One thing this location does consistently is give you cold fries now that I've pulled forward and I have to wait for what you should have given me in the first place my sandwich is getting cold what's the point now I have hot fries and a cold sandwich so what do you do you eat your sandwich without your fries and then when you finally have your hot fries they're not even salted. I have even caught you giving me fries that have been reheated and yes that is very easy to notice.... I mean seriously who's working at this location a bunch of children?
Atmosphere: 1
Food: 1
Service: 1
Bridget Geigerpye Mack
I don't think they train on customer service. Even the managers are rude. Sometimes you get someone that's pleasant but they don't last long. Food is hit or miss but that's with most fast food restaurants.
Atmosphere: 3
Food: 4
Service: 2
Gigi Timothy
Disgusted, They Gave Me Raw Meat… Then, Girl At The Window Have The Audacity To Be Rude As Ever!
Atmosphere: 1
Food: 1
Service: 1
Madyson Hunter
send my boyfriend to go pick up my mobile order and they told him they can’t give him the order because I wasn’t physically there
Jolynn Parrott
They always get my order wrong. the food is never fresh. Everyone has an attitudes even the manager
Sabrina Gore
The freaking worst service I ever experience in my life
Atmosphere: 1
Food: 1
Service: 1
Paris Bell
You guys gave my points to the customer in front of me and the also got my order wrong no sauce for 3 4 piece nugget I ordered barbque for each and my burgers was all wrong also ur manager is not doing a great job of managing her crew when ur stag constantly messes up and ur yelling at everyone in the back how can the process orders and ur yelling at them constantly
sandra roach
Months ago someone from here stole my card info and charged my card and nothing was ever done about it even though I called the police and today I got two teas, use applepay because I’m never handing them my card again and the idiot cashier charged me for someone else’s order. When I told the manager she yelled at me that I SHOULD HAVE PAID ATTENTION! Me, the customer! Then initiated a refund that will take over a week to go back then had the audacity to charge me again for the teas. Called corporate and was told I had to wait for the owner to get back to me. They didn’t care last time and won’t now. I need my money, it’s Christmas and I have important medicine to pay for and can’t now and they couldn’t care less!
Atmosphere: 1
Food: 1
Service: 1
Maya TOLJ
Very strange personnel, all can say. Wish them well 😅🤣😂🙏🙏felt like they hated their job and their customers, sadly, awee 🙏🙏
Atmosphere: 1
Food: 3
Service: 1
Carol Lee
Went out doordashing with a family member. She tag the door bell few times knocked on the door. Even called the store say she’s been outside waiting . Then some young guy ones to the window telling her push the button when showing she did he looked stupid and pushed then said battery’s r died . Like wow smh
I was told to wait 10 minutes after they quickly got the person beside me in another lane order who pulled up after me. I didn’t advise I needed a minute or anything they just ask for the mobile app information which I don’t have. I was told to wait for my fish fillet sandwich that had half a cheese and no tartar sauce so I know what I was waiting on. I also ordered a large fry and rib eye with extra pickles and got no extra pickles and cold fries! Thanks I get it … it’s late night but if waiting 10 minutes additional let me get what I ask for.
Atmosphere: 1
Food: 1
Service: 1
Linda Willis
Always good food and fast service. Dependable and friendly.
Atmosphere: 5
Food: 5
Service: 5
Tino
Don’t ever dine in here . You will be forgotten, fast food ? 15-20 minutes with average drive thru line . Can hear staff cursing and talking locker room talk with children in the lobby, classy !
Atmosphere: 1
Food: 2
Service: 1
Damien Jacobs
Customer Service is terrible, I sat there for 30 mins and watched multiple customers order after and get their food before me, I still left without food, these people act like they are doing you a favor, I’ll never go back, they were pushing out dinner orders while I was still waiting on Breakfast.
One thing this location does consistently is give you cold fries now that I've pulled forward and I have to wait for what you should have given me in the first place my sandwich is getting cold what's the point now I have hot fries and a cold sandwich so what do you do you eat your sandwich without your fries and then when you finally have your hot fries they're not even salted. I have even caught you giving me fries that have been reheated and yes that is very easy to notice....
I mean seriously who's working at this location a bunch of children?
Atmosphere: 1
Food: 1
Service: 1
I don't think they train on customer service. Even the managers are rude. Sometimes you get someone that's pleasant but they don't last long. Food is hit or miss but that's with most fast food restaurants.
Atmosphere: 3
Food: 4
Service: 2
Disgusted, They Gave Me Raw Meat… Then, Girl At The Window Have The Audacity To Be Rude As Ever!
Atmosphere: 1
Food: 1
Service: 1
send my boyfriend to go pick up my mobile order and they told him they can’t give him the order because I wasn’t physically there
They always get my order wrong. the food is never fresh. Everyone has an attitudes even the manager
The freaking worst service I ever experience in my life
Atmosphere: 1
Food: 1
Service: 1
You guys gave my points to the customer in front of me and the also got my order wrong no sauce for 3 4 piece nugget I ordered barbque for each and my burgers was all wrong also ur manager is not doing a great job of managing her crew when ur stag constantly messes up and ur yelling at everyone in the back how can the process orders and ur yelling at them constantly
Months ago someone from here stole my card info and charged my card and nothing was ever done about it even though I called the police and today I got two teas, use applepay because I’m never handing them my card again and the idiot cashier charged me for someone else’s order. When I told the manager she yelled at me that I SHOULD HAVE PAID ATTENTION! Me, the customer! Then initiated a refund that will take over a week to go back then had the audacity to charge me again for the teas. Called corporate and was told I had to wait for the owner to get back to me. They didn’t care last time and won’t now. I need my money, it’s Christmas and I have important medicine to pay for and can’t now and they couldn’t care less!
Atmosphere: 1
Food: 1
Service: 1
Very strange personnel, all can say. Wish them well 😅🤣😂🙏🙏felt like they hated their job and their customers, sadly, awee 🙏🙏
Atmosphere: 1
Food: 3
Service: 1
Went out doordashing with a family member. She tag the door bell few times knocked on the door. Even called the store say she’s been outside waiting . Then some young guy ones to the window telling her push the button when showing she did he looked stupid and pushed then said battery’s r died . Like wow smh
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was told to wait 10 minutes after they quickly got the person beside me in another lane order who pulled up after me. I didn’t advise I needed a minute or anything they just ask for the mobile app information which I don’t have. I was told to wait for my fish fillet sandwich that had half a cheese and no tartar sauce so I know what I was waiting on. I also ordered a large fry and rib eye with extra pickles and got no extra pickles and cold fries! Thanks I get it … it’s late night but if waiting 10 minutes additional let me get what I ask for.
Atmosphere: 1
Food: 1
Service: 1
Always good food and fast service. Dependable and friendly.
Atmosphere: 5
Food: 5
Service: 5
Don’t ever dine in here . You will be forgotten, fast food ? 15-20 minutes with average drive thru line . Can hear staff cursing and talking locker room talk with children in the lobby, classy !
Atmosphere: 1
Food: 2
Service: 1
Customer Service is terrible, I sat there for 30 mins and watched multiple customers order after and get their food before me, I still left without food, these people act like they are doing you a favor, I’ll never go back, they were pushing out dinner orders while I was still waiting on Breakfast.
Atmosphere: 1
Service: 1
In and out like fast food should be!!
Atmosphere: 5
Food: 5
Service: 5
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