There was plastic baked in my Alfredo pasta. So I called to make a complaint, and the young man told me to come to the location to prove that there was a piece of plastic in my food. Once it was proven, he told me that he was unable to process my refund, which I didn’t understand why would you make me drive all the way back over here just to tell me that you do not have the clearance to provide refunds and that the manager would be in the next morning. I told him that that was unacceptable and that I wanted to speak to whoever can process the refund now so he called her and told her what happened. She was very pleasant and very sweet and stated that she would process my refund the next day the next day came nothing happened and I was at work so I forgot to call and check up by the time I called later that afternoon of the next day the manager had left so I was in the same predicament I was in the first day which is I would not be receiving my refund because I missed the manager so I called two days after to talk to the manager and she did state that there was a different card on file then The card that we paid with which was crazy because that was not possible so because the card on file was different than the card that we actually paid for it with I would have to come back up to get a cash refund or I could just get a store credit. Although the manager was very nice, I believe that there could definitely be some training done on customer service and understanding that I was inconvenience two times due to a mishap on their part. My children was eating the same food I was eating and could have very well choked on the same piece of plastic that I bit down on
Atmosphere: 3
Food: 1
Service: 1
Zen Miller
Perfect order every time
Atmosphere: 5
Food: 5
Service: 5
Mr Talk718
Stephany was pleasant and hospitable and I appreciate that in a store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Jeneese White
High volume traffic... But the service was review worthy. Shout out to Sarah for being a stellar employee!!!
Atmosphere: 3
Food: 5
Service: 5
Jason Adam (ShyGuyInFL)
Very disappointing!!!! Food quality was good. Everything came out as ordered. What's the time it took from when I ordered it to when I received it was very disappointing! I was supposed to receive my order by 9:22. The order didn't come until almost 10:00 PM. One hour and 15 minutes later when I first placed the order. And after spending the day moving me and my other three roommates we're waiting on food. So overall the food quality was good and the taste of everything was good. But as for the delivery part. That was very disappointing!!
Atmosphere: 3
Food: 4
Service: 1
David Linares
The pizza was thoroughly undercooked. We didn't realize this before biting in, now my wife and I are both sick to our stomachs and had to seek medical attention. DO NOT order from here...
TASHIANA DE LA FRANIER
Nice staff and good customer service
Atmosphere: 5
Food: 5
Service: 5
Jose Castro
Worst pizza ever
JENERICA Ross
Frank the manager is always and blast to deal with. He's great!
Atmosphere: 5
Food: 5
Service: 5
Jen Mullins
Pizza was way overdone. The pepperoni cups were burnt and the sausage was super dry. We got the large tavern style carryout special since the Tuesday $2, 1 topping personal pans were sold out (not sure how that happens, plan ahead!) The crust was also burnt but that was dinner 🤷♀️
They may be new working but not creat according to the customers. Sometimes they put extra Mariana. Am if someone spent their money to them they have to serves good.
Robert Wilson
Great Pizza
Atmosphere: 5
Food: 5
Service: 5
JJ Snipes
This Pizza Hut is always on point. The energy is amazing and always delicious.
Atmosphere: 5
Food: 5
Service: 5
Tjelly 904
I love the different menu choices and deals are amazing.
There was plastic baked in my Alfredo pasta. So I called to make a complaint, and the young man told me to come to the location to prove that there was a piece of plastic in my food. Once it was proven, he told me that he was unable to process my refund, which I didn’t understand why would you make me drive all the way back over here just to tell me that you do not have the clearance to provide refunds and that the manager would be in the next morning. I told him that that was unacceptable and that I wanted to speak to whoever can process the refund now so he called her and told her what happened. She was very pleasant and very sweet and stated that she would process my refund the next day the next day came nothing happened and I was at work so I forgot to call and check up by the time I called later that afternoon of the next day the manager had left so I was in the same predicament I was in the first day which is I would not be receiving my refund because I missed the manager so I called two days after to talk to the manager and she did state that there was a different card on file then The card that we paid with which was crazy because that was not possible so because the card on file was different than the card that we actually paid for it with I would have to come back up to get a cash refund or I could just get a store credit. Although the manager was very nice, I believe that there could definitely be some training done on customer service and understanding that I was inconvenience two times due to a mishap on their part. My children was eating the same food I was eating and could have very well choked on the same piece of plastic that I bit down on
Atmosphere: 3
Food: 1
Service: 1
Perfect order every time
Atmosphere: 5
Food: 5
Service: 5
Stephany was pleasant and hospitable and I appreciate that in a store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
High volume traffic... But the service was review worthy. Shout out to Sarah for being a stellar employee!!!
Atmosphere: 3
Food: 5
Service: 5
Very disappointing!!!! Food quality was good. Everything came out as ordered. What's the time it took from when I ordered it to when I received it was very disappointing! I was supposed to receive my order by 9:22. The order didn't come until almost 10:00 PM. One hour and 15 minutes later when I first placed the order. And after spending the day moving me and my other three roommates we're waiting on food. So overall the food quality was good and the taste of everything was good. But as for the delivery part. That was very disappointing!!
Atmosphere: 3
Food: 4
Service: 1
The pizza was thoroughly undercooked. We didn't realize this before biting in, now my wife and I are both sick to our stomachs and had to seek medical attention. DO NOT order from here...
Nice staff and good customer service
Atmosphere: 5
Food: 5
Service: 5
Worst pizza ever
Frank the manager is always and blast to deal with. He's great!
Atmosphere: 5
Food: 5
Service: 5
Pizza was way overdone. The pepperoni cups were burnt and the sausage was super dry. We got the large tavern style carryout special since the Tuesday $2, 1 topping personal pans were sold out (not sure how that happens, plan ahead!) The crust was also burnt but that was dinner 🤷♀️
Service: 4
Restaurantji Recommends
They may be new working but not creat according to the customers. Sometimes they put extra Mariana. Am if someone spent their money to them they have to serves good.
Great Pizza
Atmosphere: 5
Food: 5
Service: 5
This Pizza Hut is always on point. The energy is amazing and always delicious.
Atmosphere: 5
Food: 5
Service: 5
I love the different menu choices and deals are amazing.
Atmosphere: 4
Food: 5
Service: 5
Customer Service was Great!!
Atmosphere: 5
Food: 5
Service: 5
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