Pizza Hut
5751 N Main St #106, Jacksonville
(904) 475-1006
Recent Reviews
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One one is never at the window to greet customers they are very rude ignore the customer and stand there with very nasty attitude when they do decide to come to the window
Atmosphere: 1
Food: 1
Service: 1
The general manager is very unprofessional I made a order for delivery on the phone he never asked if it was cash or credit card from assuming that I could pay with credit card when I get there very unprofessional the pizza came and instead of taking a payment over the phone he made the deliverer driver returned my order when I was speaking to him he was very dismissive he over talked me and was very unprofessional I called back and asked him professionally to give me the number to his managers or district or regional he did not give me that information and told me that it was not necessary so I'm going to corporate on this issue and I'm sure how he responds that these are not no isolated incidents if we are the consumer then we should be treated with respect and professionalism.
Atmosphere: 1
Food: 1
Service: 1
Mr Joe is a nice person and is very attentive. Good was great as well
Decent customer service
Seriously!!! I'm waiting here for my pizza for way longer than I was told, and I've got 2 people here who have been here l, one has been here for over 40 min and the other is a Door Dash driver. This is redonk!!!
Seriously shut down the location and redo the floor plans in the place. The workers can't see the front door or the customers and the place doesn't look clean. And the service I guess it wasn't bad .
Atmosphere: 1
Food: 2
Service: 1
The manager Jessica is amazing she made my experience one of the best in a while
Atmosphere: 5
Food: 5
Service: 5
The specials menu was interesting.
Their lunch specials are affordable and satisfying.
Went here to order and needed to use the restroom was told it’s for employees only. Because this was the second store on the strip that refused I asked where do they send customers she advised the nail shop next door.
Atmosphere: 1
Service: 1
Answer your damn phone. Fix your dysfunctional app. Been trying to order for an hour
Restaurantji Recommends
Met the Area Manager. Nice guy really trying to turn this location around I appreciate him asking for feedback. I will say they’ve gotten better with timing. Pizza was done quickly.
Atmosphere: 4
Food: 5
Service: 4
Horrible this is the 4th we have given themabd they burn my cheesestix Everytime this last time I ordered four orders of cheese sticks and two of them I wanted to return and they wouldn't take them so I'm never going back there again
Atmosphere: 1
Food: 1
Service: 1
Very NASTY attitudes. Some are hiding from customers while others ignore them and won’t even acknowledge them after they’ve been asked a question. Wow
This is the worst, slowest pizza hut I've ever be to, and they like to ignore customers. They act like they don't hear the bell when customers walk in, and take the phone off the hook to stop getting calls. You can hear employees cussing in the back and complaining about working. Waited 20 min after order was supposed to be done, then just left.
Atmosphere: 1
Food: 1
Service: 1
I was hungry and I'm a truck driver so I called my order in before work, and while I was on my way to work I called in my order, and by the time I got there my pizza was ready and steaming hot.
Atmosphere: 5
Food: 5
Service: 5
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