McDonald's

11230 Old St Augustine Rd, Jacksonville
(904) 292-4884

Recent Reviews

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Ray Chavez II

Didn't give me chili sauce, charged me for mccrisps which I wanted but gave me nuggets

Yinet Herrera Jaramillo

Very bad service

Todd TouVelle

Ray Croc is rolling over in his grave. It is no longer the McDonalds I knew as a kid. Cashier's are non-existent and the food has gotten worse, everything is smaller and EVERYTHING is way to expensive for what it is. Fast food, it's not fast anymore and hasn't been for a while now. There's NO VALUE, it's no where near fast anymore, I don't understand why people even go in there anymore.

Thomas Hoffman

Consistently missing or wrong items. Everyone makes mistakes, but owner and/or Mgrs. aren't making any improvements.

Atmosphere: 3

Food: 4

Service: 1

J.R. Mint

Got a big mac with no cheese. Not a huge deal I just went back around and asked for cheese on it. The guy who made the mistake comes out and hands me a big mac with only a beef patty and a slice of cheese. No lettuce, sauce or nothing. I had to go back to get it fixed again.
While I was waiting for my order to be remade I could hear the same guy agitated and complaining to a coworker saying why I didn’t just go back to my “crib” and just put cheese on it myself. What an insane way to dodge accountability. Brother just put the damn cheese on the burger you assemble every day! Ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Jose E. Serrano

Good food. Nice deals. Great ambiance!

Atmosphere: 5

Food: 5

Service: 5

Elisabeth Mikell

The wait was longer than desired for fast food but the food was made to order, as ordered, which was surpassing and it was got and fresh tasting! The worker at the pick up window was very pleasant.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries, Apple Slices, Cheeseburger, Chicken Mcnuggets, Mcdouble, Hash Browns

Selina Biringer

Mica and The cook I miah for October 17 October 17 at 3:55 AM or phenomenal nine and they kept a good high energy for 3:55 AM and they made my night 100% better much love And condolences to those workers they definitely deserve a raise, especially for their attitude xoxoxo

Yvonne James

Always awesome

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Double Filet-O-Fish

Fresh Turnips

Always great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Rockell White

Free Wi-Fi

Cristian Salas

I do not recommend bringing children. The restaurant staff goes out to smoke next to the playground. They don't care if you are eating with your children or playing in the park.

I do not recommend taking children. The restaurant staff goes out to smoke next to the playground. They don't care that you are eating with your children or playing in the park.

Atmosphere: 1

Food: 1

Service: 1

Ujjal Thapa

The guy in the curly hair that takes drive thru orders should learn from his mama how to talk with his father.

Atmosphere: 1

Food: 2

Service: 1

Kayla Post

I have ultimately decided to completely redo my review. If you ever find your self traveling on 295 and are wanting to stop at McDonald’s, I would skip this one entirely. At this point, I feel like this place only makes money because people pay for extras and they never receive them. After the last time this instance happened I decided I would never go to this location unless I absolutely needed to…

Unfortunately, the time did come where I had to pull off quickly to get a migraine to go away and this was the closest thing to get caffeine and salt to try and simmer this thing down.

I had to ask repeatedly to get my drink and once more my food was made incorrectly. It’s been a little over a year since I last came here and it amazes me to see they have never changed, because this is what made me to never want to order or pickup from this location again.

While I do not typically frequent McDonald’s, as it kills my stomach after eating, I would have at least expected some sort of growth within the establishment. I suppose that is my fault for expecting the best out of somewhere like McDonalds.

Thank you for fully solidifying my decision to never want to return to another establishment. I’ve learned my lesson and will just bare down next time to make it home before I have to come near this place again lmao.

I apologize for the dramatics, but paying for extra and getting incorrect items not once, but multiple times is just insane to me.

Atmosphere: 1

Food: 1

Service: 1

Mary Sofii

one of the worst McDonalds there is and I will never go back, I placed an order for three mc chicken and they only delivered two, I placed the order online as I always do but this store is one of the worst ignorants, I don't understand how they let people deal with customer service if they don't know how to solve problems at the time that are caused by themselves, thanks to them I am forced to not order any more McDonalds online because their workers are not trained and no matter how much I showed my order as you can see in the photo, the incompetent person who was in charge refused to look that one more order was missing. You should make a change of workers and hire more qualified people, the money doesn't matter, it's the bad time they make you go through for the slightest thing when they are the ones who are not educated.

Atmosphere: 1

Food: 1

Service: 1

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