McDonald's

8029 Normandy Blvd, Jacksonville
(904) 786-9882

Recent Reviews

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Bonnie Jachna

I had an issue with my food around a week before this visit. The lady who was taking care of my issue was amazing. I was treated with respect and she was very professional. She cleared up my issue and had me out the door in a very quick manner while doing her job at the cash register and taking care of others at the same time. I wish I would have gotten her name because she was an amazing employee!!

Atmosphere: 3

Food: 5

Service: 5

Will

I give this McDonald’s a zero star because I’m a terrible experience. I have the manager should be fired in all the employees should be fired cause they do not care about Customer service terrible experience. if I wouldn’t get this McDonald’s, a zero star I would cause I had the most terrible experience of my McDonald’s history. I’ve been going to McDonald’s for years and this is the most terrible experience I ever had.

Vanessa Rigney

Y'all need to fire who ever is making that food right now and frying them fries ... What did y'all do put the food straight out the freezer in the bag???? Disgusting

Danette Howard

Why do we keep this place in business. Food is awful. Customer service is horrendous. They mess up orders every time. When you call to complain they act as if you are bothering them. Manager Tyler made us drive up to refund our order. Missing food, fry’s cold and shakes were water. Why would we spend 30 dollars to eat this garbage. This store needs corporate to come in and clean house. Awful.

Nolaw King

Not bad but not good.. decent McDonald's tho

Atmosphere: 4

Food: 3

Service: 4

Dylan C

Great service, manager Joe was incredible along with the other staff.

Atmosphere: 5

Food: 5

Service: 5

beautywithin12

Everytime, I visit any of the stores, cashier are not available management, has a attitude and I didn't know that you can wear colored hair (Red). In other words there's no professional and no respect. And it's sad that you don't have enough seating, when you have alot of out of towners.
It's just really bad 👎.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Big Mac, French Fries, Dr Pepper

Eric Roop

Extremely slow drive thru.

Atmosphere: 3

Food: 4

Service: 2

Mike Perez

It's a Hit or miss here with food and service but today it was a hit. Good job 👏

Atmosphere: 4

Food: 5

Service: 5

Ronnie Alvarez

They always mess up my order have the worst attitude the store is a mess and they think by not having the phones on they will stop me from reporting they ahh trust me I will and this place deserves 0 stars

Nancy Gray

Driverthru woman extremely rude while taking my order. I even apologized for not saying it correctly and tried to clarify with the woman being extremely rude still. I drove off instead of confronting her at the window. This was this morning(7/17/25) at around 5:45am.
Horrible customer service. Im leaving work and trying bring breakfast to my family and never have I had such a attitude come my way just talking to a box.

eve clayton

can we please get it together

Atmosphere: 1

Food: 3

Service: 1

Tiffany Ellison

Food really be fresh for the most part 😋

Atmosphere: 4

Food: 4

Service: 5

Jax Guy

Horrible

Atmosphere: 1

Service: 1

Izzy Fizzy

This place only gets worse and worse. You'd think the employees get beat by the manager with how they act. as if a sauce packet or a tomato they forgot will end in them going home bruised and battered

Atmosphere: 1

Food: 1

Service: 1

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