Its decent, they won't read the pizza specific instructions and I doubt they care so if you need to add specific instructions, go to the beach blvd store, not here.
Jason Adams
Not a bad place. Food is fresh. Wish they'd make bread stick seasons a choose able topping option.
Quentin Bowen
Pizza is tasteless. Delivery took forever. The doordash driver who now delivers for pizza hut did nothing but complain. Two people in the car one seemed to be smoking and they had a dog with them which we had to keep out of our house and remind them to take with them.
BoSS_ladii G
Best customer service! Very nice lady by the name of Kayla took time to complete my which I missed up lol!! Pizza hut she definitely deserves a raise!!
Daniel Thayer
Nice and clean restaurant, I was greeted as soon as I walked in the door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey BBQ
Daniel
Nice and clean restaurant, I was greeted as soon as I walked in the door
Keith Jones SR. (Public Services Realty)
We ordered a meat lovers pizza medium and 12 lemon pepper wings. Honest mistakes happen right, we got a small plain cheese with some different kind of wings we didn’t order. Tried calling pizza huts number and eye unprofessionalism on the line is astounding. The hello was like he was being bothered and we had no business calling because he was in the middle of something. As soon as we said out order was wrong they hung up. We called two more times and got the exact same thing from 2 other different pizza. This has to be the practice no way 3 people hang up in your face 3 times back to back. All we said was, “Hey we just ordered and the order was wrong”. We didn’t even get to explain prior to them hanging up, they hung up on que. I had to drive back to Pizza Hut and show them the pizza was gone incorrectly. I get here and the lady at the front was nice as can be, but had no explanation as to why they hung up but I could tell by her mannerisms it wasn’t out of the norm for them. She was super busy and folks in the back play way too much. Another customer walked in and a he asked for help because the cashier was making, boxing and bringing pizzas to the front. This dude yells out “you have a customer, hurry up he’s hungry”. This is damn foolishness. love Pizza Hut but I will not spend my 40 dollars plus tip on a pizza and twelve wings just to get the calling staff to do this. Don’t come here. Don’t come here and don’t come here
Their though is always extremely over proofed and the pizza falls apart in your hand.
Atmosphere: 3
Food: 1
Service: 1
Sara Mann
The pizza was horrible and hard to cut. Broke a tooth on it. It looked like it was cooked in microwave. The mushrooms were like hard lather. The service was terrible we called the first time and they hang up on us. They didn’t get the order right. The pizza looked like it had been sitting in the trash for days. WORST WORST WORST PIZZA EVER!!! Shame on you pizza hunt
The lady that delivered sat outside my house for 5min then just drove around I was standing outside texting her getting no response she finally delivered...the chocolate doughnuts looked like they were cooked hours ago they were smushed not hot and could not eat they were so hard
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Boneless Wings
Brandon Houseman
Worst service ever. Never answer the phone. My delivery is 40 minutes late at this point and every time I call it goes to call center who can’t get anyone at the store to answer and can’t provide me with an accurate status update. Was told the first time it was “a minute late but should be there any time” then, was told the second time (15 minutes later) they can’t help me. The third time I was told by the call center “can you pick it up?” This being after it’s already 45 minutes late but also supposedly had been out for delivery on the first call and almost here. Worthless. Supposedly getting my money back but can’t provide me with any information showing it’s been refunded. Never received pizza. Absolute trash.
Atmosphere: 1
Food: 1
Service: 1
Aj
I drove 20 minutes to this location due to everyone else being out of mushrooms over Jax. It was well worth the adventure to be here. Quick and courteous staff! You all were even pleasant after your system glitches and shut down... yall amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Ham and Bacon and Sausage, Traditional Wings, Cinnamon Sticks, Cheese Pizza, Cheese Sticks, Breadsticks, Pepperoni Pizza, Personal Pan Pizza & Side
Mehmet Görer
There is no respect and your order. You will face a lot of challenges with the delivery. End of the day you will feel bad and think again why I have to see that kind of stuff
Ryan Eid
The Monument Pizza Hut is consistently inconsistent. At times the pizza is good and other times very lacking. One day you can get your food in a timely manner and another may result in a very long carryout wait.
I have included a picture with bizarre large crust, huge/tiny slices, and breadsticks ranging from wet to dry and plain. My patience has run out.
