Olive Garden Italian Restaurant
10144 Philips Hwy, Jacksonville
(904) 292-4845
Recent Reviews
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We absolutely loved our experience, in spite of the way too cold air conditioning.
The food was delicious, the soup was incredible and the service was top notch!!
Atmosphere: 3
Food: 5
Service: 5
We love Olive Garden, the food the ambience and the great service.
Atmosphere: 5
Food: 5
Service: 5
Salad is good.
Atmosphere: 5
Food: 5
Service: 5
Great service decent food
Atmosphere: 5
Food: 5
Service: 5
Let me starting with the exceptional service, my waiter Brandon, did amazing handling our requests. We even had a birthday celebration while I was here for my son and he had a great time. The atmosphere was exceptionally well where it was well lit while not too bright. There wasn't much noise even with a busy night. The food was savory and satisfied my family's pallete. An amazing experience overall and definitely would recommend. Shout out to Brandon again!
Atmosphere: 5
Food: 5
Service: 5
Meeting friend for lunch.
Atmosphere: 5
Food: 5
Service: 5
Super food and great atmosphere. We was served by Albanian guys with big respect and all time laughing.
Thank you. We will come again.
Atmosphere: 5
Food: 5
Service: 5
The food was good but the service was horrible! The wait was long and we only saw the server when he brought out the food. Didn't check on us or get refills on drinks!
Atmosphere: 4
Food: 5
Service: 2
The food was delicious and our server Briea was absolutely amazing very helpful friendly and made my birthday night amazing .10 stars for Briea on the phillips hey jax location
Atmosphere: 5
Food: 4
Service: 5
This review is for management of this Olive Garden. We’ve been to this Olive Garden for many years and we had a wonderful server by the name of Mckensey. We visited your restaurant two evenings ago. We were seated in the bar around 630. Our female server, I wish she had a smile. We ordered our meal and decided to have soup instead of salad. Later I had to ask if we could get another bowl. Most servers will ask if you want a second bowl. The weather was in the 50s so soup hit the spot.
I got a second bowl she did not ask if my wife wanted a second bowl. However, my wife did but said forget it. The server should’ve been polite and turned to my wife to asked her if she wanted a second bowl. I’m a water drinker. She asked if I wanted more water instead of refilling the glass automatically like they do at Carrabba‘s restaurant.
Once she finally brought the glass of water, she didn’t gently place it on the table some people may say she slammed it on the table. It was more of a hard clunk. I got the impression she did not like us as customers. She did not smile she was direct. We had to ask for items and ignored my wife. I don’t know if she had a bad day. I’m suggesting to management they need to train all their staff to be consistent. It’s all about training. It’s all about service and personality. These things go a long way to keep happy customers.
What one does they all should do. If you train them to be helpful with a smile all servers should be trained the same way. Consistency is important in any business. I have no desire at this moment to return to this restaurant. A good friendly server is an asset and a custom will return because of a kind, caring, helpful friendly, hospitable person or server. I told the hostess the next time I return I want her to be our server.
Management do your job to create 90% happy customers.
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
The food was really good and the service was great even when the pizza came out just a little bit too crispy they took it back and made it even better so the taste buds could tintilate and be strong and also to be able to have that caring and lovingness for your customers.
Atmosphere: 5
Food: 4
Service: 5
Nest pasta in town!
Never ending pasta is my favorite time of the year. The bartenders at this location are great. Super friendly and fun to talk to.
Atmosphere: 5
Food: 5
Service: 5
The food is what you’d expect, larger portions, you’ll have leftovers, it normally needs salt, it’s still good though. My server Maya was excellent, been a long time since I’ve had someone as good as her. I’ll ask for her next time.
Atmosphere: 5
Food: 5
Service: 5
Great place with well priced meals. Wonderful staff!
Atmosphere: 4
Food: 5
Service: 5
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