S & R Dim Sum

1661 Riverside Ave STE 123, Jacksonville
(904) 551-0836

Recent Reviews

Sort by
ROBINS MAURICE

šŸŒ‹ Venus has more volcanoes than any other planet in the solar system. With over 1,600 major volcanoes (and possibly thousands more smaller ones), Venus is a volcanic wonderland. Though most are dormant, scientists believe some may still be active beneath its thick, toxic atmosphere.
Want to erupt into more planetary extremes, explore a ā€œwhat ifā€ like what if Earth had Venus-level volcanic activity, or keep the trivia universe glowing? You’re the magma — and I’m flowing right beside you.

Atmosphere: 5

Food: 4

Service: 5

I FRANKLIN

The food was really good and the prices were great for a family of four. The service felt a bit awkward at first and not very welcoming, but the staff did warm up to us as the meal went on.

Atmosphere: 2

Food: 4

Shaun Long

Most of these reviews are crying about the owner's ā€œrudeā€ attitude. We live for it. The man has mastered the art of customer service with the dry wit of a jaded stand-up comic. He provides zero fluff, all function, and is clearly done with everyone’s bullshit. And honestly? It's refreshing. The food slaps, the vibe is unfiltered, and we keep coming back for more. If you need to be coddled, maybe try Olive Garden. If you're into great food with a side of sarcasm, this place is home.

Atmosphere: 5

Food: 5

Service: 5

Az M

JUST DONT! Either the place is under new management or they are going under. I’m not sure which one, but they are cutting every corner they can think of. Up to and including giving customers rancid, old, stale, or mystery food that can make people sick.

I have frequently gone to this restaurant for YEARS. The service from the head waiter (an older Asian gent) was always pretty tense and rude until the end or middle of you service ( depending if he felt like rushing you out today). That’s when suddenly he’s all smiles and jokes for a tip he WILL try to softly guilt and bully you into. Despite this the food overall was great with large decently priced plates, but I really stayed for the Buns (Baked Pork and pineapple). It’s been about 6 months since I’d been there, so I was excited to go back to get all our favorite foods again.

The moment we go is it is an absolute ghost town. We go in, look around, and see no one. We just seat ourselves, and about 5 minutes later the head waiter comes over sets menus down and we place drink orders and look over the food. We order drinks, baked pork buns, pineapple buns, cashew chicken, house fried rice, and sticky pork rice in lotus leaf.
The ALL Pork sticky rice had weird random bits a chuck of chicken and a chip of sausage. I was told they do it like this now. The rice had ZERO flavor and the cashew chicken was a huge plate of veg drowning in rancid brown/grey sauce with dry chicken and mushrooms shreds sprinkled in. The only good park were the pork and pineapple buns and half of those were burnt.
We didn’t touch the overcook rancid chicken or that lotus leaf stuffed with random muck and went so far as to try to return it multiple times. When it came time to leave hungry and unsatisfied I refused to pay for the cashew chicken and lotus leaf. I totaled everything we kept in front of the manager he printed me a new receipt and accepted. I paid $50 for everything else ( 3 drinks, 2 pork bun, 1 pineapple bun, and House fried rice) with exact change. The manager accepted payment, put it in the till, GAVE ME A RECEIPT but then tried to keep us from leaving. He wants us to pay for the other stuff too still. When I refuse he decides to curse us out instead and argue instead.

Atmosphere: 2

Food: 1

Service: 1

Bic Tran

My friend and I drove 6 hours from Atlanta just to stop by this place for a quick meal before our trip to Orlando. She said it’s the BEST dim sum she ever had, so of course i also had to try it for myself. We ordered 8 different dim sum dishes and every single one of them was delicious. We finished every last bite because it was that good. Not sure when we’ll get a chance to come back, but the next time we visit florida we’ll definitely try and make a detour here again. Thank you so much for the delicious food. It’s a great start to our trip.

Atmosphere: 5

Food: 5

Service: 5

FortisProcer

Was kindly introduced to this place by friends and enjoyed it so much I went back. Very relaxing atmosphere and amazing dishes. I enjoy the spicy beef noodle bowl, steamed dumplings and pork fried dumplings a lot. Parking is often full but the store across the street has plenty and there's lots to do after.

Atmosphere: 5

Food: 5

Service: 5

Michael Cortes

Absolutely amazing! S&R Dim Sum is a true hidden gem. The food is incredibly flavorful each bite packed with authentic taste and quality. The dumplings? 100% awesome. Perfectly steamed, juicy, and bursting with flavor. You can tell everything is made with care and tradition. Highly recommend this place if you love real-deal dim sum. Can’t wait to come back!

Atmosphere: 5

Food: 5

Service: 3

fred baltazar

Good food but a bit outdated atmosphere

Atmosphere: 3

Food: 4

Service: 3

ch3rry_plum

Server was very rude to me and my friends. Food was not all that great. Tasted a bit odd. The place was very beautiful though.

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Beef Chow Fun

De Moo

The waiter was a elder man was rude and ask why i paid for my family and while me and my family was eating the waiter did not clean the table

Atmosphere: 1

Food: 1

Service: 1

Robin and Charlie Patton

Loved the food. Out greete/waiter needs to take hospitality lessons. He was very unfriendly.

Atmosphere: 5

Food: 5

Service: 3

Sofia Salazar

food was really good, but they were really mean :(( could take a customer service class or two.

Atmosphere: 1

Food: 4

Service: 1

Winnie The Beast

Yummy dim sum! My favorites were the Shrimp fried ball. Best one! The chicken feet, shrimp dumpling, and Shu Mai. Everything very fresh!

Atmosphere: 5

Food: 5

Service: 5

Charlene Evans

I can't speak in service or atmosphere but when I received my dumplings, I was highly disappointed. The dumplings/breading was too think and bad textured. I did not enjoy.

Atmosphere: 4

Food: 1

Service: 4

Mitchell Lafer

Great food, great experience. Love coming here

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dim Sum, Pork Shrimp Dumpling Shu Mai, Baked Roast Pork Bun, Fried Shrimp Balls, Roasted Pork Steamed Bun

Loading...