Extremely slow order time
Its decent, they won't read the pizza specific instructions and I doubt they care so if you need to add specific instructions, go to the beach blvd store, not here.
Not a bad place. Food is fresh. Wish they'd make bread stick seasons a choose able topping option.
Pizza is tasteless. Delivery took forever. The doordash driver who now delivers for pizza hut did nothing but complain. Two people in the car one seemed to be smoking and they had a dog with them which we had to keep out of our house and remind them to take with them.
Best customer service! Very nice lady by the name of Kayla took time to complete my which I missed up lol!! Pizza hut she definitely deserves a raise!!
Nice and clean restaurant,
I was greeted as soon as I walked in the door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey BBQ
Nice and clean restaurant,
I was greeted as soon as I walked in the door
We ordered a meat lovers pizza medium and 12 lemon pepper wings. Honest mistakes happen right, we got a small plain cheese with some different kind of wings we didn’t order. Tried calling pizza huts number and eye unprofessionalism on the line is astounding. The hello was like he was being bothered and we had no business calling because he was in the middle of something. As soon as we said out order was wrong they hung up. We called two more times and got the exact same thing from 2 other different pizza. This has to be the practice no way 3 people hang up in your face 3 times back to back. All we said was, “Hey we just ordered and the order was wrong”. We didn’t even get to explain prior to them hanging up, they hung up on que. I had to drive back to Pizza Hut and show them the pizza was gone incorrectly. I get here and the lady at the front was nice as can be, but had no explanation as to why they hung up but I could tell by her mannerisms it wasn’t out of the norm for them. She was super busy and folks in the back play way too much. Another customer walked in and a he asked for help because the cashier was making, boxing and bringing pizzas to the front. This dude yells out “you have a customer, hurry up he’s hungry”. This is damn foolishness. love Pizza Hut but I will not spend my 40 dollars plus tip on a pizza and twelve wings just to get the calling staff to do this. Don’t come here. Don’t come here and don’t come here
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Cinnamon Sticks, Breadsticks, Pepperoni Pizza, Meat Lovers, Boneless Wings
Their though is always extremely over proofed and the pizza falls apart in your hand.
Atmosphere: 3
Food: 1
Service: 1
The pizza was horrible and hard to cut. Broke a tooth on it. It looked like it was cooked in microwave. The mushrooms were like hard lather. The service was terrible we called the first time and they hang up on us. They didn’t get the order right. The pizza looked like it had been sitting in the trash for days. WORST WORST WORST PIZZA EVER!!! Shame on you pizza hunt
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The lady that delivered sat outside my house for 5min then just drove around I was standing outside texting her getting no response she finally delivered...the chocolate doughnuts looked like they were cooked hours ago they were smushed not hot and could not eat they were so hard
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Boneless Wings
Worst service ever. Never answer the phone. My delivery is 40 minutes late at this point and every time I call it goes to call center who can’t get anyone at the store to answer and can’t provide me with an accurate status update. Was told the first time it was “a minute late but should be there any time” then, was told the second time (15 minutes later) they can’t help me. The third time I was told by the call center “can you pick it up?” This being after it’s already 45 minutes late but also supposedly had been out for delivery on the first call and almost here. Worthless. Supposedly getting my money back but can’t provide me with any information showing it’s been refunded. Never received pizza. Absolute trash.
Atmosphere: 1
Food: 1
Service: 1
I drove 20 minutes to this location due to everyone else being out of mushrooms over Jax. It was well worth the adventure to be here. Quick and courteous staff! You all were even pleasant after your system glitches and shut down... yall amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Ham and Bacon and Sausage, Traditional Wings, Cinnamon Sticks, Cheese Pizza, Cheese Sticks, Breadsticks, Pepperoni Pizza, Personal Pan Pizza & Side
There is no respect and your order. You will face a lot of challenges with the delivery. End of the day you will feel bad and think again why I have to see that kind of stuff
The Monument Pizza Hut is consistently inconsistent. At times the pizza is good and other times very lacking. One day you can get your food in a timely manner and another may result in a very long carryout wait.
I have included a picture with bizarre large crust, huge/tiny slices, and breadsticks ranging from wet to dry and plain. My patience has run out.
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