Papa Johns Pizza

I asked for extra sauce and holy cow! They gave me extra sauce! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Usually I'm a big fan but tonight was a problem. I ordered a pepperoni pizza and they brought me a cheese pizza it says on the box +pepperoni and the order says pepperoni. I called and she refused my request adv it was ordered as a cheese pizza. I won't be ordering here again.

Atmosphere: 1

Food: 3

Service: 1

Good hot pizza with a free coupon to boot

Expensive and the quality is not what it used to be.

Im a huge Papa John's fan, but today was another story. Got to Papa John's at around 6:15pm. I know, Friday it's busy but no one was in line. In the lobby and I waited 10 minutes and no one said anything to me. A white girl was flipping bread, and a black guy with an ear bud in his right ear was on the phone talking to someone. I was completely ignored. Will never go to that store ever again. And that's the store I've been going to since I moved ro Jacksonville. Sorry but yall need to do better.

Atmosphere: 1

Service: 1

Great pizza

Atmosphere: 3

Food: 4

Service: 4

The best pizzas. But they should add a space to eat in their places. It is not pleasant to eat in the car or wait to get somewhere to eat

Atmosphere: 5

Food: 5

Service: 5

Horrible. I got coupons for this place in the mail and they won't honor them. It's impossible to provide feedback because they don't care. If they give the same attention to their pizza that they give to their promotions and communications, I'd recommend staying far away. Try another franchise that cares about its customers.

Atmosphere: 1

Food: 1

Service: 1

Idk what happened but I use to come here at least once a week for months now at this same location the guy that use to make the food was great it was always fast even if I ordered a few items the past 4 times I’ve been my order has been horrible I thought it was just a once or twice thing but 4times now and tonight I just ordered a pizza there is hardly no cheese on it and it should be extra cheese there was hardly any and I got the email at 855 saying it was ready it’s 920 and we just got it my husband was the only one in the store and the girl cooking was complaining saying how stressed she is really one pizza? Half extra cheese half pepperoni really this just made me not want to go there after this the last time we sat there for 25 mins also so it’s not like it’s the first time

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Pepperoni Pizza, Cheese Pizza

They didn’t make my order right and when I went to tell the girl she told me the exact opposite thing that I asked for and she refused to make me a new pizza because she said she was right and I was wrong

Atmosphere: 1

Food: 1

Service: 1

Delicious Pizza, great customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

Was at a ball tournament at a nearby park and could not leave. The employees of this store were.so.kind to make an exception and deliver to me. The concession sold out early and we were still playing well into the night. Thank you so much

Atmosphere: 5

Food: 5

Service: 5

Absolutely the worst ever. I use to like Papa John's. Yesterday worse experience from this franchise ever. Ordered pizza and when I got it it was like it was a day old. Called the store and they sent another out but delivered to the wrong address and when I called the store manager they refused to make it right. He was obnoxious and rude blaming me for their problems. I strongly recommend not eating from this store and recommend going to Sam's to get your pizza. Eat here if you want to waste money and loose weight. You will accomplish both at the same time
Horrible, horrible experience
I give 1 star because they not have 0 star.
So in the end I was out cash and food and the manger wouldn't correct their problems. Sad

You can tell by all the bad reviews that the owners of this establishment do not care about what is going on there.

When business gets below a 4 star rating the local government needs to step in and review there books and business practices. If not comply shut them down til they do or shut down completely.

Atmosphere: 1

Food: 1

Service: 1

I went in and told it would be a 30 mins. That’s fine, I decided not to wait and paid attention to them making pizza and saw THEY HAD NO GLOVES ON!! Sifting the cheese, putting pepperoni on the piazza…. And no gloves!! No thank you!!!!!!!!!! Beware!!

that’s Against the law, according to google.

Atmosphere: 1

Food: 1

Service: 1

Honest I'm super disappointed. I had an online order and I came in the store to pick it up. When I went and gave my name and older woman with short hair and glasses told me it wasn't ready. 20 min pass with me sitting in there for another employee to had me a pizza that had been sitting up there since I arrived. So now my pizza is cold and all because someone failed to do their job the first time.

Food: 1

Service: 1