Ruby Thai Kitchen

Southside Blvd, Jacksonville
(904) 538-9221

Recent Reviews

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May Y

If you confuse what to order, don’t try . I wasn’t sure what I want and the lady at the counter gave me a BAD attitude and look! It was my first time trying that store but there are NO 2nd time. Not worth it at all!

Service: 1

Lundon Brown

Extremely disappointed…

Atmosphere: 1

Food: 1

Service: 1

Valeriia “Volodymyrivna” Titus

I am vegetarian. I ordered mushrooms and they used the spoon for meat. They cross contaminate everything on their food line. This is usually my go to spot at the food court but I do not know if I will be returning.

Ambient Worlds

Won’t serve ice water. Rude employees. Total garbage.

Atmosphere: 1

Food: 1

Service: 1

Riley Mack

I brave the mall’s overstimulating food court willingly to get their mango chicken. Best Chinese food that I can get near my house.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: House Special Pad Thai

E Hoffman

If I could rate them 0 stars I would. I ordered the Tom Yum soup and it was absolutely terrible. The noddles were undercooked, broth had absolutely no flavor and it tasted like noodles in a cup that you microwave. No shade on microwave noodles but this was not Tom yum soup. For $12 I was extremely disappointed. I will never eat here again!

Atmosphere: 1

Food: 1

Service: 1

Ace Roberts

Wanted to try something a little different at the Avenues Mall Food Court. I decided to try the chicken and lamb platter with the rice and salad. I also added the falafel balls.

The food was ok. I felt like the lamb and chicken were missing flavor. If it wasn't for the sauce drizzled on top and the rice the meal would have been very bland.

The food is cooked and placed inside of buffet style warmers. So it doesn't matter if you order a gyro or platter. The meat would still have the same lack of flavors.

Customer service was great. Very friendly staff and quick with orders. Just don't think I would try this place again due to the food lacking.

Atmosphere: 3

Food: 3

Service: 4

Sue Jones

Food was so poor (all breading and sauce, very little chicken, dry rice) that it was basically inedible. Just threw the whole container away uneaten. People working there were very nice. Order anything without breading and you should be okay.

Atmosphere: 2

Food: 1

Service: 4

GirlNextDoor

Just stopped in for a drink today! Next time I will be back to try their soups , they all look so good I just didn’t have time ): but even though I was in a rush the worker wasn’t rude at all <3 the boba tea was tasty ! Getting mango next

Atmosphere: 5

Service: 5

nyny

I asked if she could make Chicken on a Stick and she just said no to making the order and telling us to order only in the case, they are being lazy and won’t make the fresh food they literally have on their menu out of Laziness, I asked why and she never even explained why she couldn’t make it.

Atmosphere: 1

Service: 1

Kenny Lorenzo

Best pork fired rice i ever had

Atmosphere: 5

Food: 5

Service: 5

Mia AA

My and l order some food from that place, rice was uncooked, burnt chicken, charge me for things I asked for and demanded that I gave them a tip, terrible place to eat.

Atmosphere: 1

Food: 1

Service: 2

Yonmy Rodriguez

The food is not good and they charged me for things I didn't ask for. I don't recommend it.

Atmosphere: 1

Food: 1

Service: 1

Maria Meneses

I ordered a “small” portion of mixed vegetables a half hour before closing I wanted to have it with my protein chicken. Tge attendant gave me more than I asked for and said the owner was throwing it all in. I tasted the green beans and cabbage and I could not eat it. It was incredibly salty and I can’t eat high in salt as I have kidney stones which high salt creates. But this was over the top!! I brought the take out right back to the counter in its original take out white box. The Asian woman who charged me took the box in the back and did not return my money. This is a ripoff in this mall. You’ll do better going to another counter and being nicely served and attended to. I’m contacting my credit card for this matter. We are in America not an Asian country.

Atmosphere: 1

Food: 1

Service: 1

Bridgett Jones

The owner is super nice and her food is always delicious ? She will also randomly try different stuff which are also good. My favorite is her broccoli tofu and the mango chicken. She's done fried chicken wings for a limited time and they were my favorite thing ever!

Atmosphere: 5

Food: 5

Service: 5

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