my order right.

Atmosphere: 5

Food: 5

Service: 5

Shawn Kemp

i wish i read the reviews first.. just nasty

Atmosphere: 1

Food: 1

Service: 1

Don Pham

We had a poor service here when waited an hour for the order then a service lady said no more apple or strawberry pies. I said ā€œSo just cancel thatā€ meaning cancel the item you don’t have. She canceled the whole order. Seriously??? We, with all the kids, waited from around 10PM till around 11PM just to hear from the employee of McDonald said ā€œYour refund will be refunded back to the card you used to paid for this orderā€. Ridiculous 🤄 It’s sad that owner/manager don’t even care about how their staffs treat customers. Service standards have been lowered way below par.

Atmosphere: 1

Food: 4

Service: 1

Ruby Manning

I really enjoy seeing Sherrie. She is always so sweet and such a hard worker! McDonalds is very lucky to have her!

Taylor

I just wanted to give a big shout out to ms.cheri for giving me the best experience i ever had at a Mcdonalds. We need more more beautiful souls like her in the world. Her little act of kindness went such a long way for me. She deserves to be recognized for her hard work and dedication to serve.

Atmosphere: 5

Food: 5

Service: 5

Elianne Sims

The worst I saw, take to much time the orders and giving the orders

Osmiel Falcon

They have very poor customer service. Siekore says the milkshake machine doesn't work. The morning shift is the worst. General manager More Johnson should take action against the 7:00 a.m. shift workers. They are horrible.

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