Pizza Hut
2771 Monument Rd #13, Jacksonville
(904) 641-4333
Recent Reviews
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really good tnks
Atmosphere: 5
Food: 5
Service: 5
Food was fast and fresh. Toppings were a good amount. Some places try to short you on the toppings. Recently switched from hand tossed to thin and crispy crust for lower calories. It's a nice crust.
Staff was friendly and effective.
Not a fan of paying extra for sprinkle cheese. Here they don't seem to charge you but some pizza huts do charge.
Best manager in the world, they always make high quality food, and work their butts off to deliver good. Really awesome employees. Jesse in particular is amazing, I would encourage everyone in the world to go eat here.
Atmosphere: 5
Food: 5
Service: 5
The manager Jesse was cool and friendly. He helped me get my order in quick manner and I appreciate his time.
I came here this past Sunday evening. Overall I had a great experience. The staff here were amazing. They were friendly and good with there communication when it came to my order with me. I will definitely be back with more business in the future. Thank you staff and shout out to Jesse!
Atmosphere: 4
Food: 4
Service: 5
Amazing food
Atmosphere: 5
Food: 5
Service: 5
Staff is pretty quick with your order, I usually order 15-20 minutes in advance, and my food is ready when I get there
Food: 5
Service: 5
Deliveries eat your food and store manager always refuses to give an explanation. Leaving no option but to do a charge back and order from other place
Atmosphere: 1
Food: 1
Service: 1
VERY CLEAN AND CUSTOMER SERVICE WAS POLITE AND COURTEOUS
Horrible! Placed an order for 2 pizzas (one gluten free) and an order of cinnamon sticks, went to pick it up and was told the order couldn’t be found. We gave a confirmation number and miraculously it was found - but the order was cancelled. When we questioned the “manager”, we were told the order was cancelled due to them not having gluten free pizza crust. They said they called me, which they did, but I wasn’t at my phone to answer it. No voicemail, no text or no additional phone calls - just cancelled the order. Who does that?!? The staff didn’t give a damn about it, no apology - just a shoulder shrug and the look of “I couldn’t care less”. We left and went to Dominos. We won’t be back to this location. Atrocious service.
Service: 1
Restaurantji Recommends
Extremely slow order time
Atmosphere: 2
Food: 4
Service: 1
Its decent, they won't read the pizza specific instructions and I doubt they care so if you need to add specific instructions, go to the beach blvd store, not here.
Not a bad place. Food is fresh. Wish they'd make bread stick seasons a choose able topping option.
Pizza is tasteless. Delivery took forever. The doordash driver who now delivers for pizza hut did nothing but complain. Two people in the car one seemed to be smoking and they had a dog with them which we had to keep out of our house and remind them to take with them.
Best customer service! Very nice lady by the name of Kayla took time to complete my which I missed up lol!! Pizza hut she definitely deserves a raise!!
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