Panera Bread

9725 Applecross Rd, Jacksonville
(904) 771-7191

Recent Reviews

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Tamoya Siel

I tried to order a bread bowl about an hour before they closed and was told they didn't have anymore bread bowls for the night.

Atmosphere: 4

Food: 3

Service: 1

Allie B

Love Panera!!! Broccoli cheese soup is the best!

Atmosphere: 5

Food: 5

Service: 5

Mateo Garcia

Food great. Service not so much. Ordered at kiosk which told us to pick up our cups for the drinks at the pick up window. The lady working the pickup window got an attitude with us simply for asking where we could get the cups. Not sure why. We were doing what the kiosk told us to do and there is no other place to get cups... Unnecessary to be rude to paying customers. She even tried to get us to pay again for the drinks even though we clearly had 2 drinks on our order. Very bad system for customers to have to go through just to get the cups.

Atmosphere: 5

Food: 5

Service: 1

Karen Santos

I ordered soup and bread for my mom. The bread looked like it was cut apart with bare hands. The spoon wasnt in a package, just thrown into the bag like it was used. The order was just gross.

Food: 2

Baby Trenton

I have been to all Panera’s in Jacksonville and this is the absolute best of them all! The staff is super friendly. The food is fresh and the restaurant is immaculate. I prefer this location above all!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Caesar Salad

Neo

Online delivery went wrong. Delivery driver lady didn’t read or barely speak English. She don’t follow my instruction and gave my food to someone else at work! After 15 min I finally located my food but Caprese sandwich normally includes lettuce but this time No lettuce! Very disappointed!

Food: 1

Service: 1

Naeem Moideen

This is my go to go place for lunch from office . Clean and polite staff

Atmosphere: 5

Food: 5

Service: 5

Bridget Russell

The new building isn't as comfortable as the old location. The chairs and tables are not comfortable, and I hate the tall tables and chairs

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chocolate Croissant, Broccoli Cheddar Soup

Naturally Brittnee

For this to be a mobile order, the sandwich looks disgusting. It's like you all didn't put in any effort—the worst location in Jax.

Nancy Williams

The food is good,
and always hot. My salad is fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caesar Salad, Broccoli Cheddar Soup

Milford Parker

When I went to pick up mobile order told the mananger she rolled her eyes and said sir wait in a rude manner when I got my cinnamon bagel it was not even wrapped it was thrown right in the paper bag and it was cold when I told the manager it was cold and I asked for it to be toasted and went up to her she said what do you want in a rude way and started saying you never asked for it cold and it would’ve if you asked for it I said I did it on the app she ignored me and just threw the food at the workers.

Atmosphere: 1

Food: 1

Service: 1

Keith Jones SR. (Public Services Realty)

Love this particular location. Maybe give the derelicts a job because before long there will be too many in there to where people can’t work.

Atmosphere: 4

Food: 5

Service: 5

Samantha Lawson

Tried garden avocado toast. Pretty darn good for a quick healthy breakfast!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Greek Salad, Broccoli Cheddar Soup

Lena Joseph

Love the place! It was my daughter's birthday and one of the ladies let her pick out a treat of her choice, the place seems very specious and inviting, deff will be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Chicken Sandwich

Faithful Warrior

Love the place! It was my daughter's birthday and one of the ladies let her pick out a treat of her choice, the place seems very specious and inviting, deff will be back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Chicken Sandwich, Green Goddess Chicken Cobb Salad

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