I must say when I come to this McDonald’s after 12 there is a woman there who is so friendly helpful and prompt. When I go during the day I also generally have a pleasant experience. However, what ever shift is there around 9. Is horrible my friend and I attempted to go through the drive thru and no one answered. We pulled around to the window and they looked at us and kept laughing and talking. When we walked in we asked if the drive-through was closed, we were told no. Then we ordered our food and sat for approximately 15 minutes, waiting for it to be done and as we were waiting, there were many other very upset people. While we were waiting to receive our food, I noticed that the person wearing the headset who should have been handling drive-through was too busy, flirting with her coworker to answer the drive-through and they were very nasty and gave everyone an attitude, and there was more than enough employees to be able to handle all aspects of the job. The only person that was nice was the person who handed us our order in the loud us to get extra sauce. Which seems like the least they could do considering how long we had to wait and had to go inside and all of the other inconveniences. And then to make matters worse, we got cold French fries OK, rant over
Atmosphere: 2
Food: 3
Service: 1
Angela Flores
The bald black guy at the drive thru window is very unpleasant. He has a very nasty attitude and shouldn't be ringing up peoples order. I had to look for payment method on December 28th, whole going through the drive thru, and it seemed to agitate him. Every encounter I have with him at the drive thru window is very unpleasant. We should be festive and celebrating the start of a new year along with past holidays. No one should have to experience this behavior and treatment early in the mornings when trying to start their day.
Atmosphere: 1
Food: 1
Service: 1
Brigitte Joseph
I ordered mobile twice (yesterday and today) and they made me wait over 20 mins for my food, managers did not care to fix it. I won’t be coming back for a while. Very disappointed because I’m usually a good customer here and I’m sad I have to drive out of my way to enjoy McDonald’s still. Because I got treated badly and no order should take 20 mins. Especially if I order curbside or pick up I store. You don’t neglect your customers. I felt super neglected yesterday snd today
Atmosphere: 1
Food: 4
Service: 1
Isaiah Gonzales
Staff is very rude. I stood at the front of the store to ask for ketchup for 5 minutes. Finally a worker walked around the corner just to ignore me as I continuously said excuse me. Will not be stopping here anymore.
Atmosphere: 1
Food: 1
Service: 1
Weedmon
On 11/19/2024 the manager on shift totally ignore me when I ask her a question I had to get the employee right next the her, Gerard who was actually listening to get them to cook me some fresh food because the manager I guess was having a bad day. You don't treat your customers like that at all even if you're having a bad day that's not professional or manager like. I would like to say gerard should be the manager there he was more attentive to the customers and actually cared about what the issue with my food was. Thank you Gerard
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Carla Lewis
Clean fresh food nice staff fast hot food. What McDonalds is supposed to taste like. Yummy.
Parking: I love this Mcdonalds better than any others
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Netta Blood
They are so unprofessional the regular employees and the Gm and shift leaders all need to be fired only 1 girl was doing her job n she can’t do it alone.
Atmosphere: 1
Service: 1
Recommended dishes: Sandwich, Big Breakfast
Heather Mckoy
The service and atmosphere was nice enough however the main reason I went was for a Frappe. If you're a frappe person you know there's a big difference whether they put the chocolate drizzle inside the cup or on top of the cool whip. I asked for the extra chocolate inside the cup? They said ok so I paid the upcharge. Once we got to the window they informed me they couldn't put the chocolate inside the cup first. Which makes no sense just make the frappe and before you pour into the final cup put the chocolate drizzle inside the cup. So now I just have this huge glob of chocolate syrup over my whip cream. Which messes up how the flavors mesh together anyhow. If you know, you know on top of that they forgot our 2 hash browns. Which that is on me as well I should've checked first. Things are just too expensive to be forgetting to put stuff in people's bags and then give me attitude about asking for an extra syrup ya know. The food was hot and fast. Also the hash browns that I ordered well done were cooked to perfection. I was so upset about the frappe it didn't matter at the time though.
Atmosphere: 4
Food: 1
Service: 4
Harry
One of the worst, saw employees throwing wads of paper napkins on the floor in the kitchen. Will never go back there.
Boring and very slow. Waited 20 minutes for two vanilla ice cream cones.
