Pizza Hut
940 Cassat Ave, Jacksonville
(904) 693-9883
Recent Reviews
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I went to the Dominos pizza on Casset Ave. In Jacksonville. Pizza was awesome that Pay made. And Nichole rang me up. They bath did an excellent job and my pizza was at a great price and made perfect to my orders. A+ to these 2 employees for making the Dominos name superior. Much appreciated you guys. Awesome š. Keep up the great work..
Atmosphere: 2
Food: 5
Service: 5
Made an order online. We only received bread sticks and a cookie without our pizzaā¦they left half my order without pizza on the ground in front of our door..disgusting.. Iād like to have my pizza handed to me because the last two deliveries I had were wrong and the driver bolts out of the driveway before you can even confront them about it..
Service: 1
Quick and fast with the food
Completely forgot to make a pizza made me wait 15 minutes more while rest of my order got over heated in warmers. No apologies. Nothing. New crew is terrible.
Atmosphere: 2
Food: 4
Service: 2
Ordered online. Didnāt even leave my house until I was notified that the order was ready. I ordered a pizza, cinnamon sticks, and wings. When I got there, the employee told me that they didnāt have the pizza I ordered so he has to make it from scratch. He made the pizza and must have realized that I also ordered wings. He then made the wings. I checked my food and Iād received cinnamon rolls instead of the cinnamon sticks. He had to make that as well. Overall, it took about 40 minutes for him to completely prepare my order when I arrived, even though the order was deemed āreadyā prior to being arriving.
Food: 3
Service: 1
Manager was horrible, nasty and rude. Leona is what she said her name was after I asked the first time and she shouted WHY? She said she was too busy to be bothered or to figure out the issue at hand. I was SHOCKED she was a manager. She kept walking away like a child when I asked her a question. I said you're being very unprofessional and she said I know. The driver & pizza maker were the only two in the store with her, and they had opened up 10 minutes before. How are you overwhelmed already? She just wanted a reason to be nasty. I'm certain I'm not the only person who encountered an experience like this with her. Do better pizza hut and get another manager. Let's not talk about the lack of cleanliness in there. I love pizza hut and have never had a bad experience at another one and I work in customer service. Unbelievable!
Atmosphere: 1
Service: 1
food was left on the floor at night with frogs outside when asked driver to knock on door instead of doing this driver Denise left my box of pizza on the floor at the front door he was asked to knock on. Denise didn't hand my order to me. had he knocked on the door he would've had a cash TIP. am assuming this is why he left my food on the floor at night with not even a knock on the door or a ring of the ring door bell, was not okay. Thank Denise still got my food from floor with a frog hoping by thanks
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Cheese Sticks, Breadsticks, Personal Pan Pizza, Pasta Bowl, Meat Lovers
food was left on the floor at night with frogs outside when asked driver to knock on door instead of doing this driver Denise left my box of pizza on the floor at the front door he was asked to knock on. Denise didn't hand my order to me. had he knocked on the door he would've had a cash TIP. am assuming this is why he left my food on the floor at night with not even a knock on the door or a ring of the ring door bell, was not okay. Thank Denise still got my food from floor with a frog hoping by thanks
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Cheese Sticks, Breadsticks, Personal Pan Pizza, Pasta Bowl
The best thin crust pizza
7/31 If you are a thin crust fan you need to try the Tuscan pizza it is so thin and crispy and a little different flavor and you can build your own.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
I had ordered on line and for whatever reason it didn't show up. Thank goodness I had printed it out . The manager was so helpful and made my pizza anyways.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always consistent pizza. Can always count on it to be prepared correctly and cooked properly.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Cheese Sticks, Pepperoni Pizza
Customer service was extremely excellent.
Atmosphere: 5
Food: 4
Service: 5
Ordered food for my kids food was received cold the first manager understood and was seeking a refund manager Chris became very rude and basically calling me a liar
Atmosphere: 1
Food: 1
Service: 1
Fast great service ?? Food was perfect and just the way I ordered ? I'll be back to this location!
Parking: Small Shopping mall
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Honey BBQ, Personal Pan Pizza
The man tht closes is very rude my second time coming in there and he has a attitude every time from simple question
Vegetarian options: Idk
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
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