Almost 2hrs waiting in line to order food. Girls are in slow motion purposely taking their time. !!!
John Villamizar Rincon
Good and economical.
Atmosphere: 3
Food: 4
Service: 3
Randy D.
It is what it is. Hit or miss if it's good.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pizza
Nikki Simmons
The food is always amazing the customer support could use a little tweaking tho!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Churro, Pizza
Pamela S.
I'be been a proud Sam's Club member for nearly 30 years, and have enjoyed shopping for practically everything from electronics, furniture, clothing, and especially food. The prices are affordable, and the selections of new items are amazing. However, my family and I will be discontinuing our membership, due to humiliation and embarrassment on Christmas Eve. I was excited as I entered the main entrance of the store because the metal gate was up, no one was at the door, and I could see customers inside at the registers making their final purchase. Once inside I began to power walk to the bakery to pickup an order that I had just called the store about 12 minutes prior to arriving. I hastily headed to the back, because I was reminding myself of the time. The club was extremely noisy. I began to hear screams above the music and loudly talking, but couldn't make out what was being said 50 ft behind me. That's when I saw a woman in costume loudly yell out "call the police!", I'm extremely confused because she's talking about me. I asked, are you talking to me? Donna begin to call me ignorant and accuse me of hearing her when she called. What crime did I commit? Nevertheless, even when I exited the store and my spouse suggested I informed the manager, I politely asked for the leader of the store and sadly it was Donna and Samantha. Donna was out of character, and suggested further research by camera recording and demonstrating by squatting down, then said "it might be difficult for me to go lower to understand what she was saying." As a leader myself, customer service is very important, and Donna was the face of Sam's wholesale.
Sara Williams
Slow as molasses. Food was as expected from Sams. Took 20 min and we were 5th in line. The register person was super slow and also doing food prep. So we were often just standing there waiting for the person to come back to the register even though there was a long line.
Atmosphere: 2
Food: 4
Service: 1
William O.
In all the years that we've shopped different Sam's Clubs, we have never been as disappointed as our last trip to the Jax Busch Drive location. We purchased one package of 4 filet mignon steaks. They looked fine in the package but when opened and the steaks turned over 2 of them were covered with grisselle and silverskin. Despite efforts to trim them, they were not eatable. They couldn't even be used as stew meat. Hiding bad cuts of meat in a high priced package is a really slimy practice. Shame on that butcher and shame on Sam.
Christina H.
We shop here between once a month to once a week for household needs in bulk. It's great for buying your items in bulk and saving in the long run. The staff here are generally very nice and polite. Although it's not the staff's issue on the rule, their rule that requires you to move each item from one cart to another (to prevent theft) seems a bit... useless. In our case, we had already finished scanning everything, and I had already finished paying when we were switching everything over. It was self-checkout, too. While they have an associate over the area, it's not like they have one at every self-checkout watching it like a hawk like Costco does. Seems easy enough just to transfer everything over regardless if that was the person's goal anyway? Plus, that is why they have someone at the door that scans your receipt and a few of your items to make sure they match, I thought? Other than that, it was a good visit.
Can you really go wrong for the price? Get a dog & drink, piece of pizza and let's not forget frozen yogurt with the taste and texture of custard. Having caring employees adds to the value of the food by keeping equipment working and food hot n ready! We seek out the cafe when traveling to contain our travel costs.
Terry Garnett
Food area was & always NASTY just like their Rest
Atmosphere: 1
Food: 1
Service: 1
Korey Sampson
When I say I love me some Sams Club hot dogs and pizza!....I love them lol. The food here is good and quick after a long day of shopping. The price is cheap and doesn't break your pockets wich is very much appreciated. The only reason I rated 4 stars is because their drink machines have been out of order for a while.
Almost 2hrs waiting in line to order food. Girls are in slow motion purposely taking their time. !!!
Good and economical.
Atmosphere: 3
Food: 4
Service: 3
It is what it is. Hit or miss if it's good.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pizza
The food is always amazing the customer support could use a little tweaking tho!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Churro, Pizza
I'be been a proud Sam's Club member for nearly 30 years, and have enjoyed shopping for practically everything from electronics, furniture, clothing, and especially food. The prices are affordable, and the selections of new items are amazing. However, my family and I will be discontinuing our membership, due to humiliation and embarrassment on Christmas Eve. I was excited as I entered the main entrance of the store because the metal gate was up, no one was at the door, and I could see customers inside at the registers making their final purchase. Once inside I began to power walk to the bakery to pickup an order that I had just called the store about 12 minutes prior to arriving. I hastily headed to the back, because I was reminding myself of the time. The club was extremely noisy. I began to hear screams above the music and loudly talking, but couldn't make out what was being said 50 ft behind me. That's when I saw a woman in costume loudly yell out "call the police!", I'm extremely confused because she's talking about me. I asked, are you talking to me? Donna begin to call me ignorant and accuse me of hearing her when she called. What crime did I commit? Nevertheless, even when I exited the store and my spouse suggested I informed the manager, I politely asked for the leader of the store and sadly it was Donna and Samantha. Donna was out of character, and suggested further research by camera recording and demonstrating by squatting down, then said "it might be difficult for me to go lower to understand what she was saying." As a leader myself, customer service is very important, and Donna was the face of Sam's wholesale.
Slow as molasses. Food was as expected from Sams. Took 20 min and we were 5th in line. The register person was super slow and also doing food prep. So we were often just standing there waiting for the person to come back to the register even though there was a long line.
Atmosphere: 2
Food: 4
Service: 1
In all the years that we've shopped different Sam's Clubs, we have never been as disappointed as our last trip to the Jax Busch Drive location. We purchased one package of 4 filet mignon steaks. They looked fine in the package but when opened and the steaks turned over 2 of them were covered with grisselle and silverskin. Despite efforts to trim them, they were not eatable. They couldn't even be used as stew meat. Hiding bad cuts of meat in a high priced package is a really slimy practice. Shame on that butcher and shame on Sam.
We shop here between once a month to once a week for household needs in bulk. It's great for buying your items in bulk and saving in the long run. The staff here are generally very nice and polite. Although it's not the staff's issue on the rule, their rule that requires you to move each item from one cart to another (to prevent theft) seems a bit... useless. In our case, we had already finished scanning everything, and I had already finished paying when we were switching everything over. It was self-checkout, too. While they have an associate over the area, it's not like they have one at every self-checkout watching it like a hawk like Costco does. Seems easy enough just to transfer everything over regardless if that was the person's goal anyway? Plus, that is why they have someone at the door that scans your receipt and a few of your items to make sure they match, I thought? Other than that, it was a good visit.
Lower your Prices down a notch!
Good food inexpensive.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pizza
Restaurantji Recommends
Hot dogs and pizza duh.
Can you really go wrong for the price? Get a dog & drink, piece of pizza and let's not forget frozen yogurt with the taste and texture of custard. Having caring employees adds to the value of the food by keeping equipment working and food hot n ready! We seek out the cafe when traveling to contain our travel costs.
Food area was & always NASTY just like their Rest
Atmosphere: 1
Food: 1
Service: 1
When I say I love me some Sams Club hot dogs and pizza!....I love them lol. The food here is good and quick after a long day of shopping. The price is cheap and doesn't break your pockets wich is very much appreciated. The only reason I rated 4 stars is because their drink machines have been out of order for a while.
Atmosphere: 5
Food: 5
Service: 5
The service was fast, clean and cheap!