Had dinner tonight at this Panda Express and in my opinion it is the best in Jacksonville. Chloe at the food counter helped me choose the entrees and also gave me suggestions to accommodate my requests. This is what going above and beyond looks like to me. Thank you again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Greens, Veggie Spring Rolls 2, Fried Rice \u0026 Chow Mein, Bigger Plate Fried Rice \u0026 Orange Chicken
Larahn Floyd
The best customer service ever!!! The food is always fresh and hot!!! Plus the bathrooms are always clean!!! Thanks to the manager Ms Ali and the staff!!! Much love from Mr and Mrs Mike and Ms Ronnie Ross 🤩!!!
Atmosphere: 5
Food: 5
Service: 5
Courtney Hill
Great experiences with food quality and staff friendliness at this location. Chloe tonight was especially pleasant.
Atmosphere: 5
Food: 5
Service: 5
Denise Smith
Always good
Atmosphere: 5
Food: 5
Service: 5
Denise S
They CANNOT get your order right. Not sure why. Brand new location, been there twice & both times my order was simple & wrong. Smh. Just eat at home!!!
Atmosphere: 3
Food: 3
Service: 2
James Lake
We love Panda Express! It's a nice Friday night tradition for us. The food is excellent for takeout and the service is always quick. The staff is super nice at this location, too!
Atmosphere: 5
Food: 5
Service: 5
Lia N
Chow main Completely raw Honey walnut shrimp bad taste
Food: 1
Chris Stake
Lobby closes an hour before the store does. Wish I would have known before driving out
justin miller
They were all on their phone while I stood there. I was the only one in there. Didn’t even help me!! I will never go back
Atmosphere: 1
Food: 2
Service: 1
Kym
UPDATE Once again we tried this place for dinner. We haven't had luck coming at dinner time. Today we were there by 4:45. Most bowls were empty or very low on food. What was left did not look fresh. No egg rolls. The hispanic girl serving food gave us a scant spoon of each item we ordered. Honestly all three items would have fit in the styrofoarm container. We waited on food so I guess it doesn't matter what time of day it is. This place has gone downhill! With that area building up you need to step up your game! I am lowering my rating after this visit and feel I was very fair.
The last two times we have went several dishes were empty and we had to wait 10-15 minutes for new food to come out. The cooks should constantly be cooking so the dishes are empty for so long. While we wait the rest of our dinner gets cold. This time the portions seemed smaller as well.
Does the orange chicken supposed to be like that?😏 To to hard to swallow
Food: 1
Oliver D.
1 small pack of sauce for.the teriyaki chicken. Stingy.
Gloria White
The food and service were good. The staff was friendly and attentive.
Atmosphere: 4
Food: 4
Service: 4
Eric T
App accepts mobile orders for in-store pick-up after 9:30. But they lock the doors at 9:30 and redirect everyone to the drive thru line. I use the app to avoid that.
Had dinner tonight at this Panda Express and in my opinion it is the best in Jacksonville. Chloe at the food counter helped me choose the entrees and also gave me suggestions to accommodate my requests. This is what going above and beyond looks like to me. Thank you again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Greens, Veggie Spring Rolls 2, Fried Rice \u0026 Chow Mein, Bigger Plate Fried Rice \u0026 Orange Chicken
The best customer service ever!!!
The food is always fresh and hot!!!
Plus the bathrooms are always clean!!!
Thanks to the manager Ms Ali and the staff!!!
Much love from Mr and Mrs Mike and Ms Ronnie Ross 🤩!!!
Atmosphere: 5
Food: 5
Service: 5
Great experiences with food quality and staff friendliness at this location. Chloe tonight was especially pleasant.
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
They CANNOT get your order right. Not sure why. Brand new location, been there twice & both times my order was simple & wrong. Smh. Just eat at home!!!
Atmosphere: 3
Food: 3
Service: 2
We love Panda Express! It's a nice Friday night tradition for us. The food is excellent for takeout and the service is always quick. The staff is super nice at this location, too!
Atmosphere: 5
Food: 5
Service: 5
Chow main Completely raw
Honey walnut shrimp bad taste
Food: 1
Lobby closes an hour before the store does. Wish I would have known before driving out
They were all on their phone while I stood there. I was the only one in there. Didn’t even help me!! I will never go back
Atmosphere: 1
Food: 2
Service: 1
UPDATE Once again we tried this place for dinner. We haven't had luck coming at dinner time. Today we were there by 4:45. Most bowls were empty or very low on food. What was left did not look fresh. No egg rolls. The hispanic girl serving food gave us a scant spoon of each item we ordered. Honestly all three items would have fit in the styrofoarm container. We waited on food so I guess it doesn't matter what time of day it is. This place has gone downhill! With that area building up you need to step up your game! I am lowering my rating after this visit and feel I was very fair.
The last two times we have went several dishes were empty and we had to wait 10-15 minutes for new food to come out. The cooks should constantly be cooking so the dishes are empty for so long. While we wait the rest of our dinner gets cold. This time the portions seemed smaller as well.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
The worst.
Atmosphere: 1
Service: 1
Does the orange chicken supposed to be like that?😏
To to hard to swallow
Food: 1
1 small pack of sauce for.the teriyaki chicken. Stingy.
The food and service were good. The staff was friendly and attentive.
Atmosphere: 4
Food: 4
Service: 4
App accepts mobile orders for in-store pick-up after 9:30. But they lock the doors at 9:30 and redirect everyone to the drive thru line. I use the app to avoid that.
Atmosphere: 1
Food: 5
Service: 2
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