Atmosphere: 3
Food: 5
Service: 3
Alireza Yaghoubi
Every time I go for drive true it waste my time and ruined my moral
Fabianni Sanchez
Everything is very bad
Atmosphere: 1
Food: 1
Service: 1
gameing rules (DEMONSHADOW999)
I would of gave a better rateing if they didn't make me late for work I did a mobile order at 7:50 and didn't receive my order till 8:18 basically waited for three sandwiches for 28mins
Atmosphere: 1
Food: 5
Service: 1
gamingwithakeem_ yt
Girl in the brown braids was very rude and dramatic because they did not type up my order right sis didn’t want to do a frappe wit no whip told me well that ain’t how they ring it up so I can’t do nun bout that now wats wrong wit the sandwich im like … then she walk away I say nope then I want a refund she stare and take everything back then a manager comes and he fix the whole problem apologize on they end and make it the right way and my food fresh obviously she has a bad attitude and needs to be in the back somewhere not with the customers (I ask for no whip cream at the speaker not at the window)and the manger is the one with the cool teeth and dreads he was very nice and very helpful if it was a team of him it would be fine but it’s Not I should have got his name until then thanks Mr.problem solver
I must say when I come to this McDonald’s after 12 there is a woman there who is so friendly helpful and prompt. When I go during the day I also generally have a pleasant experience. However, what ever shift is there around 9. Is horrible my friend and I attempted to go through the drive thru and no one answered. We pulled around to the window and they looked at us and kept laughing and talking. When we walked in we asked if the drive-through was closed, we were told no. Then we ordered our food and sat for approximately 15 minutes, waiting for it to be done and as we were waiting, there were many other very upset people. While we were waiting to receive our food, I noticed that the person wearing the headset who should have been handling drive-through was too busy, flirting with her coworker to answer the drive-through and they were very nasty and gave everyone an attitude, and there was more than enough employees to be able to handle all aspects of the job. The only person that was nice was the person who handed us our order in the loud us to get extra sauce. Which seems like the least they could do considering how long we had to wait and had to go inside and all of the other inconveniences. And then to make matters worse, we got cold French fries OK, rant over
Atmosphere: 2
Food: 3
Service: 1
The bald black guy at the drive thru window is very unpleasant. He has a very nasty attitude and shouldn't be ringing up peoples order. I had to look for payment method on December 28th, whole going through the drive thru, and it seemed to agitate him. Every encounter I have with him at the drive thru window is very unpleasant. We should be festive and celebrating the start of a new year along with past holidays. No one should have to experience this behavior and treatment early in the mornings when trying to start their day.
Atmosphere: 1
Food: 1
Service: 1
I ordered mobile twice (yesterday and today) and they made me wait over 20 mins for my food, managers did not care to fix it. I won’t be coming back for a while. Very disappointed because I’m usually a good customer here and I’m sad I have to drive out of my way to enjoy McDonald’s still. Because I got treated badly and no order should take 20 mins. Especially if I order curbside or pick up I store. You don’t neglect your customers. I felt super neglected yesterday snd today
Atmosphere: 1
Food: 4
Service: 1
Staff is very rude. I stood at the front of the store to ask for ketchup for 5 minutes. Finally a worker walked around the corner just to ignore me as I continuously said excuse me. Will not be stopping here anymore.
Atmosphere: 1
Food: 1
Service: 1
On 11/19/2024 the manager on shift totally ignore me when I ask her a question I had to get the employee right next the her, Gerard who was actually listening to get them to cook me some fresh food because the manager I guess was having a bad day. You don't treat your customers like that at all even if you're having a bad day that's not professional or manager like. I would like to say gerard should be the manager there he was more attentive to the customers and actually cared about what the issue with my food was. Thank you Gerard
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Clean fresh food nice staff fast hot food. What McDonalds is supposed to taste like. Yummy.
Parking: I love this Mcdonalds better than any others
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
They are so unprofessional the regular employees and the Gm and shift leaders all need to be fired only 1 girl was doing her job n she can’t do it alone.
Atmosphere: 1
Service: 1
Recommended dishes: Sandwich, Big Breakfast
The service and atmosphere was nice enough however the main reason I went was for a Frappe. If you're a frappe person you know there's a big difference whether they put the chocolate drizzle inside the cup or on top of the cool whip. I asked for the extra chocolate inside the cup? They said ok so I paid the upcharge. Once we got to the window they informed me they couldn't put the chocolate inside the cup first. Which makes no sense just make the frappe and before you pour into the final cup put the chocolate drizzle inside the cup. So now I just have this huge glob of chocolate syrup over my whip cream. Which messes up how the flavors mesh together anyhow. If you know, you know on top of that they forgot our 2 hash browns. Which that is on me as well I should've checked first. Things are just too expensive to be forgetting to put stuff in people's bags and then give me attitude about asking for an extra syrup ya know. The food was hot and fast. Also the hash browns that I ordered well done were cooked to perfection. I was so upset about the frappe it didn't matter at the time though.
Atmosphere: 4
Food: 1
Service: 4
One of the worst, saw employees throwing wads of paper napkins on the floor in the kitchen. Will never go back there.
Atmosphere: 1
Food: 1
Service: 1
Typical
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Boring and very slow. Waited 20 minutes for two vanilla ice cream cones.
Atmosphere: 3
Food: 5
Service: 3
Every time I go for drive true it waste my time and ruined my moral
Everything is very bad
Atmosphere: 1
Food: 1
Service: 1
I would of gave a better rateing if they didn't make me late for work I did a mobile order at 7:50 and didn't receive my order till 8:18 basically waited for three sandwiches for 28mins
Atmosphere: 1
Food: 5
Service: 1
Girl in the brown braids was very rude and dramatic because they did not type up my order right sis didn’t want to do a frappe wit no whip told me well that ain’t how they ring it up so I can’t do nun bout that now wats wrong wit the sandwich im like … then she walk away I say nope then I want a refund she stare and take everything back then a manager comes and he fix the whole problem apologize on they end and make it the right way and my food fresh obviously she has a bad attitude and needs to be in the back somewhere not with the customers (I ask for no whip cream at the speaker not at the window)and the manger is the one with the cool teeth and dreads he was very nice and very helpful if it was a team of him it would be fine but it’s
Not I should have got his name until then thanks Mr.problem solver
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Sandwich, Chicken Nuggets
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