Moe's Southwest Grill

4403 Roosevelt Blvd, Jacksonville
(904) 389-5299

Recent Reviews

Sparrow Maitland

Maybe one out of 5 take out orders was correct. Nachos I just ordered had no Nachos. I'm not going to continue wasting my money.

Service: 1

Jahdarius Lee

I had an amazing experience at Moe’s! The customer service was very well and the Food was excellent! I loved the consistency and the courtesy of The workers. All of the workers were very respectful especially a woman Named Shay who was very kind and quick witted. I recommend for the people who haven’t had the chance to try Moe’s To give it a try because it is outstanding!

Atmosphere: 5

Food: 5

Service: 5

Regina Roberts

Today's visit wasn't pleasant at all. This location could use some additional help. The lobby/seating area needs a bit of tidying and sanitizing,I attempted to use the bathroom but this to needed some attention, and the serving station wasn't as clean/counter space. I was unhappy with the service.

Atmosphere: 2

Food: 2

Service: 3

Kai Thompson

Having traveled across town from a different Moes to satisfy my kids' wish for Taco Tuesday dinner, this location was a nice reprieve. I didn't eat the food personally, but my kids enjoyed it. I'm rating it a five on service because a newer employee asked for clarification on the kids' meal discount, and the second employee patiently helped him. At the Regency location, the "manager" lacked customer service skills, so it was refreshing to see two younger people work with integrity and pride. I will prioritize this location going forward.

Service: 5

Recommended dishes: Burrito

James Robbins

The prices like every where else have sky rocketed. The staff was rude. Won't be back !

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Stack, Moe's Famous Queso, Bowl

Nay C

This store is always messy the staff is rude minus Wendy and 1 other young lady. I spoke with someone that I’m guessing is supposed to be the person over the SM after asking to speak with corporate and instead of resolving the issue made it worse. This location should be shutdown completely at this point or needs to make some adjustments to the staff.

Atmosphere: 1

Food: 1

Service: 1

Kathie Lavine

Three of us ordered; a burrito, a chicken bowl and a Quesadilla plus 3 drinks. Over $57.00. Food was excellent. But a bit pricey.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Quesadilla

Tamara Patrice

I usually don't have any issues when I go to Moe's! The food is always delicious and filling. Some employees are friendlier than others, but I take that with a grain of salt cause they may have been having a bad day (it happens ?). I hate that they removed the meal option and made everything a la carte, but that just means I get one less thing.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Steak, Moe's Famous Queso, Quesadilla, Burrito, Bowl

Susan Wolfe

The steak was so grizely I couldn't eat it and there were no saute veggies and chips tasted like oil.

Atmosphere: 4

Food: 2

Service: 5

Adrian Gregory

Food quality seems to be in decline. Last few visits I think the oil they're cooking the chips in is old and getting rancid making them taste bitter.

Atmosphere: 3

Food: 2

Service: 4

Karma

There was a rancid smell in the building, but the food is good. I wish ya'll would have ready made tofu instead of having to cook it every time.

Atmosphere: 3

Food: 4

Service: 4

Thomas Kenyon

After having to wait twenty minutes of standing around for the meat to finish cooking, we were given cold stale chips, and the posted price did not reflect the actual purchase even remotely. Been over a year since trying this location, and I now remember why.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Homewrecker Bowl

Jordan Burr

Ordered online, two moe meat moe cheese bowls and two cups of queso. Complimentary chips were not even halfway filled in the bag, and they failed to provide the one cup of queso. Spent more money than I would have liked, including a 20% tip. I shouldve checked before I left, but I wont have to worry about that again because I wont be returning. Sad.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Moe's Famous Queso

Kim Keiko

I’ve been to Moe’s before, but it’s been awhile and the quality has gone down significantly. The chips where almost white as snow and has no flavor. Every single salsa at the salsa bar tasted like water. My taco was underwhelming. The only good thing was the service and that’s it’s cheap.

Atmosphere: 2

Food: 2

Service: 5

kyle young

My fiance Got chicken nachos for myself and a stack for himself for dinner to bring home and they literally didn’t put not one piece of chicken in either of them. Usually always come here but after past couple times I will not be

Food: 1

Service: 1

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