Pizza Hut
8221 Southside Blvd, Jacksonville
(904) 646-5544
Recent Reviews
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Joe was very helpful on the phone. When placing my order, the driver was very fast and friendly. The food was nice and hot. I won't go anywhere else!
Food: 5
Service: 5
The customer service was absolutely excellent. The two gentlemen that took my order and rang me up were so very sweet. They put a smile on my face thanks fellas. I really appreciate it. Merry Christmas.
Atmosphere: 3
Food: 5
Service: 5
Just want to give a five star review for the amazing food and service we received. The delivery was quick, everything that we ordered we received, and the food was hot.
Atmosphere: 5
Food: 5
Service: 5
called in and Zakk was extremely helpful in taking my order..gave me suggestions that allowed us to get what we wanted at a great price.
Atmosphere: 5
Food: 5
Service: 5
Such a great place! Pete is the absolute best manager and he ensures that everything is of the utmost, excellent standard. He has such a kind personality and really makes it a treat to stop in here and order food. He treats each customer like they have such value and that is a gift that many establishments do not have.
Atmosphere: 5
Food: 5
Service: 5
Good go get place. Quick and always exactly what expected.
They were busy when I first walked in but treated me with a smile and took my order. The food was ready in the time frame given. I was very pleased with my service.
Atmosphere: 5
Food: 5
Service: 5
Daniela Is absolutely wonderful had an issue with delivery she fixed my problem made sure we were happy without even having to ask!! Service like that doesn’t happen often anymore
Atmosphere: 5
Food: 5
Service: 5
ORDER #97067476
Today your mod got mad at me for asking him why he went from touching your register, your keyboard, your receipt printer without making a stop to wash his hands. He went directly to grabbing my food and assembling my food, his response was mind blowing”well. Do you want a refund” is what I was asked the tone his demeanor him throwing up his hands mind blowing . I bit my tongue, took the box of food that I paid for, walked out the door and threw it in the trashcan.
Food: 1
Service: 1
Ordered a stuffed crust pizza to go and it came exactly as ordered—hot, fresh, and delicious! The crust was perfectly cheesy, and while it was a little on the greasy side, that’s to be expected with stuffed crust. Overall, a great pizza and would definitely order again.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tried the new Flatzz pizza. It was ok. Nothing special
Atmosphere: 3
Food: 3
Service: 3
Stood in lobby and waited to pickup my order for 15 to 20 minutes. Not a single person has said a word to me. These guys literally dont care about your food or your service
I placed a pick-up order over the phone, but they got my order wrong. I reached out to the store to let them know, and they offered me credit to use for my next visit. A week later, when I decided to use the credit, I went to the store, but the manager, Jose, stated he couldn’t find any credit under my phone number. He acknowledged that they had made an incorrect order but refused to do anything about it. I ended up paying for my order and went about my day, but I’m sure I’m not the only one who has experienced poor customer service at this store.
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible, every time!! Tonight I placed a $70 order for delivery. When my food gets delivered there is sauce all over all of my boxes and it’s all the sauce that is supposed to be in tithe wings and now the wings are dry. It’s always some kind of issue at this location. They need new staff and new managers because they don’t even care if stuff is wrong. I recently was supposed to be a given a refund that was never given and I had to contact my bank. I will be telling everyone I know not to order from this location.
Atmosphere: 1
Food: 1
Service: 1
Ordered pizza and they sent doordash instead of a regular delivery driver. Said that door dash sent the food back to the restaurant cause they couldn't find us and said they called us, we never received a phone call. So we called again to reorder and still never received the food. Still waiting for food. Not to mention we're only 5 minutes away. So why does it take over 2 hours for us to get food. Ended up ordering pizza somewhere else and still waiting on pizza hut as we speak.
Atmosphere: 1
Food: 1
Service: 1
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