Que Pasa Mex - Jacksonville

Slow service. Dirty atmosphere

Atmosphere: 2

Food: 2

Service: 1

Appears closed. No sign stating as such but doors are locked and garbage has accumulated on the side of the restaurant on 16th ave n.

Everything was great until they randomly closed but still say they’re open

Atmosphere: 1

Food: 1

Service: 1

Sat at bar with one other person and was ignored for ten minutes. Walked out and went somewhere else for food and a drink. One staffer was gossiping to that other person probably a regular in Spanish. I worked in Puerto Rico for two years and this white guy speaks fluent Spanish. They should stop gossiping about mindless stuff and attend to a new customer who was excited to try them. Not gonna happen now.

Best ever

Atmosphere: 5

Food: 5

Service: 5

First time visit. Loved the atmosphere and decor. Service friendly and on top of everything. Tacos Tuesday special $2.99 street tacos.

The tortilla soup was the closest to real Tex Mex I've had in Florida, the enchiladas Mexicana with the green tomatillo sauce are great enchiladas verde. Yesterday had the lunch special , enchiladas suizas, there was so much I took half home

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Tortilla Soup, Rice and Beans

Best fajitas ever!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rice and Beans, Tampiquena Steak, Cheese Dip, Pina Loca Fajita

The best Mexican restaurant in Jacksonville!!! Best queso, everything is fresh! Love it!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mexican Street Tacos, Chimichanga, Rice and Beans, California Burrito, Cheese Dip, Taco Salad, Burrito

The most honest restaurant we've been to. They did not have gluten free options, but instead of letting us suffer and eat the food, they informed us that they did not have gluten free options. I would highly recommend anyone without Celiac to eat here!

Atmosphere: 5

Food: 5

Service: 5

From the minute I walked in I loved it, great atmosphere, very colorful and happy. The service was very kind, helpful and speedy. The skinny margarita was delicious and our fajitas were so delicious. Oh and don’t forget about the fresh chips and salsa! So yum! ?

Atmosphere: 5

Food: 5

Service: 5

First visit. Very good. Food had some spice, which I liked.

Atmosphere: 4

Food: 5

Service: 5

Every time we go with family and friends we have a great time! Both inside the restaurant and outside on the patio, the atmosphere is cozy and neat, the food is mega delicious, we always order different dishes and the experience is simply unique, their dishes are succulent and well served! It seems to us that both the attention and the service provided by the staff is adequate because they are polite and attentive and from the moment you sit down they are taking you to snack on their chips and a spectacular red sauce!!! So my family, friends and I recommend it if you want to have a good time and eat delicious food, go to "What's up" and you'll see how great it is!!!

Atmosphere: 5

Food: 5

Service: 5

The manager is very rude, the service is terrible, especially on the part of the manager, they overcharge and blame the client

Atmosphere: 1

Food: 1

Service: 1

We went to the restaurant with my family, and we were a party of 12, so we were automatically charged gratuity. When we paid, we gave part of the payment in cash and the rest on a card. Our waiter, who is also the manager, never asked if the cash was part of the bill or a tip. They charged the entire amount to the card and kept the cash. Furthermore, when I tried to resolve the situation over the phone, the manager argued with me instead of finding a solution. It was a disappointing experience, especially coming from the management.

Atmosphere: 1

Food: 3

Service: 1