Popeyes Louisiana Kitchen

5581 Soutel Dr, Jacksonville
(904) 764-2228

Recent Reviews

C A Goodness

Ordered the honey peppers wings and red beans and rice. The wings smelled and tasted sooo horrific with a snitch of spoil rawness. I went in and the employees said it's the "sauce". Not only were the chicken wingettes was bad, the wing and leg they replaced them with was softly fried! It wasn't Popeyes I'm used to, and the fact that people of color work there and they can't fry chicken baffles me!! " I'm black btw!!"The rice have no seasoning either..Lastly, they didn't have napkins!! What a waste, how you don't have napkins for this greasy chicken!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Red Beans and Rice, Fried Chicken

Tonya Turner

The chicken was fresh and hot! The service!! Not so much..

Atmosphere: 1

Food: 5

Service: 3

Carlos Belalcazar (Calicristorey)

Service was horrible..went there close to like 10 12 people waited like 20 minutes and I ask nicely is anybody taking orders..they said there is no registered..I said what u mean..she said there is no body taking orders. And this was the supervisor..and still nobody took my order..there was lots of people there stepping In there toes..and not one perso..and looked at me like..I was trash

Service: 1

billsbestone 1

Place needs a make over. Food had to be returned because order was taken incorrectly.

Atmosphere: 2

Food: 3

Service: 2

Dani Cordell

terrible service and run by distracted and unprofessional workers in the front and only one cook in the back. Waits are at least 20 min unless you're in drive thru then guaranteed to mess up your order.

Atmosphere: 1

Food: 1

Service: 1

M Smith

The chicken sandwich was good and hot. The employees were friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Chicken Sandwich

RR Smith

The macaroni and cheese is like mama 'nd them cooked it! Like for real...I am not playing! Incredible recipe and the best in fast food. Period.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Boneless Wing Combo, Spicy Chicken Sandwich, Sandwich, Shrimp Fries and Biscuit, Classic Blackened Chicken Sandwich Combo, Original Chicken Sandwich, Handcrafted Tender Combo 3 pcs, Handcrafted Tenders 8 pcs, Spicy Chicken Sandwich Combo, Spicy Chicken Sandwich Dinner, Classic Chicken Sandwich, Red Beans and Rice, Spicy Blackened Chicken Sandwich Combo

Drea Davis

Dead wrong for giving me these wings that are advertised completely covered in sauce. After waiting 45 minutes for my food. These wings are unacceptable. The whole point of mobile ordering is so your food is ready when you get there not to have to wait on it. Do

Atmosphere: 1

Food: 1

Service: 1

Jeremy Niemtschk

Employee at the window told me to wait . So I waited for 10 minutes at the menu before I could take my order . And only had 2 people in line . As well as very rude at the

Atmosphere: 2

Food: 3

Service: 2

B SANN (BSANN)

These mfs be out of everything

maurice hobbs

Food had no taste for it to be called Popeye's. Service was a mess. One older lady doing her best while others were standing around doing nothing. It's a shame that it took approximately:45 minutes to get food at a fast food restaurant.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Charles Derr

Made a big order, they told me 15 minutes and they were right on point. All fresh and tasty.

Atmosphere: 4

Food: 5

Service: 5

Ricky Paschall

No receipt for rewards. Can't find store number online. Some food was cold and/or not available.

Atmosphere: 1

Food: 1

Service: 2

Lisa

Mangers are horrible and so is staff ! Need a complete overhaul! It’s 11am why is food not ready to serve?

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Red Beans and Rice, Fried Chicken

Samaya Byrd

When I order my food at popeyes and went home to eat my food and my chicken still had blood in the inside and the chicken was not fully

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: 20pc Signature Chicken Family Meal

Load More