McDonald's

12311 N Main St, Jacksonville
(904) 423-0577

Recent Reviews

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Adina Perez

So happy to see a playplace!!! It was a perfect rest stop on our way home to Brooklyn 💞

Blair Schiller

Waited at the counter for a few minutes while being ignored. Was finally told someone will be with me, and they walked around the corner, couldn't even make eye contact and then bluntly asked me what I wanted.

darren mcreaken

R u kidding me

Elijah Foster

This is forgot my egg is my sandwich and my sprite was flat and they forgot to add my rewards on my rewards app

Sean Inspire

One of the last McDonald's with inside play area. Kids seem to have pretty good time playing.

Justin Durkee

They are not really open 24hrs. Can't get anything after 3am

Celeste Garcia

WORSE CUSTOMER SERVICE EVER!!!!!
Poor Management, Rude Staff, and Quality of food is never consistent.
I can count with one hand the number of associates that my family have interacted with at this McDonalds, that have given a deserving customer service, and we have lived in the neighborhood 5 years and given our business to this McDonalds!!
Tonight really did it. The lady in the drive through had the courage to say “we are not taking any orders at this time” when we ask “why?” Her response was “because we are understaffed and it’s only me and I can’t do it all by myself” after driving to the drive threw window we notice about 5-7 different employees all walking around and some up to the cashier and window. When we approach to ask to speak to the manager everyone clueless. The cashier got upset , lied to our face and began cussing. The supposedly manager was in a T-shirt not even in uniform and didn’t make anything feel right or was apologetic, as a manger. Worse customer service experience.

Fred Kuhner

So sick of the price gouging! At this point i hope the entire market crashes so bad that the stock market ceases to exist and all large corporations cease to exist!

igor O300

Amazing, recommend this location!
I travel for work and I sometimes like having McDonalds, but lately I had bad experiences mostly in other locations, Until today I came across this location and ordered double
Quarter pounder burger meal. Best McDonalds experience I had! Staff are very friendly and professional if I could give more stars on the review i would! Because they went above and beyond in one word Amazing! . Food tastes good and location is clean.

Penny Mckinnon

This place is supposed to be 24 hrs but when I get there at 4:15 am they are UNABLE to serve me ANYTHING because either nothing is working or the have nothing ready. UNBELIEVABLE! đŸ€ŹđŸ€ŹđŸ€Ź this drive thru was the WORST experience ever!!!

Vye Craven

Worst McDonalds on the planet. I ordered take out on the mobile app. They were out of apple pies. Got charged for them. The manager said I had to call corporate. Corporate said I had to talk to the local manager. Needless to say neither was successful at getting my money back nor the apple pies. RIP OFF. The quarter pounder had to be a regular cheese burger off the dollar menu but sure was priced as a quarter pounder. It was the absolute worst burger I’ve ever had! Believe the one star reviews!!!! I didn’t even like giving it a one star but had to just to share the disgusting food and rip off! And I wouldn’t recommend NOTHING!

Jazz Jackson

Beware when using the app at this location! For some reason, when i order from this location using the McDonald's app, I'm told my order isn't in the system! This is the second time this has happened, and the wait time is extremely long, especially at night, even when there's only 3 cars in line!

Michael Rivera

Best food in town.

Melissa Sapp

As I was walking in the door, a very nasty customer was insulting one of the managers. The way Mrs. Pumpkin handled herself was so impressive. She is always so friendly and just happy to be at work, which is rare to find anywhere, so it’s unfortunate and unacceptable that she had to deal with the verbal abuse from the couple at all.

She is a blessing.

P Garrison

This McDonald's is in an extremely busy location. I have not visited this location in a long time but it was refreshing. They had me in and out in less than 5 minutes. With a smile. Thank you McDonald's

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