Raising Cane's Chicken Fingers

8308 Merchants Way, Jacksonville
(904) 596-3081

Recent Reviews

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Christina Harris

Everything was great if you’re wanting some fried chicken, french fries & cole slaw. It was hot, fresh and the sauce was pretty good too. My only complaint is there is nothing “healthy” on the menu like a grilled chicken or a salad so when the kids want their chicken i’m stuck either not ordering or getting fried foods

Atmosphere: 5

Food: 5

Service: 5

Kiani Quinones

This was a great experience! The employees were very attentive. Food was good and place was clean. Finally felt like good customer service is still present!

Atmosphere: 5

Food: 5

Service: 5

David Suro

11/6 my first time going to this restaurant through the drive-through I gave my order to the young lady and she gave me a total as I was taking out my credit card. My wife said could I change my drink for a sweet tea and I told her that before she charged it and I asked her did you hear me, it looks like she was on the intercom or talking to someone in the store so she said yes no problem then she charge my card.
When I pulled up to the window, I noticed that the gentleman there gave me a Sprite in my Coke and I asked him can you please change this to sweet tea? I told the young lady to change it, so don’t know if he was having a bad day, but he kind of raised his voice a little saying, she has already charge you for that and I said OK no problem I’ll pay for it and he said I can’t do that, I said, but I’m going to pay for it so in a High Pitch voice he stating give me, give me, give me. He took the drink and threw it over the counter, where he was into the garbage can, and he had a slight attitude. There was no reason for that. So when he gave me the drink, I said sir, I’m willing to pay for it and he started going off about that. I needed to do that before the transaction with the girl and I said I did told her before she charged me. so I waited for him to give me the food and I told him, this is my first time coming to this restaurant and your customer service is not good. He looks Latino and this is not a racial thing because I’m Latino myself but his customer service and attitude was not very nice. I will not go there again or any other store.

Atmosphere: 1

Food: 5

Service: 1

Joe Presgraves

This place was extremely noisy.

Atmosphere: 4

Food: 5

Service: 4

Brandip Petitt

First time being here, menu is simple, I went through drive thru. The lady taking my order was like is that all for you order 1 kids meal ordered is all and there were 2 adults in the car too. I told her sorry my 1st time so we are looking told her my order and got is that all and I told her no I needed a 2nd one same way and told her honey mustard for 1 meal- we didnt know everything came with cane sauce which was good! I was just really discouraged ordering cause of the rudeness in the drive thru. Then the guy who took my money I asked for an extra sauce he was like sure preparing to get my order I put everything away and then he is like that is blah blah blah price, I went to grab for my wallet and realized I had already put it away and told him nevermind he hands me the food and then tells me have a good day I looked and realized no drinks so I sit there for about 2 mins and he slowly opens his window and says yea and I was like we got drinks too ..... the food when we got home was great but service really needs to be worked on. Honestly not sure if we would return due to the service.

Atmosphere: 3

Food: 5

Service: 3

N L

Drive through to take home. Great experience and really good chicken!

Food: 5

Service: 5

Brian Burdick

Super happy Raising Cane’s came to Jacksonville! With the only JAX location being only 15 minutes from me, I’m super excited for all my late night eat needs!

Atmosphere: 5

Food: 5

Service: 5

Edward Hutchinson

Our first Raising Cane's! We have been waiting for the hype to die down around this place and we finally got in. The chicken fingers were excellent. No seasoning, probably because you get Cane's sauce with it, but that doesn't help if you don't like the sauce. Other than that, the fries, bread, Cole slaw were all good. Service was to notch add all questions were answered and help was offered for everything. Very attentive staff! Lots of chaos inside, but that's too be expected when you're dealing with tons of people crammed inside. The attention to detail for decor rallying to Jacksonville history was a very nice touch. We will be back to try this place again.

Atmosphere: 4

Food: 4

Service: 5

Yoandra Rose (jojo)

I didn’t go in. I just ordered drive-through. I just don’t understand what the big deal about this place is. The chicken is plain. The fries are super plain. At least the ones I got were barely cooked. I think they need a little more variety of things they can do with chicken not just chicken strips.

Atmosphere: 4

Food: 2

Service: 4

Tess Teal

We ate here for the first time ever earlier this week. The chicken AND the fries were bland! ZERO seasoning! We are very disappointed and will likely never try them again. Wasted money and lesson learned.

Food: 1

Service: 3

Jordan Butterfield

Their Texas toast is drool worthy! Chicken has a great crunch!

Atmosphere: 5

Food: 5

Service: 5

Regina Plant

The sauce is delicious and the bread is heavy. That’s all.

Atmosphere: 3

Food: 3

Service: 3

Patrick Martin

So good

Mike Means

If I had to rate Popeyes Zaxbys chic fila Huey magoos this place would come out on top. The way they season their chicken is top tier

Atmosphere: 5

Food: 5

Service: 5

Adam Hawkins

Love the music and atmosphere!!!!

Atmosphere: 5

Food: 5

Service: 5

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